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System Tour
Clearing Paper Jams
In the event of a paper jam, the paper path has been designed
to allow the user to easily clear the jam and continue the job.
Take the time to familiarize yourself with the following
procedures on clearing paper jams.
NOTE: Your system may or may not include all of the
components covered in the videos at the right.
Clear jams from left to right and in the order shown in the
message displayed on the User Interface. Try to avoid tearing
any jammed sheets.
It is more desirable to prevent paper jams from occurring.
Proper handling and storage of paper stocks will minimize jams.
For details, see
Handling and Storing
WARNING!
Metallic surfaces in the fuser area are hot.
Please use caution when removing paper jams
from fuser areas, and avoid touching any metallic
TIP: If the system declares a jam in the feeder at area
2, check area 2 and area 1 since the sheet may be
stuck in between.
TIP: If you experience multi-sheet feed jams at any of
the paper trays, make sure that the paper actually
loaded in the tray matches what has been programmed
in the user interface.
TIP: If you load any type of drilled paper, to aid in sheet
separation and to prevent jams, fan the reams before
loading into the tray.
NOTE: The recovery procedure for the 12-2505 fault is
improved. The jam clearance procedure instructs you to
unload the main stacker. These sheets are now all
considered good. After closing the front door, the
system instructs you to open the top main cover and
remove and discard the sheets from area 3. After the
sheets have been removed, close the top main cover.
The system will purge any other sheets in the system
before resuming the job. If any sheets on the stack are
damaged or poorly stapled, the operator may have to
remake those sheets/set when the job is done.
There are a few rare cases in which sheets can fall from
the Compiler Arms onto the stacker. Check your output
for any duplicates. The status message informs the
user to mark the stack and check output for duplicates.
Paper jam notification
When paper becomes jammed anywhere in the paper path, the
Xerox Nuvera notifies you by one or more of the following:
a text notification in the status area of the User
Interface, describing the location of the jam. Double-
clicking the notification will launch a window providing
more information about the problem.
a machine "mimic," or pictorial representation of the
machine on the UI screen, depicting the location of the
jam.
a steady or blinking Attention Light.
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Videos
Clearing jams in the Document
Feeder
Clearing jams in the paper feed
module
Clearing jams in areas 1a, 1b & 2
of the printer
Clearing jams in area 3 of the
printer
Clearing jams in the fuser (areas
4a & 4b) of the printer / fuser
module
Clearing jams in areas 5a, 5b, 6 &
7 of the printer / fuser module
Clearing jams in the Multifunction
Finisher Interface
Clearing jams in areas 2, 5a & 5b
of the MFF
Clearing jams in area 3 of the MFF
Clearing jams in area 4 of the MFF
Clearing jams in the BFM
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