Attendant Group Assignment - Toshiba CTX100-S Programming Manual

Attendant
This chapter provides programming information for Strata CTX Attendants.

404 Attendant Group Assignment

Prerequisite Program:
This program establishes Attendant Groups, distribution methods and alternate destinations.
1. Complete the
Record Sheet"
2. From the Program Menu, click
Attendant > Group Assignment.
The Attendant Group Assignment
screen displays (shown right).
3. Select the Attendant Group
Member.
...or click one of the following
buttons.
• List – to view data list window.
• Copy – to Attendant group
numbers.
4. Enter Program 404 data.
5. Click Submit.
F
IELD
00 Attendant Group
Member
01 Call Distribution Method
02 Alternate Destination
03 Overflow Time
Strata CTX Programming - Part 2: CTX WinAdmin Programming 11/03
None
"Attendant Group
on page D-34.
D
ESCRIPTION
Select the Attendant Group Member Number.
Possible values: 1(CTX100 & CTX670 Basic), 1~8 (CTX670 Exp.),
Select the Call Distribution Method for attendant console.
Possible values: Most Idle First (default), Next Available First or Broadcast
Enter the Alternate Attendant Destination (DN, Network DN or Group Pilot Number).
If no data is entered in this field, any previous entries are overwritten.
Possible values: Up to 32 digits (default = no value)
Select the Attendant Overflow Time in minutes.
Possible values: 0~180 (default = 30)
(default = no value)
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