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Xerox Nuvera EA User Manual And Training Aid page 153

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System Tour
Avoiding Multi-Sheet Feeds When Using Special Stocks
There may be times when the paper loaded in the paper trays do not feed correctly. The Xerox Nuvera will notify you of the problem
with a message on the user interface screen.
Certain stock types such as:
paper backed transparencies
envelopes
some label types
if not properly loaded and programmed in the system, will be detected as multi-sheet feeds.
The solution to avoiding multi-sheet feeds and/or jams is to make sure the actual contents of a given tray match the
program using the user
interface.
For more information, see
Clearing Paper
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Jams.
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Nuvera 288