Status
Cannot transmit
even if dialing the
number
Cannot transmit
manually
A document
cannot be scanned
in the memory
transmission
Cannot receive
Status
Cannot receive
Cannot receive
manually
Polling reception
does not work,
and only a check
message is printed
out
DB2-90290-60.indb
29
Check item
Check if the document is
loaded correctly.
Check if paper is loaded on the
other machine.
Check if the phone number is
correct.
Check if the other party's line
is not busy.
Check if you do not press
<Start> after putting down the
handset.
Check if the document is
loaded correctly.
Check if the memory is not full. Check the memory.
Check item
Check if the auto reception
mode is set.
Check if paper is supplied.
Check if paper is not jammed.
Check if the phone line is
connected to both MFP and the
wall outlet correctly.
Check if the memory is not full. Check the memory.
Check if you do not press
<Start> after putting down the
handset.
Check if the other party
specifies the passcode.
Check if the other party
registers a polling document.
Countermeasure
Load the document correctly.
Ask the other party to load
paper.
Dial the correct number.
Wait until the line is available
and try again.
Press <Start> before putting
down the handset.
Load the document correctly.
Countermeasure
Check the reception mode.
Supply paper.
Check the error message and
remove the jammed paper.
Connect the line correctly.
Press <Start> before putting
down the handset.
Set the same passcode as the
other party's.
Ask the other party to register
a polling document.
Troubleshooting
Reference
page
1-60
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—
—
3-10
1-60
—
9
Reference
page
1-38
1-45
9-23
1-10
—
3-31
6-5
4-14
9-29
2007/02/02
12:34:26