Page 1 Muratec MFX-2050/MFX-1450 F-565/F-525 FACSIMILE SYSTEM FIELD ENGINEERING MANUAL MAI version 1 (28 June 2007) MURATA MACHINERY, LTD COMMUNICATION EQUIPMENT DIV. DA7-91070-60...
Page 2: Safety Information
A LED safety label is attached to the outside of the machine as shown below. Battery Precautions Important: Muratec does not recommend the independent replacement of the batteries. The batteries are sold only as component parts of the main control PCB and Connect B PCB, and cannot be purchased separately from Muratec.
Page 3 Sweden only VARNING Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion. Finland only VAROlTUS Paristo voi räjähtää, los se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä...
Page 4: Table Of Contents
4 Troubleshooting Procedures ..............4-1 4.1 Troubleshooting Outline ........................4-1 4.2 Recording Paper Jam ........................4-2 4.3 Document Feeder Jam ........................4-2 4.4 Document Feeder Multi-feeding or Skew ..................4-3 4.5 Mirror Carriage Error (MFX-2050/MFX-1450 only) ................4-3 4.6 Clearing Jammed Paper ........................4-3 4.7 Cleaning the Unit ...........................4-7...
Page 5 4.8 Transmit Error ..........................4-7 4.9 LCD Error Messages ........................4-8 4.10 Error Codes ..........................4-14 4.11 Service Call Error ........................4-17 4.12 The Image Quality Problems .....................4-20 4.13 LCD Failure ..........................4-24 4.14 General Power Failure ......................4-24 5 Maintenance & Adjustment ..............5-1 5.1 Maintenance schedule ........................5-2 5.2 Re/Disassemble ..........................5-3 5.3 Adjustment ..........................5-70 6 Options ....................6-1...
Page 6: General Description
1 General Description 1.1 Product Description The MFX-2050, MFX-1450, F-565 and F-525 are Multi-function products with flat bed scanner (MFX-2050 and MFX-1450) and Group 3 and V.34 HDX modem facsimile machine. Documents are printed on plain paper using dry electrophotographic printing. Automatic...
Page 7: Specifications
Effective Scanning width 208 mm (Fax), 216 mm (Copy) Transmission speed Under 3 seconds (Super G3) Based on transmission of ITU-T Test Document 1 to a Muratec fax machine. Document Memory Standard : 7.8 MB (650 pages) Upgrade option : plus 32MB (2720 pages)
Page 8 Item MFX-2050/MFX-1450 F-565/F-525 Printing speed MFX-2050 / F-565 MFX-1450 / F-525 Simplex printing 20 ppm 14 ppm Duplex printing 10 ppm 8 ppm (When loading Letter-sized paper from 1st paper cassette.) Toner yield Approx. 16,000 pages Approx. 15,000 pages (Letter, 6 % document coverage (Letter, 4 % document coverage under 2-pages interval printing.)
Page 9 Optional • Optional telephone handset products • Second paper cassette • Upgrade memory • PCL printer controller • Mechanical page counter • Second phone line kit • Duplex print unit (Standard for MFX-2050 and F-565)
Page 10 PC Print PC-Fax Basic Function Item Specifications / Comments Configuration Standard Support for Local yes, USB2.0 (Full Speed) Support for Network yes, 10/100Mbps (Auto Negotiation) Support for Print Server Data Format # of User yes, 128MB:100 / 256MB or higher :200 # of User Group yes, 128MB:100 / 256MB or higher :200 Interface...
Page 11 Print Capability (depends on the main unit) Item Specifications / Comments Color Printing Color Black & White GDI Coding Method Data Resolution 　・600 x 600dpi yes (default) 　・400 x 400dpi 　・300 x 300dpi 　・200 x 200dpi Print Resolution 600 x 600 dpi Print Resolution 600 x 600 dpi Grayscale...
Page 12 Print Job Operation Item Specifications / Comments Online Key yes (soft key on the Touch Screen) Job Display/Management Method Browser (GDI: yes, PCL: no) Job Monitoring yes (GDI: yes, PCL: no) 　・Document Name 　・Status 　・User Name yes (Windows user name) 　・User Group Name 　・Print Date Job Cancel...
Page 13 Printer Driver Item Specifications / Comments Paper Size Setting (Simplex Printing) Letter(SEF), HalfLetter(LEF), Legal(SEF) Executive(SEF), A6(SEF), A5(LEF) A4(SEF), F4(SEF), DL(SEF), COM#10(SEF) Monarch(SEF), Postcard(SEF) Custom Size (width: 3.82-8.50 inches, length: 5.51-14.01 inches) (Duplex Printing) Letter(SEF), Legal(SEF), A4(SEF), F4(SEF) Default: Letter (SEF) Custom Paper Setting 　・Size Edit yes, 50 patterns...
Page 14 Item Specifications / Comments Watermarks Edit GDI: no / PCL: yes (default: None) Watermarks List ・ # of programming message in Watermarks List 20 types (including 11 preset messages) ・Add Watermarks to List ・ D elete Watermarks from List Watermarks Edit function ・# of characters for Title 30 characters ・# of characters of String...
Page 15 Item Specifications / Comments ・DOS ・Mac ・Linux ・Unix Depends on the Operation System Required Memory quantity Depends on the Operation System Required Disk Space for Driver Installation 10MB or higher Others HP PJL Support GDI: no / PCL: yes Citrix Microsoft Point and Print WHQL　Logo certified GDI:no / PCL:yes...
Page 16 Printer Controller (PCL5e/XL) Item Specifications / Comments Emulation Text Print Yes (Only Network Connection, Local Connection is not supported.) Printer Setting Yes (by Service Mode (Machine Parameter Set- ting) Paper ・Paper Size Letter, HalfLetter, Legal, Executive, A6, A5, A4, F4, DL, COM#10, Monarch, Postcard (Default: A4) ・Paper Type (Media) Plain, Pasteboard/Label, OHP, Envelope/Postcard...
Page 17 Local Print Function Item Specifications / Comments Print On Demand File Format TIFF-S/F yes (created by machine itself) Protocol SMB Client Available Function Copy yes (1-99) Sort Cassette Selection Print OB Document Select document to print yes, from User Box / Bulletin Board File Format Available Function Copy...
Page 18 PC-Fax PC-Fax Basic Function Item Specifications / Comments Configuration Standard Network Interface yes10/100Mbps(Auto Negotiation) Communication Protocol HTTP Data Format TIFF-S, TIFF-F # of User yes, 128MB:50 / 256MB:100 /512MB:200 # of User Group yes, 128MB:50 / 256MB:100 /512MB:200 Communication Capability Item Specifications / Comments Document Size...
Page 19 Transmission Function Item Specifications / Comments Direct Tx from applications yes (with Fax Driver) Tx by Client User yes (Browser) Tx command file # of Tx reservation command 100 commands Broadcast Tx 　Max. # of destinations 128MB: 1030 (AddressBook+Direct Input) 256MB: 1530 (AddressBook+Direct Input) 512MB: 2030 (AddressBook+Direct Input) Group Tx...
Page 20 Reception Function Item Specifications / Comments Received Fax Routing yes, only from browser 　Routing Table 　　All Received Fax 　　Routing Conditions yes, # of tables: 100 　　　　TSI 　　　　　・TSI Partial Match (ex. 075*) yes (forward match) 　　　　　・TSI Multiple Match (OR) yes, 25 characters x 5 　　　　CallerID 　　　　　・CallerID Partial Match (ex.
Page 21 Item Specifications / Comments 　Enhanced Routing Destinations (exclusive setting) 　　　Shard Rx Box 　　　Bulletin Board 　　　　・Sender 　　　　・Doc. Info. 　　　　・Subject 　　　　・Comments 　　　　・Posting Time 　　　Circulation 　　　　・Sender 　　　　・Receiver 　　　　・Doc. Info. 　　　　・Subject 　　　　・Comments 　　　　・Hold Time 　　　Processing 　　　　・Sender 　　　　・Receiver 　　　　・Doc. Info. 　　　　・Subject 　　　　・Comments 　　　　・Deadline 　Setting for Routing setting activate period 　　・Start Time (Mon/Day, day of week, Time) 　　・End Time (Mon/Day, day of week, Time) 　　・Repeat Setting...
Page 22 Cover Page Item Specifications / Comments CoverPage Tx CoverPage Templete Shared Stored location of CoverPage in OB board/Client PC # of Templates 5 types/128MB 10 types/256MB 20 types/512MB Edit CoverPage yes (with CoverPage Editor) Insert Title yes, 80 characters Insert Message yes, 1024 characters Insert Destination Information Insert Sender's Information...
Page 23 Communication Job Control Item Specifications / Comments Tx Job Display (initiated at main unit) yes (Control panel/Browser) PC-Fax Job Display yes (Control panel/Browser) 　Job display by user yes (Browser) Job Cancel (initiated at main unit) yes (Control panel/Browser) PC-Fax Job Cancel (by job) yes (Control panel/Browser) PC-Fax Job Cancel (by destination) yes (Control panel/Browser)
Page 24 Network Scan, Scan to E-mail Network Scan Basic Function Item Specifications / Comments Configuration Standard Support for Network yes10/100Mbps(Auto Negotiation) Data Transfer Protocol SMB/FTP/SMTP Data Format TIFF/PDF/JPEG # of User yes, 128MB:50 / 256MB:100 /512MB:200 # of User Group yes, 128MB:50 / 256MB:100 /512MB:200 Specification of client PC Support PC, WorkStation PC/AT compatible machine...
Page 25 Scan Capability (depends on the main unit) Item Specifications / Comments Scan Starting Control Panel B/W Scan Color Scan Coding Method 　・MH 　・MR 　・MMR yes (B/W) 　・JBIG 　・JPEG yes (Color) 　・BMP 　・PNG 　・Exif 　・RGB Resolution (Color) 　・600 x 600 dpi 　・400 x 400 dpi 　・300 x 300 dpi 　・200 x 200 dpi...
Page 26 Data Transfer Method Item Specifications / Comments Color Scan ・TWAIN no (available only in local connection) ・ HTTP Download (of User Document) ・Scan to Folder yes(PDF/JPEG) ・Scan to FTP yes(PDF/JPEG) ・Scan to E-mail yes(PDF/JPEG) ・Scan to User ・WIA (Windows Image Acquisition) WinMe/XP B/W Scan ・TWAIN ・HTTP Download (of User Document)
Page 27 Scan Advanced Functions Item Specifications / Comments Scan specified area Scan Document Preview Duplex Scan Manual Duplex Scan Batch Scan 　・ON (1 stuck -> 1 file) yes (default) 　・OFF(1 page -> 1 file) 　・Sheet Mode (1 sheet -> 1 file) Destinations ・Scan to E-mail Select from AddressBook...
Page 28 Item Specifications / Comments Scan to Print Function Method 　・Agent S/W yes (Scan to Print Monitor) 　・DPS (PictBridge) 　・PCL/PS Recommended Printer 　- Printer Shortcut Registration Scan Settings 　- # of copies 　- Resolution 　- Scan Size 　- Zoom 　- Sort Notice Function to Client PC Item Specifications / Comments...
Page 29 Internet Fax I-Fax Basic Function Item Specifications / Comments Configuration Standard Support for Network yes10/100Mbps(Auto Negotiation) Data Format # of User yes, 128MB:50 / 256MB:100 /512MB:200 # of User Group yes, 128MB:50 / 256MB:100 /512MB:200 Transmission Protocol SMTP/ESMTP Reception Protocol SMTP/POP3 Transfer Speed Max.
Page 30: Direct Input
I-Fax Transmission Function Item Specifications / Comments Tx from Application yes (with Fax Driver) Tx of OB Documents after log-in I-Fax Tx Command File Shared with the main unit command # of Tx Reservation Broadcast 　・ M ax # of broadcasting destinations 128MB: 1030 (AddressBook+Direct Input) 256MB: 1530 (AddressBook+Direct Input) 512MB: 2030 (AddressBook+Direct Input)
Page 31 Item Specifications / Comments 　Tx Document Preview 　CoverPage Edit 　Tx to User yes (with Fax or I-Fax Tx) 　Delete document after Tx yes (network documents cannot be deleted.) 　Tx Priority Setting 　Communication Options 　　　Reply-to mail address edit 　　　・Use e-mail address of user info 　　　・Address preset 　　　・...
Page 32 Item Specifications / Comments 　E-mail template select (Subject/Body text) 　　E-mail subject edit 　　E-mail body text edit 　　Add signature 　　　・Direct Input 　　　・ S elect from registered signatures 　　Delayed Tx 　　　・Max Delayed Period 31 days 　　DSN setting 　　　・ O N/OFF setting by job 　　MDN setting 　　　・ O N/OFF setting by job 　　　・...
Page 33 　　・Profile-S 　　・Profile-F 　　・Profile-J 　　・Profile-C 　PDF 　　・Muratec Proprietary yes (only the Muratec Proprietary format) # of Out-of-paper Reception depends on the CF capacity POP3 Reception POP Server Interval 5 sec. - 99 hours 59 min. 59 sec. (1sec.step) 　Auto Reception/Auto Print 　Auto Reception/Manual Print...
Page 34 Item Specifications / Comments 　　Mail 　　　・Select by Address Book 　　　・Direct Input 50 characters x 30 destinations 　　　・Select by LDAP search yes (Max. 30) 　　　・File Format TIFF-S/TIFF-F/PDF 　　Network Folder 　　　・Select from Short-cut 　　　・Direct Input 　　　・Routing Protocol 　　　　　SMB (Windows) 　　　　　NFS (Linux) 　　　　　AppleShare (Mac) 　　FTP 　　　・Direct Input 　　　・Select from Short-cut...
Page 35 Cover Page Item Specifications / Comments CoverPage Tx CoverPage Template Shared Stored location of CoverPage in OB board/Client PC # of Templates 5 types/128MB 10 types/256MB 20 types/512MB Edit CoverPage yes (with CoverPage Editor) Insert Title Insert Message Insert Destination Information Insert Sender's Information Sender's Information 　Name...
Page 36 Communication Job Control Item Specifications / Comments Tx Job Display (initiated at main unit) yes (Control panel/Browser) I-Fax Job Display yes (Control panel/Browser) 　 Job display by user yes (Browser) Job Cancel (initiated at main unit) yes (Control panel/Browser) I-Fax Job Cancel (by job) yes (Control panel/Browser) I-Fax Job Cancel (by destination) Job order change...
Page 37 Network OfficeBridge Settings Address Book Setting Item Specifications / Comments Address Book 　Stored Location 　# of Address 1000 (128MB) 1500 (256MB) 2000 (512MB) 　Reference/Edit Method yes (Control Panel/Browser) 　Personal Address Book 　Shared Address Book 　Items for registration 　　・Destination Name 　　・Kana readings of destination name 　　・Title of destination name 　　・Company Name 　　・Kana readings of company name...
Page 38 OB User Information Setting Item Specifications / Comments Display/Setting Method Browser User Information Operation 　・New Registration yes (only for Admin.) ・Edit yes (Admin can edit all users' data, but user can edit only his own data.) 　・Delete yes (only for Admin.) 　・Forced Delete yes (only for Admin.) 　・Import/Export...
Page 39 Device Setting Item Specifications / Comments Display/Operation Method Browser Machine Information (R/W) 　・Machine Name 　・Installation Location 　・Option Configuration Machine Status 　・Network Connection 　・Line 　・Scanner 　・Printer 　・ Paper Supply (Each Cassette) 　・ Output Device (Duplex/2-bin/Shift) yes (Duplex only) 　・Finisher (Staple/Punch) Counter Confirmation yes (only Admin.) 　・Print Total Count 　・Copy...
Page 40 Print Job Item Specifications / Comments Job Display/Operation Method yes (Browser) (Note) The security print job can be viewed only by the initiated user. Job Details Display 　・Document Name 　・Status 　・User Name yes (Windows User Name) 　・User Group Name 　・Progress 　・Print Time Job Cancel yes (Control panel/Browser)
Page 41 E-mail Communication Log Item Specifications / Comments E-mail Communication Log Display yes (Control panel/Browser) # of Log Latest 100 communications (Tx:50. Rx:50) Items on the Communication Log 　・Destination Address 　・# of Pages 　・Comm. Mode 　・Comm. Time 　・Date&Time 　・Result 　・Details 　　　Error Details 　　　Server Response 　　　Broadcast Locations 　　　Tx Conformation...
Page 42 TCP/IP Settings (only Admin.) Item Specifications / Comments Setting Method yes (Control panel/Browser) TCP/IP Setting 　IP Address 　Subnet Mask 　Gateway Address yes (max. 2 addresses) 　DNS Server Address yes (max. 2 addresses) 　・DNS Suffix yes (50 characters) 　DHCP Setting (ON/OFF) yes, renew command is supported 　 Network Environment Initialize yes (Browser)
Page 43 E-mail Settings (only Admin.) Item Specifications / Comments Attachment File Format TIFF-FX(Profile-S) (default) TIFF-FX(Profile-F) Coding Method of TIFF-FX (Profile-F) MH/MR/MMR/JBIG Insert Body Text in Tx 　・YES/NO 　・Language English 　・Sender's Information Attached/Not attached # of Body Text Template Items for Body Text Template 　・Template Name yes, 40 characters 　・Subject...
Page 44 Archive Settings (only Admin.) Item Specifications / Comments Auto Archiving ON/OFF yes (Control panel/Browser) Documents for Archiving 　・Memory Tx Fax 　・PC-Fax Tx 　・Tx I-Fax 　・Memory Rx Fax 　・Rx I-Fax 　・Fax Forward Tx 　・Scanner Tx Fax 　・Manual Tx Fax 　・ F-code Secure Box Rx Fax 　・...
Page 45 Network Scan Setting (only Admin.) Item Specifications / Comments Batch Scan Setting 　・ON (1 stuck -> 1 file) yes (default) 　・OFF(1 page -> 1 file) 　・Sheet Mode (1 sheet -> 1 file) Storage Period of scanned Document yes, 1-99 days/Indefinite (default: Indefinite) Shortcut Settings Item Specifications / Comments...
Page 46 Temporary Stored Document (only User) Item Specifications / Comments Operation for Temporary Stored Document 　・Reference yes (only docs uploaded by himself) 　・Delete yes (only docs uploaded by himself) Received Fax Forward Setting (only Admin.) Item Specifications / Comments Storage Period of Rx Document yes, 1-99 days/Indefinite (default: 30 days) Auto Routing Function 　・Routing Method...
Page 47 Bulletin Board Setting (only Admin.) Item Specifications / Comments Bulletin Board Function ON/OFF Billing Period Initial Setting Bill Indefinitely / Delete after a certain period Billing Period of Bulletin Board Documents yes, 1-99 days (default: 30 days) Admin. Authority request to delete documents yes (default: ON) Circulation Setting Item...
Page 48 Machine Setting (only Admin.) Item Specifications / Comments Setting Method Browser/Control Panel Setting Items ・Jobs waiting to print ・Copy Settings ・Fax Settings ・Scanner Settings ・Mail Settings ・Management Settings ・F-code Box Settings ・Junk Fax Block Settings ・Soft Key Settings ・User Install Remote Connection Setting (only Admin.) Item Specifications / Comments...
Page 49 LDAP Settings LDAP Basic Specification Item Specifications / Comments LDAP Supported Version　　　　Version.2 　　　　　　　　　　　　　　　Version.3 LDAP Operation 　　　　　　　　　　　　　　　Search 　　　　　　　　　　　　　　　Compare 　　　　　　　　　　　　　　　Delete 　　　　　　　　　　　　　　　Add 　　　　　　　　　　　　　　　Modify Programmable LDAP Server Item Specifications / Comments # of LDAP Server LDAP Setting Parameters Name yes, 23 characters 　 LDAP Server Name yes, 99 characters 　...
Page 50 LDAP Search Operation Item Specifications / Comments Search Method Name Default Name Description1 Default Name Description2 commonname # of characters 49 characters E-Mail Default E-Mail Description1 mail Default E-Mail Description2 # of characters 49 characters Fax # Default Fax Description1 facsimileTelephoneNumber Default Fax Description2 # of characters...
Page 51 Supported character codes Item Specifications / Comments US ASCII UTF-8(Latin1) Supported directory servers Item Specifications / Comments Active directory on Microsoft Windows 2000 server (ENG) Active directory on Microsoft Windows 2003 server (ENG) Novell e-Directory on Windows 2000 server(ENG) no OpenLDAP on LINUX(ENG) 1-46...
Page 52: Network Authentication
Network Authentication Supported Authentication Servers Item Specifications / Comments Windows NT 4.0 Server SP4 later Windows 2000 Server (Active Directory) Windows Server 2003 (Active Directory) Supported Protocol for Authentication Item Specifications / Comments Windows NT 4.0 Server SMB(NTLM version2) Windows 2000 Server/Windows Server 2003 Kerberos v5 Kerberos Basic Functions Item...
Page 53 Logout Display Item Specifications / Comments Reset Key Pressing Display of User Name Display of User Mail Address Number of Displays of Mail Addresses Network Authentication Settings Item Specifications / Comments Read/Write Protect Default Authentication Server None Automatic Logout Function Support Range of Automatic Logout Time 1 -10 (min) Default Automatic Logout Time...
Page 54: Machine Composition
The scanned document is discharged through the document exit by the exit roller. MFX-2050 / MFX-1450 Pickup roller Separator roller DS1 (Feeler)
Page 55 Original Detection The sizes of the documents are detected by the following two sensors; Detection Action Sensor Document presence Detects whether there is a document on the tray or not Leading and trailing edge Detects the leading and trailing edge of detection the feeding document...
Page 56 2.1.2 FBS section (MFX-2050 / MFX-1450 only) Light reflected from the original passes through three mirrors and a lens to form a reduced image on the CCD Sensor as the Scanner Motor moves the Scanner. The CCD sensor converts the light pattern (image data) into an electrical image signal.
Page 57 Scanner frame Moving Mechanism • During a scan, the scanner frame projects an even amount of light from the Exposure Lamp onto the entire surface of the original. The light is reflected from the original to the Mirror through the lens to the CCD. •...
Page 58: Recording Section
2.2 Recording Section Recording Paper Feed Path A sheet of the recording paper is separated from the remaining paper by the friction of the pickup roller. The paper is moved along the paper guide until it reaches the register roller. It then fed by the rotation of the register roller.
Page 59: Image Processing
2.3 Image Processing Incoming data is received from the telephone line by the NCU and sent to the main control PCB. The modem, located on the main control PCB, demodulates the data. The data is then sent to the printer for image processing. The image processing is roughly divide into the following steps: 1.
Page 60: Image Transfer
2.3.3 Development Toner is applied to the invisible static image on the Drum and a toner image is created on the surface. Toner agitator Drum Developing roller Toner supply roller Part Name Function Toner Agitator Agitates toner. Toner supply Roller Transports the toner to the developing roller.
Page 61 2.3.5 Erasing An LED lamp exposes the Drum surface. When it is exposed the drum charge erases. This helps the drum to be recharged evenly at the next step of charging. Drum LED Lamp 2.3.6 Cleaning The residual toner or paper dust must be removed from the drum. Paper dust is removed from the drum surface by a rubber roller.
Page 62 2.3.7 Fusing An Overview The toner image transferred on to the paper is securely fixed. A heat roller system is used as the fusing system. The toner image is fused by Heater Roller heated by the Heater Lamp, and securely fixed by the pressure between the Heater roller and Press rollers. A Thermistor detects and controls the Heater Roller temperature.
Page 63 Fusing Temperature Control Circuit The Thermistor detects the surface temperature of the Heater Roller and inputs that analog voltage into the Main Control PCB. Corresponding to this data, the Heater Lamp ON/OFF signal is output to the Heater ON/OFF switch of the power supply unit, causing the Heater Lamp to turn ON or OFF to control the fusing temperature.
Page 64 MFX-2050 / F-565 Temperature ( F) ( C) Post card printing only Time Standby Warming Printing Standby mode Energy save mode mode Power ON MFX-1450 / F-525 Temperature ( F) ( C) Post card printing only Time Standby Warming Printing...
Page 65: Interconnect Block Diagram
2.4 Interconnect Block Diagram See the attached files. 2-12...
Page 66: Main Control Pcb
2.5 Main Control PCB The main control PCB controls the operations of all machine functions. Jumper JP1 on the main control PCB is used for battery back up of the SRAM. All user programmed data and internal memory switch settings are held in SRAM. Removing JP1 will initialize the SRAM. If the power is turned off, the battery will provide up to five years of back up when fully charged.
Page 67: Network Control Unit (Ncu) Pcb
2.6 Network Control Unit (NCU) PCB The NCU PCB provides the connection to the telephone line. It consists of the interface circuit, ring signal detector and telephone control circuit. NCU PCB block diagram for USA NCU PCB block diagram for GBR Major components of the NCU DP relay Connects the telephone line to the fax.
Page 68: Power Supply Unit (Psu)
2.7 Power Supply Unit (PSU) The power supply unit receives the input line voltage and currents it to output voltages of +3.3DVC, +5 VDC and +24 VDC. The heater circuit controls output voltage to the fuser heater according to instructions received from the heater control circuit.
Page 69: Sensors
2.8 Sensors 2.8.1 Sensor Locations The following illustration shows the relative positions of the machine’s sensors. PES1 JAMC2 OPEN2 PES2 TXIL COVER-SW JAMC1 Thermistor OPEN1 TRAYS 2-16...
Page 70: Sensor Descriptions
Paper discharge sen- Detects paper pass at paper Photo exit. interrupter Duplex paper sensor Detects paper pass of the Photo MFX-2050 / duplex printing paper interrupter 1450 only Thermistor ---- Detects and controls the Thermistor Heater Roller temperature...
Page 71: Function Detail And Additional Information
Import results and error details Export details Import details The following file types are available to import to the address book. • vCard files • CSV files exported from Muratec products, Outlook Express or Outlook, or other CSV files 2-18...
Page 72 FN:SamKawasaki Name ORG:; TEL;WORK;VOICE: TEL;WORK;FAX:672-8284 Fax Number ADR;WORK:;;;;;612-8686 EMAIL:Sam.Kawasaki@muratec.com E-mail address END:VCARD CSV file exported from Muratec products CSV items Address book items Address book number Location Name DialNumber Fax Number Mail Address Mail Address CSV file exported from Outlook Express...
Page 73 Import results and errors The following is the display when the import succeeded: The imported record number will be displayed. The following is the display when the import failed through importation: The imported record number, the number where the error occurred and the error detail will be displayed.
Page 74 Errors may occur in the following reasons: Error message Detail The numbers of the double quotation marks were The " " " mark were not entered correctly prior to odd-number. The marks should be even-num- the conversion. bered in CSV files. Only the numeric characters and dialing charac- ters can be registered in the fax number field.
Page 75: Setting The Search Base
For example, search base: ou=address book, dc=muratec, dc=local would search all of the entries at or below the address book in the muratec.local directory. The following is a list of common attributes used to enter a search base:...
Page 76 [&(ou=*muratec*)l(cn=*sam*)(mail=*mail*)] & = and l = or A search is performed for entries in the organizational unit Muratec with either a common name or email address containing Sam. Restriction for special characters: Special characters such as alphabet with “umlaut” are 2-byte code characters while usual alphabet takes only one byte.
Page 77 Note:The –s switch is not needed if you are currently logged on to the server with the active directory you wish to download. Note:Use the –h switch to access the help menu. The following is a sample from an active directory that was exported using the LDIFDE command: dn: CN=John Doe,CN=Users,DC=Muratec,DC=local changetype: add objectClass: top objectClass: person...
Page 78 Packet Analyzer There are several TCP/IP packet analyzers that can be used to analyze the communication between the NGP and the Active Directory. This information can be used to determine if actual contact is being made between the NGP and the LDAP server. Below is a sample capture of a LDAP communication from a packet analyzer program.
Page 79: Snmp Setting
2.9.4 SNMP Setting MIB (Management Information base) MIBs are regulated on RFC 2578. There are MIBs that are provided by the manufacturers and standard MIBs that do not depend on them. On MIB, each network equipments has the information that is called OID (Object ID). MIB is managed in a tree structure.
Page 80 SNMP(Simple Network Management Protocol) SNMP is a protocol regulated by RFC 1157. It manages the network system activity on TCP/IP. NGP corresponds to version 1. The latest version is version 3(defined by RFC3411) SNMP is UDP (User Datagram Protocol). A SNMP manager software such as WebJetAdmin (HP) can retrieve or rewrite information of a SNMP agent installed network equipment such as NGP by indicating one or more OID.
Page 81 2.9.5 e-mail gateway Initiation of the RightFax Off Ramping Function There are 3 methods to initiate the fax forwarding (off ramping) to the RightFax Server. The adequate option is depending on the gateway setting at the RightFax server side. 1. Transmit E-mail to the dedicated domain (host.company.com) for initiating the fax forwarding (off ramping).
Page 82 Available Methods in NGP In the latest version firmware (main unit: C2A0A0, NGP board: C3A0A0) onward, you will find the [e-mail gateway] function in the [Setting]-[Fax Setting]-[Others] screen and in this setting you can set the Prefix and Suffix information. Using this function, NGP can automatically add the Prefix and Suffix information to the entered Fax number and create an e-mail address to transmit to the RightFax server.
Page 83 2.9.6 Network server authentication Network environment and protocol • The network authentication is a domain authentication Windows NT 4.0 Server, Windows 2000 and 2003 Server (Active Directory). • The authentication protocol for Windows 2000 and 2003 server is Kerberos (encryption algorithm: RSA RC4) and SMB (NTLM version 2).
Page 84 LDAP In Active Directory, after Kerberos authentication, LDAPv3 is used to acquire the user information. RC4 is used to encrypt the password. The search is executed with following parameter: Search Filter： UserPrincipalName = <user>@<domain> OR SAMAccountName = <user> <user> : user name <domain>...
Page 85: Adjustment Procedures
3 Adjustment Procedures 3.1 Field Service Program Modes The fax machine feature maintenance modes for machine adjustment. Each mode is listed below along with the command used to activate the mode and a brief functional description. Note: When you press <*>, you will hear short beeps. However continue the operation, as there is no problem.
Page 86 Printer diagnostic mode ................<Setting>, <*>, <2>, <3> Printer diagnostic test. Network service mode .................. <Setting>, <*>, <2>, <4> Used to display the server sumcheck, export/import the network setting data or to initialize the network settings. Set second line ....................<Setting>, <*>, <2>, <8> Used to set memory switches, unique switches, ECM mode, pause length and numbers of rings for the second telephone line.
Page 87: Machine Parameter Adjustment
3.2 Machine Parameter Adjustment 3.2.1 Setting the Machine Parameters These switches are used to program internal machine parameters. The primary back up battery maintains these settings if power is lost. 1. From standby, press <Setting>, <*>, <0>, <0>. 2. Press [Edit Parameters]. 3.
Page 88: Clearing The Machine Parameters
3.2.2 Clearing the Machine Parameters Resets the machine parameters to factory defaults. 1. From standby, press <Setting>, <*>, <0>, <0>. 2. Press [Clear Parameters]. 3. Press [Yes]. The machine parameters will reset to factory defaults. Note: To finish the operation without clearing the parameters, press [No]. 4.
Page 89 1 step = 2 / 600 dpi (0.0847 mm) 00000000 0 mm  Initial setting Note: These values 10001000 -0.68 mm are factory set and should not be adjusted unless 10010000 -1.36 mm instructed by a Muratec technical representative. 10100000 -2.71 mm -127steps 11111111 -10.76 mm...
Page 90 0 %  Initial setting 10000001 -0.1 % Note: These values are 10000010 -0.2 % factory set and should not be adjusted unless instructed by 10000100 -0.4 % a Muratec technical representative. 10001000 -0.8 % 10001111 -1.5 % Machine Parameter 012 Initial Switch Adjust...
Page 91 15.6 mm 10001000 -0.68 mm Note: These values are factory set and should 10010000 -1.36 mm not be adjusted unless instructed by a Muratec 10100000 -2.71 mm technical representative. 10011111 -5.34 mm  Initial setting -127steps 11111111 -10.76 mm Machine Parameter 014...
Page 92 0 mm Note: These values 10000010 -0.17 mm  Initial setting are factory set and should not be adjusted unless 10001000 -0.68 mm instructed by a Muratec technical representative. 10010000 -1.36 mm 10100000 -2.71 mm -127steps 11111111 -10.76 mm Machine Parameter 016...
Page 93 00001000 +0.17 mm Note: These values are factory set and should not be 00000000 21.85 mm adjusted unless instructed by a Muratec technical -8 steps 10001000 -0.17 mm representative. -12 steps 10001100 -0.25 mm  Initial setting -16 steps 10010000 -0.34 mm...
Page 94 +2.82 mm Note: These values 10 steps 00001010 +1.41 mm are factory set and should not be adjusted unless 3 steps 00000011 +0.42 mm instructed by a Muratec 2 steps 00000010 +0.28 mm technical representative. 1 step 00000001 +0.14 mm 00000000 9.15 mm...
Page 95 Machine Parameter 025 Initial Switch Adjust Usage/Comments Setting Background level adjustment Switch 76543210 Settings starting position 127steps 01111111 +2.70 mm Adjusts the number of the steps from the home sensor 64 steps01000000 +1.36 mm of the mirror carriage OFF to the background level 32 steps 00100000 +0.68 mm adjusting start position.
Page 96 Machine Parameter 030 Initial Switch Adjust Usage/Comments Setting Scanning density Switch 76543210 level adjustment in normal 01111111 Darkest setting resolution. 00001000 00000000  Initial setting 10001000 11111111 Lightest setting Machine Parameter 031 Initial Switch Adjust Usage/Comments Setting Scanning density level Switch 76543210 adjustment in fine resolution.
Page 97 Machine Parameter 033 Initial Switch Adjust Usage/Comments Setting Scanning density level Switch 76543210 adjustment in hyper-fine 01111111 Darkest setting resolution. 00001000 00000000  Initial setting 10001000 11111111 Lightest setting Machine Parameter 034 Initial Switch Adjust Usage/Comments Setting Scanning density level Switch 76543210 adjustment in hyper-fine 01111111...
Page 98 Machine Parameter 090 Initial Switch Adjust Usage/Comments Setting Able to use the bypass tray When set to “1”, the cassette or the bypass tray is in normal fax reception. not available in normal fax reception. 0: Yes Note: This setting does not affect the duplex fax 1: No reception.
Page 99 Machine Parameter 100 Initial Switch Adjust Usage/Comments Setting Printer registration adjustment (Horizontal) at See table on page 3-21. the 1st cassette for printing. Note: Set this switch after setting the margin to Adjusts the start point to “0 mm” in Unique Switch 52. Then, after setting print.
Page 100 Machine Parameter 108 Initial Switch Adjust Usage/Comments Setting Printer registration adjustment (Horizontal) for See table on page 3-21. duplex printing cassette. Note: Set this switch after setting the margin to Adjusts the start point to “0 mm” in Unique Switch 52. Then, after setting print.
Page 101 Machine Parameter 140 Initial Switch Adjust Usage/Comments Setting Printer registration adjustment. See table on page 3-21. Note: The surrounding margin (right / left / top / Adjusts the left margin at the 1st cassette for printing. bottom) is set in Unique Switch 52. If you want to adjust only left margin, adjust it in this switch.
Page 102 Machine Parameter 147 Initial Switch Adjust Usage/Comments Setting Printer registration adjustment. See table on page 3-21. Note: The surrounding margin (right / left / top / Adjusts the left margin at the Bypass tray for printing. bottom) is set in Unique Switch 52. If you want to adjust only left margin, adjust it in this switch.
Page 103 Machine Parameter 160 Initial Switch Adjust Usage/Comments Setting Printer registration adjustment. See table on page 3-21. Note: The surrounding margin (right / left / top / Adjusts the right margin at the 1st cassette for printing. bottom) is set in Unique Switch 52. If you want to adjust only right margin, adjust it in this switch.
Page 104 Machine Parameter 167 Initial Switch Adjust Usage/Comments Setting Printer registration adjustment. See table on page 3-21. Note: The surrounding margin (right / left / top / Adjusts the right margin at the Bypass tray for printing. bottom) is set in Unique Switch 52. If you want to adjust only right margin, adjust it in this switch.
Page 105 Adjusting the print margin Switch(76543210) Settings 01111111 +12.87mm 01111110 +11.52 mm 01100101 +10.84 mm 01100110 +10.16 mm 01011111 +9.48 mm 01011000 +8.81 mm 01010010 +8.13 mm 01001011 +7.45 mm 01000100 +6.77 mm 00111101 +6.10 mm 00110111 +5.42 mm 0011000 +4.74 mm 00101001 +4.06 mm 00010010...
Page 106 Machine Parameter 180 Initial Switch Adjust Usage/Comments Setting Printer registration Switch 76543210 Settings adjustment (Vertical) at the 1st cassette for printing. 127 steps 01111111 +12.7 mm Adjusts the start point to 32 steps 00100000 +3.2 mm print. 16 steps 00010000 +1.6 mm The plus setting increases the top margin and the minus...
Page 107 Machine Parameter 182 ~ 186 — Factory use only Machine Parameter 187 Initial Switch Adjust Usage/Comments Setting Printer registration Switch 76543210 Settings adjustment (Vertical) at the Bypass tray for printing. 127 steps 01111111 +12.7 mm Adjusts the start point to 32 steps 00100000 +3.2 mm...
Page 108 Machine Parameter 220 Initial Switch Adjust Usage/Comments Setting Printer registration Switch 76543210 Settings adjustment. 127 steps 01111111 +12.7 mm Adjusts the top margin at the 1st cassette for printing. 32 steps 00100000 +3.2 mm The plus setting increases 16 steps 00010000 +1.6 mm the top margin and the minus...
Page 109 Machine Parameter 222 ~ 226 — Factory use only Machine Parameter 227 Initial Switch Adjust Usage/Comments Setting Printer registration Switch 76543210 Settings adjustment. 127 steps 01111111 +12.7 mm Adjusts the top margin at the Bypass tray for printing. 32 steps 00100000 +3.2 mm The plus setting increases...
Page 110 Machine Parameter 240 Initial Switch Adjust Usage/Comments Setting Printer registration Switch 76543210 Settings adjustment. 127 steps 01111111 +12.7 mm Adjusts the bottom margin at the 1st cassette for printing. 32 steps 00100000 +3.2 mm The plus setting decreases 16 steps 00010000 +1.6 mm the bottom margin and the...
Page 111 Machine Parameter 242 ~ 246 — Factory use only Machine Parameter 247 Initial Switch Adjust Usage/Comments Setting Printer registration Switch 76543210 Settings adjustment. 127 steps 01111111 +12.7 mm Adjusts the bottom margin at the Bypass tray for printing. 32 steps 00100000 +3.2 mm The plus setting decreases...
Page 112 Machine Parameter 285 Initial Switch Adjust Usage/Comments Setting Current adjustment for When transfer problems occur, adjust this param- standard paper front side eter. Switch 76543210 Settings +3.41 mA 31 steps 00011111 The plus setting increases +0.88 mA the current and the minus 8 steps 00001000 setting decreases it.
Page 113 Machine Parameter 287 Initial Switch Adjust Usage/Comments Setting Current adjustment for When transfer problems occur, adjust this postcards parameter. Switch 76543210 Settings +3.41 mA 31 steps 00011111 The plus setting increases +0.88 mA the current and the minus 8 steps 00001000 setting decreases it.
Page 114 Machine Parameter 289 Initial Switch Adjust Usage/Comments Setting Current adjustment for When transfer problems occur, adjust this param- standard paper back side eter. Switch 76543210 Settings +3.41 mA 31 steps 00011111 The plus setting increases +0.88 mA the current and the minus 8 steps 00001000 setting decreases it.
Page 115 Machine Parameter 460 Initial Switch Adjust Usage/Comments Setting White balance adjustment Switch 76543210 Copy/Black and white scan 16 steps 00010000 + Darkest setting mode Resolution: 600x600dpi 8 steps 00001000 Document type: Text 4 steps 00000100 0 step 00000000  Standard -4 step 10000100 -8 step...
Page 116 Machine Parameter 462 Initial Switch Adjust Usage/Comments Setting White balance adjustment Switch 76543210 Copy/Black and white scan 16 steps 00010000 + Darkest setting mode Resolution: 600x600dpi 8 steps 00001000 Document type: Photo/Text Contrast: Normal 4 steps 00000100 0 step 00000000  Standard -4 step 10000100 -8 step...
Page 117 Machine Parameter 464 Initial Switch Adjust Usage/Comments Setting White balance adjustment Switch 76543210 Copy mode 16 steps 00010000 + Darkest setting Resolution: 600x300dpi Document type: Text 8 steps 00001000 4 steps 00000100 0 step 00000000  Standard -4 step 10000100 -8 step 10001000 -16step...
Page 118 Machine Parameter 466 Initial Switch Adjust Usage/Comments Setting White balance adjustment Switch 76543210 Copy mode 16 steps 00010000 + Darkest setting Resolution: 600x300dpi Document type: Photo/Text 8 steps 00001000 Contrast: Normal 4 steps 00000100 0 step 00000000  Standard -4 step 10000100 -8 step 10001000...
Page 119 Machine Parameter 468 Initial Switch Adjust Usage/Comments Setting White balance adjustment Switch 76543210 Black and White scan 16 steps 00010000 + Darkest setting Resolution: 300x300 dpi, 200x200dpi 8 steps 00001000 Document type: Text 4 steps 00000100 0 step 00000000  Standard -4 step 10000100 -8 step...
Page 120 Machine Parameter 470 Initial Switch Adjust Usage/Comments Setting White balance adjustment Switch 76543210 Black and White scan 16 steps 00010000 + Darkest setting Resolution: 300x300 dpi, 200x200dpi 8 steps 00001000 Document type: Photo/Text Contrast: Normal 4 steps 00000100 0 step 00000000 ...
Page 121 Machine Parameter 472 Initial Switch Adjust Usage/Comments Setting White balance adjustment Switch 76543210 Color scan 16 steps 00010000 + Darkest setting Resolution: All 8 steps 00001000 4 steps 00000100 0 step 00000000  Standard -4 step 10000100 -8 step 10001000 -16step 10010000 Lightest setting The total step is the sum of Machine parameter...
Page 122 Machine Parameter 474 Initial Switch Adjust Usage/Comments Setting White balance adjustment Switch 76543210 16 steps 00010000 + Darkest setting Fax mode 8 steps 00001000 Document type: Normal, Fine, Super fine 4 steps 00000100 0 step 00000000  Standard -4 step 10000100 -8 step 10001000...
Page 123 Machine Parameter 476 Initial Switch Adjust Usage/Comments Setting Black balance adjustment Switch 76543210 Copy/Black and white scan 64 steps 01000000 + Darkest setting mode Resolution: 600x600dpi 32 steps 00100000 Document type: Text 16 steps 00001000 8 step 00000100 0 step 00000000 Lightest setting The total step is the sum of Machine parameter 476 and 494 (ADF only).
Page 124 Machine Parameter 478 Initial Switch Adjust Usage/Comments Setting Black balance adjustment Switch 76543210 Copy/Black and white scan mode 64 steps 01000000 + Darkest setting Resolution: 600x600dpi Document type: Photo/Text 32 steps 00100000 Contrast: Normal 16 steps 00001000 8 step 00000100 0 step 00000000 Lightest setting The total step is the sum of Machine parameter...
Page 125 Machine Parameter 480 Initial Switch Adjust Usage/Comments Setting Black balance adjustment Switch 76543210 Copy mode 64 steps 01000000 + Darkest setting Resolution: 600x300dpi Document type: Text 32 steps 00100000 16 steps 00001000 8 step 00000100 0 step 00000000 Lightest setting The total step is the sum of Machine parameter 480 and 494 (ADF only).
Page 126 Machine Parameter 482 Initial Switch Adjust Usage/Comments Setting Black balance adjustment Switch 76543210 Copy mode 64 steps 01000000 + Darkest setting Resolution: 600x300dpi Document type: Photo/Text 32 steps 00100000 Contrast: Normal 16 steps 00001000 8 step 00000100 0 step 00000000 Lightest setting The total step is the sum of Machine parameter 482 and 494 (ADF only).
Page 127 Machine Parameter 485 Initial Switch Adjust Usage/Comments Setting Black balance adjustment Switch 76543210 Black and White scan 64 steps 01000000 + Darkest setting Resolution: 300x300 dpi, 200x200dpi 32 steps 00100000 Document type: Photo/Text Contrast: Dark, Darker, Light, 16 steps 00001000 Lighter 8 step 00000100...
Page 128 Machine Parameter 487 Initial Switch Adjust Usage/Comments Setting Black balance adjustment Switch 76543210 Black and White scan 64 steps 01000000 + Darkest setting Resolution: 300x300 dpi, 200x200dpi 32 steps 00100000 Document type: Photo 16 steps 00001000 8 step 00000100 0 step 00000000 Lightest setting The total step is the sum of Machine parameter 487 and 494 (ADF only).
Page 129 Machine Parameter 490 Initial Switch Adjust Usage/Comments Setting Black balance adjustment Switch 76543210 Fax mode 64 steps 01000000 + Darkest setting Document type: Gray scale Contrast: Normal 32 steps 00100000 16 steps 00001000 8 step 00000100 0 step 00000000 Lightest setting The total step is the sum of Machine parameter 490 and 494 (ADF only).
Page 130 Machine Parameter 493 Initial Switch Adjust Usage/Comments Setting White balance adjustment This parameter changes the white balance for all copy modes, and black and white 600dpi scan For Copy modes and mode. Black and White 600dpi scan To change the settings for Copy/Scan/Fax mode mode respectively, refer to Machine parameters from 460 to 475.
Page 131 Machine Parameter 495 Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Black balance adjustment This parameter changes the black balance for ADF scanning in grayscale. For ADF scan in grayscale To change the settings for FBS scan, refer to Machine parameter 488.
Page 132 About the white balance and black balance adjustment (Machine parameters 460 to 495) White balance adjustment for FBS : A+B (-16 steps A+B 16 steps) White balance adjustment for ADF : A+B+C (-16 steps A+B+C 16 steps) Machine parameter for white balance Document Mode Resolution...
Page 133: Memory Switch Adjustment
3.3 Memory Switch Adjustment 3.3.1 Setting the Memory Switches These switches are used to program internal machine parameters. The primary back up battery maintains these settings if power are lost. 1. From standby, press <Setting>, <*>, <0>, <1>. 2. Press [Mem Switch Edit]. 3.
Page 134: Clearing The Memory Switches
3.3.2 Clearing the Memory Switches Resets the memory switches to factory defaults. 1. From standby, press <Setting>, <*>, <0>, <1>. 2. Press [Mem Switch Clear]. 3. Press [Yes]. The memory switches will reset to factory defaults. Note: To finish the operation without clearing the switches, press [No]. 4.
Page 135 Memory Switch 000 — Dialer Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only CED detection condition Sets whether the detection should be strict or not.   Normal  Strict 350ms 500ms 700ms 1000ms Switch DIS detect time after dialing Sets the time DIS signal is detected after dialing a ...
Page 136 Memory Switch 001 — Dialer Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only   DIS detection condition Sets whether the detection should be strict or not. Normal  Strict 200ms 300ms 400ms 500ms Switch PBX mode dial pause Sets the number of seconds the machine waits ...
Page 137 Memory Switch 002 — Dialer Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Redial when D.0.7 error When this switch is set to “1”, the machine does not occurred auto-redial to the remote machine when the remote 0 : Yes...
Page 138 Memory Switch 005 — Dialer Initial Switch Adjust Usage/Comments Setting Factory use only Ring signal detect time Set the time that an incoming ring will not be detected   after hanging up. (Fax/Tel Ready mode only.) Switch 6 5 4 0 0 0 100 ms 0 0 1...
Page 139 Memory Switch 010 — Transmission Initial Switch Adjust Usage/Comments Setting Busy tone detection Set this switch to “0” if the ring tone of remote unit is   0: No mistaken for a busy signal. 1: Yes Fallback pattern (bps) ...
Page 140 Memory Switch 011 — Transmission Initial Switch Adjust Usage/Comments Setting The time between reception of CFR and transmission of data When CFR and data overlap due to line echo, increase the interval between CFR and data transmission using this switch. 250 ms 500 ms 750 ms 1000 ms Switch 7 Switch 6...
Page 141 Memory Switch 012 — Transmission Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Changing the date format of When set to “1”, the machine changes the date   the transmitted TTI format of the transmitted TTI from MM:DD:YY, or 0: No vice versa.
Page 142 Memory Switch 014 — Factory use only Memory Switch 015 — Transmission Initial Switch Adjust Usage/Comments Setting Program individual autodialer Allows individual setting of memory switches 010 as attributes attribute 1, 011 as attribute 2, 012 as attribute 3 and 0: No 013 as attribute 4 when fax or e-mail destinatilns 1: Yes...
Page 143 Memory Switch 020 — Reception Initial Switch Adjust Usage/Comments Setting Data error rate Determines the allowable number of erred lines out 0: 10% of total lines received in a document. 1: 20% Pause one second after A 2100 Hz CED signal disables echo suppression ...
Page 144 Memory Switch 023 — Reception Initial Switch Adjust Usage/Comments Setting Factory use only V.34 reception Individual setting for V.34 reception.   0: Yes 1: No Factory use only Factory use only Factory use only Number of seconds for Sets the time for bell ringing after the machine has pseudo-ringing answered the call in fax/tel reception mode.
Page 145 Memory Switch 031 — Modem Initial Switch Adjust Usage/Comments Setting EYE-Q check level at   7200 bps Strict-- - - - - - - - - - - -Lenient EYE-Q check level at   9600 bps Strict - - - - - - - - - - - -Lenient EYE-Q check level at ...
Page 146 Memory Switch 033 — Modem Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Delete receive echo of CFR Modem will be opened only in high-speed mode. ...
Page 147 Memory Switch 040 — Scanner Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Document TX length limit Setting to unlimited will override document jam 0: 3.6 meters sensing.
Page 148 Memory Switch 061 — Remote reception Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only Off-hook / on-hook detect Sets the time interval between the on-hook and off- time hook (or off-hook/on-hook) condition. Switch 3 2 1 0 Time 0 0 0 0...
Page 149 Memory Switch 062 — Remote reception Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only CNG detect in Ans/Fax ready When set to “1”, the machine detects the CNG 0: No signal in Ans/Fax ready. 1: Yes Switch-hook time If the switch hook is quickly depressed and...
Page 150 Memory Switch 063 — Remote reception and TAD interface Initial Switch Adjust Usage/Comments Setting Adjust silent detection time This switch adjusts the length of silence required for silent detection activation. Switch 7 6 5 4 Time 0 0 0 0 0 sec 0 0 0 1 1 sec...
Page 151 Memory Switch 064 — Remote reception and TAD interface Initial Switch Adjust Usage/Comments Setting CNG detect period after TAD Sets the period during which CNG is detected after begins recording ICM the TAD begins recording incoming message. Switch 7 6 5 4 Time 0 0 0 0 0 sec...
Page 152 Memory Switch 065 — Remote reception Initial Switch Adjust Usage/Comments Setting Adjustment of CI detect time Sets the time added to or reduced from the CI detect time. Switch 7 6 5 4 3 Time 1 1 1 1 1 150 msec 1 1 1 0 1 140 msec...
Page 153 Memory Switch 070 — Operation Initial Switch Adjust Usage/Comments Setting Display error line The number of error lines contained in the received 0: No data will be shown in the LCD. 1: Yes Tonal line monitor Allows fax communication to be heard through the 0: No monitor speaker.
Page 154 Memory Switch 071 — Operation Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Print TCR with the original For easy identification, the first page of a document page during memory stored for memory transmission will print along a transmission when the result TCR when the transmission result is NG.
Page 155 Memory Switch 097 — Other functions Initial Switch Adjust Usage/Comments Setting Day light saving time This switch sets the month when the day light sav- (Summer time) start month ing time (summer time) begins. Switch 7 6 5 4 Time 0 0 0 0 March 0 0 0 1...
Page 156 Memory Switch 098 — Other functions Initial Switch Adjust Usage/Comments Setting Day light saving time This switch sets the month when the day light sav- (Summer time) end month ing time (summer time) ends. Switch 7 6 5 4 Time 0 0 0 0 October 0 0 0 1...
Page 157: Setting Individual Autodialer Attributes
3.4 Setting Individual Autodialer Attributes This function allows the user to configure an individual address book entry with the settings shown in Memory Switches 010, 011, 012 and 013. To set the individual attributes: 1. Change memory switch 15, bit 7 to “1”. (See setting 3.3.1 Setting the Memory Switches for more information on changing memory switch 015.) 2.
Page 158 Attribute 1 - Individual Autodialer Setting (Equivalent to Memory Switch 010) Initial Switch Adjust Usage/Comments Setting Busy tone detection Sets this switch to “0” if the ring tone of remote unit 0: No is mistaken for a busy signal. 1: Yes Fallback pattern (bps) 2400 4800...
Page 159 Attribute 2 - Individual Autodialer Setting (Equivalent to Memory Switch 011) Initial Switch Adjust Usage/Comments Setting The time between reception of CFR and transmission of data When CFR and data overlap due to line echo, increase the interval between CFR and data transmission using this switch.
Page 160 Attribute 3 - Individual Autodialer Setting (Equivalent to Memory Switch 012) Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Changing the date format of When set to “1”, the machine changes the date the transmitted TTI format of the transmitted TTI from MM: DD: YY, or 0: No vice versa.
Page 161 Attribute 4 - Individual Autodialer Setting (Equivalent to Memory Switch 013) Initial Switch Adjust Usage/Comments Setting ANSam detection During the V8 handshake, if some noise disturbs 0: Yes the handshake and an error occurs, set to “1”. 1: No V.34 transmission Individual setting for V.34 transmission.
Page 162: All Ram Clear
3.5 All RAM Clear The All RAM Clear setting will erase all user-programmed information, all documents in memory, and reset the memory switches and unique switches to factory defaults. This feature may also be used to try and clear a machine malfunction or lock up. If possible, when the All RAM Clear is used to reset a malfunction or lock up, it is advisable to print the machine settings, one-touch and speed dial listings to help in reprogramming this information.
Page 163: Unique Switch Adjustment
3.7 Unique Switch Adjustment 3.7.1 Setting the Unique Switches These switches are used to program internal machine parameters. The primary back up battery maintains these settings if power is lost. 1. From standby, press <Setting>, <*>, <0>, <4>. 2. Press [Switch Edit]. 3.
Page 164: Clearing The Unique Switches
3.7.2 Clearing the Unique Switches Resets the unique switches to factory defaults. 1. From standby, press <Setting>, <*>, <0>, <4>. 2. Press [Switch Clear]. 3. Press [Yes]. The unique switches will reset to factory defaults. Note: To finish the operation without clearing the switches, press [No]. 4.
Page 165 Unique Switch 000 — Dialer Initial Switch Adjust Usage/Comments Setting Factory use only Congestion tone detection Setting this switch to “0” ignores telephone line   0: No congestion tones. 1: Yes Ring back tone wait time Sets the time until the ring back tone begins after (seconds) answering an incoming call in the Fax/Tel Ready or 3.0 3.3 3.6 3.9...
Page 166 Unique Switch 010 — Transmission Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only Including TTI inside the Setting this bit to “0” transmit the document length document added with the TTI. Setting it to “1” transmit the 0: No length including TTI inside the document.
Page 167 Unique Switch 015 — Transmission Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Not used Factory use only Factory use only Factory use only Factory use only V.8 handshake in manual Tx Determine I the handshaking will be done with V.8 0: No recommendation if manual transmission.
Page 168 Unique Switch 017 — Transmission Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only JBIG transmission Determines if the JBIG transmission is available.   0: No 1: Yes Factory use only Unique Switch 018 —...
Page 169 Unique Switch 020 — Reception Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only No use Transmit CED signal Determines if sending CED signal.   0: No 1: Yes Pseudo-ring start time Sets the time the pseudo-ring begins after (seconds) answering an incoming call.
Page 170 Unique Switch 022 — Reception Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only JBIG reception Determines how documents from the remote fax are   0: No received. 1: Yes Receive the junk fax When the block junk fax feature is set to Mode 2 0: Yes and the fax does not receive the TSI signal from the...
Page 171 Unique Switch 030 — Modem Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only 3429 baud symbol rate when If the error frame often occurs because of the   communicating at V.34 symbol rate is too high, setting this switch to 0: No “1”...
Page 172 Unique Switch 032 — Modem Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only Factory use only ANSam output time The time limit to output the ANSam (A sinewave   0: 3 sec signal at 2100 Hz amplitude-modulated).
Page 173 Unique Switch 037 — Modem Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only The delay before post- If retraining occurs due to the low reception signal   message is transmitted level and few delay of the telephone line, it may overlap the second post-message.
Page 174 Unique Switch 040 — Factory use only Unique Switch 041 — Scanner Initial Switch Adjust Usage/Comments Setting Set the fixed ratio for copy When set to “1”, the ratio will be calculated in detail and the auto ratio in detail automatically according to the document size and 0: No the recording paper size.
Page 175 Unique Switch 048 — Scanner Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Leading edge document Switch 5 4 3 2 1 0 Settings margin adjustment upon 0 0 0 0 0 0 0 mm scanning using FBS. 0 0 0 0 0 1 1 mm 0 0 0 0 1 0...
Page 176 Unique Switch 049 — Scanner Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Trailing edge document Switch 5 4 3 2 1 0 Settings margin adjustment upon 0 0 0 0 0 0 0 mm scanning using FBS 0 0 0 0 0 1 1 mm 0 0 0 0 1 0...
Page 177 Unique Switch 050 — Printer Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only Smoothing in H-Fine (400 x Smoothes the data scanned in each resolution 400 dpi) mode mode. 0: No 1: Yes Smoothing in S-Fine (200 x 400 dpi) mode...
Page 178 Unique Switch 053 — Printer Initial Switch Adjust Usage/Comments Setting Printer density adjustment. Switch 76543210 Settings 00000000 Not available 00000001 Lightest 00000010 00000011 00000100 00000101 Normal  Initial setting 00000110 00001001 Darkest 00001011 Not available ↓ Unique Switch 054 ~ 059 — Factory use only 3-94...
Page 179 Unique Switch 060 — Remote reception Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only Factory use only Use numeric keypad on the Determines if using the numeric keypad on the fax using second phone control panel of the fax using the second phone.
Page 180 Unique Switch 067 — Remote reception and TAD interface Initial Switch Adjust Usage/Comments Setting Factory use only Detect busy tone during pseudo-ring ringing 0: No 1: Yes No use CNG detection during OGM output in ANS Ready 0: Yes 1: No Number of detection DTMF Sets the number of detection the DTMF during Ans/Fax Ready mode.
Page 181 Unique Switch 070 — Operation Initial Switch Adjust Usage/Comments Setting Factory use only LCD error message After an error message has printed, the setting of 0: Remains in LCD this switch determines if the error message will 1: Returns to standby remain in the display.
Page 182 Unique Switch 072 — Operation Initial Switch Adjust Usage/Comments Setting Factory use only Factory use only Factory use only Factory use only Effect charge setting in When this bit is set to “1”, the following available: department mode  Input the price rate per page for transmission 0: No ...
Page 183 Unique Switch 076 — Operation Initial Switch Adjust Usage/Comments Setting Journal report sorting order 0 : From the latest 1 : From the oldest Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Factory use only Unique Switch 077 —...
Page 184 Unique Switch 080 and 081 — Factory use only Unique Switch 082 — Miscellaneous Initial Switch Adjust Usage/Comments Setting The time until the backlight is If the keys are not used for the set time, the panel set to OFF backlight will be turned off.
Page 185 Unique Switch 085 — Miscellaneous Initial Switch Adjust Usage/Comments Setting Factory use only Print/Send the consumable Note: For this feature to work correctly, you must order sheet when the drum is near end register several items. See “3.16 Consumable 0: Yes order sheet”...
Page 186 Unique Switch 088 ~ 095 — Factory use only Unique Switch 096 — Miscellaneous Initial Switch Adjust Usage/Comments Setting Update the Flash ROM via Pressing <Setting>, <*>, <9>, <8> enables the USB cable same operation. When updating the ROM via USB 0: Unable cable setting this bit to “0”, set it back to “0”...
Page 187: Monitor
3.8 T.30 Monitor In all binary coded facsimile control procedures the HDLC frame structure is utilized. The basic HDLC structure is shown below. Preamble Binary coded infromation Non-stabdard facilities frame(NSF) Called subscriber identification frame (CSI) Digital identification frame (DIS) Facsimili Facsimili Frame Flag...
Page 188 3.8.3 How to see the print out (Example for fax transmission) 3-104...
Page 189 (Example for fax receipt ion) TxFrame : Signals sent by machine printing T.30 report RxFrame : Signals received from remote machine DATA: Additional 8-bit octet information to clarify facsimile procedures. In the list, the data are in hexadecimal digits. At the top of each data shows the type of the signal. TCF : TCF check sequence PIX :...
Page 190 NSF, NSC, NSS: NSF, NSC, NSS are nonstandard unit frames. The first three bytes of the FIF are specified by T.30. The subsequent digits are individually determined by the manufacturers. The first byte refers to the country code. The second byte is a spare; it is 00 (hex) presently. The third byte is the manufacturer code.
Page 191 A transmission with PPR signal: The error frame in fax reception is identified using the post-message signal and PPR signal. TxFrame RxFrame D A T A PPS MPS BF 4F 00 00 0F BC F0 00 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF In PPS signal FIF, the pages, blocks and frames are displayed one value less than the real value.
Page 192: Printer Maintenance Mode
3.9 Printer maintenance mode In case of followings, use this mode. • When you have replaced the Fuser unit and/or Transfer roller. • When “Call Service : XX” message appear in the LCD, access this mode to determine the cause of the “Call Service : XX”...
Page 193 7. If you’ve replaced the transfer roller, select [Replace Fuser]. The LCD shows: 8. Press [Yes]. The machine goes back to standby mode. When “Call Service : XX” message is displayed on the LCD  To access the printer maintenance modes for determine the cause of the “Call Service : XX” error message.
Page 194: Monitor Speaker
4. Select “ON” and press [Enter]. 5. Select [Mail Address 1]. 6. To send the service report to the Muratec customer service, press [Enter]. You may also edit the location and press [Enter]. 7. To send the service report to another location, press [Mail Address 2]. Otherwise, skip to step 11.
Page 195: Test Modes
3.11 Test Modes This mode offers the ability to print a test pattern and monitor certain unit output functions. Included are followings. 1. Press <Setting>, <*>, <0>, <9> to enter the test mode. 2. Select the desired test mode. 3.11.1 Life Monitor The life monitor displays the current software version, the total number of pages scanned, printed, and transmitted, the number of drums replaced and the total page count on the current drum.
Page 196: Printer Test
• Toner Rplcd = displays toner replaced count • Toner Life = displays toner life • Fuser Rplcd = displays fuser replaced count • Fuser Life = displays fuser life • Xsfer Rplcd = displays transfer roller replaced count • Xsfer Life = displays transfer roller life 3.
Page 197 1. Press <Setting>, <*>, <0>, <9>, then select [Test Pattern Print]. 2. Select the desired pattern is displayed. 3. Select the paper size to test. 4. Press [Enter]. 5. Press [Yes]. The selected pattern will be printed continuously. Note: Press <Stop> to stop printing. 6.
Page 198: Feeder Test
3.11.3 Feeder test The feeder test discharges all documents in the automatic document feeder at a constant speed and displays the document total in the LCD. 1. Load test documents into the automatic document feeder (ADF). 2. Press <Setting>, <*>, <0>, <9>, then select [Feeder Test]. 3.
Page 199: Print Machine Parameters, Memory Switch And Unique Switch Settings
3.12 Print Machine Parameters, Memory Switch and Unique Switch Settings This function instructs the unit to print a list of the machine parameter, memory switch and unique switch settings. The list shows the default and current settings for each. After printing, the unit returns to standby.
Page 200: Led Test
3.13.2 LED Test 1. Press <Setting>, <*>, <1>, <1>, then select [LED Test]. Pressing <Setting>, all LEDs will turn on. Pressing <Setting> twice, all LEDs will turn off. 2. Press <Reset> to exit the test mode. 3.13.3 LCD Test This mode displays two test patterns in LCD. 1.
Page 201: Key Panel Test
3.13.4 Key Panel Test 1. Press <Setting>, <*>, <1>, <1>, then select [Key Test]. 2. As each button on the keypad is pressed, a representative name as show in the following table will be displayed. Indication in LCD Indication in LCD PRINTER Printer RESET...
Page 202: Dram Check
If some portion of the read/write test fails, the display will show “NG” with the address and the data name. 3. Upon completion, the machine returns to the test mode. 3.13.6 DRAM Check This mode is used to test the DRAM memory, or document memory. Note: When this test is performed, an All DRAM Clear will be performed by the unit.
Page 203: Page Memory Check
5. Press <Reset> to exit the test mode. 3.13.7 RTC(real time clock) Test This test mode is not applicable to field service of this machine. 3.13.8 Page memory check When the letters are not printed correctly, perform this test. 1. Press <Setting>, <*>, <1>, <1>, then select [Page Memory check]. 2.
Page 204: Touch Panel Adjustment
3.13.9 Touch panel adjustment 1. Press <Setting>, <*>, <1>, <1>, then select [Adjust Touch Panel]. 2. Touch the lower left corner of the panel, and press <Start>. 3. Touch the upper right corner of the panel, and press <Start>. 4. Press <Reset> to exit the test mode. 3.13.10 Generate bell test 1.
Page 205: Line Tests
3.14 Line Tests This mode offers several internal tests and ability to monitor certain unit output functions. Included are relay tests, modem signal output monitoring, and DTMF output monitoring. 3.14.1 Relay Test This mode tests the on/off operation of various relays and switches. 1.
Page 206: Tonal Signal Test
3.14.2 Tonal Signal Test The tonal signal test permits the unit’s output tones to be monitored. Note: To monitor the tones, an external monitoring device must be connected to the telephone line jack. 1. Press <Setting>, <*>, <1>, <2>. 2. Select the line you want to test. If the optional second phone line is not attached, you can only test line1.
Page 207: Dtmf Output Test
Signal V34_2400_2400 ~ 21600 V34_2800_4800 ~ 26400 V34_3000_4800 ~ 28800 V34_3200_4800 ~ 31200 V34_34290_4800 ~ 33600 VOICE MELODY GRBT 5. Press [Enter] to exit the relay test mode. 3.14.3 DTMF Output Test The DTMF output test permits the unit’s DTMF tones to be monitored. Note: To monitor the tones, an external monitoring device must be connected to the telephone line jack.
Page 208 Display Signal Display Signal DTMF0 (941 Hz ＋ 1336 Hz) ROW1 ROW1 (697 Hz) DTMF1 (697 Hz ＋ 1209 Hz) ROW2 ROW2 (770 Hz) DTMF2 (697 Hz ＋ 1336 Hz) ROW3 ROW3 (852 Hz) DTMF3 (697 Hz ＋ 1477 Hz) ROW4 ROW4 (941 Hz) DTMF4 (770 Hz ＋...
Page 209: Mirror Carriage Transfer Mode
3.15 Mirror Carriage Transfer Mode Important: The fax machine is shipped with mirror carriage locking plate for protecting the machine’ s mirror carriage during shipping. When installing the fax, slide the scanner locking knob back to its unlocking position. Then turn the power on and perform the following: 1.
Page 210: Consumable Order Sheet
3.16 Consumable order sheet When the drum cartridge is near end of its design life or the toner cartridge is near empty, the machine prints (or transmit) the consumable sheet. Dealer’s fax number Dealer’s name Customer’s name Dealer’s code Place of the customer write his/her Dealer’s telephone number signature Block letter of customer’s signature...
Page 211: Set Consumable Order Sheet
3.16.1 Set consumable order sheet 1. Clear the junk data, if necessary (see “Clear consumable order sheet,” page 3-131). 2. Press <Setting>, <*>, <1>, <5>. 3. Select [Order Sheet]. 4. Press [Dealer Code]. Enter the Dealer’s code. The code may be up to 10 characters in length. 5.
Page 212 8. Select [Dealer Tel No]. Enter the distributor’s telephone number. The phone number may be up to 20 characters in length. To enter the numbers, use the numeric keypad. 9. Press [Enter] to save the dealer’s telephone number. 10. Select [Dealer Fax No]. Enter the dealer’s fax number.
Page 213 15. Press [Enter] to save the customer’s code. 16. Select [ ] or [ ] to go to the next menu items. 17. Select [Cust Name]. Enter the customer’s account number. The customer’s account number may be up to 30 charac- ters in length.
Page 214 23. Select [Cust Tel]. Enter the customer’s phone number. The phone number may be up to 20 characters in length. 24. Press [Enter] to save the customer’s phone number. 25. Select [Unit Serial #]. Enter the scanner’s serial number. The number may be up to 18 characters in length. 26.
Page 215: Dram Clear
3.16.2 Clear consumable order sheet The consumable order sheet keeps several items, these are not clear the all RAM clear function (<Setting>, <*>, <0>, <3>). To clear the information of consumable order sheet: 1. Press <Setting>, <*>, <1>, <5>. 2. Select [Clear Order Sheet]. 3.
Page 216: Clear Life Monitor
3.18 Clear Life Monitor The life monitor keeps a count of the pages scanned, printed, and transmitted, along with the drum replacement count and total pages printed on the current drum. This mode clears these counters. 1. Press <Setting>, <*>, <1>, <7>. 2.
Page 217: Set Service Code
3.20 Set Service Code This is the code to protect the life monitor clear operation. If it is not necessary to protect to the life monitor clear operation, abort this operation without entering the service code. 1. Press <Setting>, <*>, <1>, <9>. 2.
Page 218: Life Monitor Maintenance
3.21 Life monitor maintenance When you replace the main control PCB, you should register the previous several counter values of the life monitor. 1. Before updating the software or replacing the main control PCB, write down the counter values of the life monitor.
Page 219 8. Enter previous value of the toner replaced count, then press [Enter]. 9. Enter previous value of the toner life, then press [Enter]. 10. Enter previous value of the fuser replaced count, then press [Enter]. 11 Enter previous value of the fuser life, then press [Enter]. 3-135...
Page 220 12. Enter previous value of the transfer roller replaced count, then press [Enter]. 13 Enter previous value of the transfer roller life, then press [Enter]. 14. Press [Enter] to return to the standby mode. 3-136...
Page 221: Sensor Input Test
3.22 Sensor input test This mode can confirm the sensor status. When the sensor operates, the value next to sensor name changes 0 to 1. For example, when open the 1st paper cassette, the CAS1:OFF change to CAS1:ON. 1. Press <Setting>, <*>, <2>, <2>. Sensor Code Status...
Page 222: Printer Diagnostic Mode
3.23 Printer diagnostic mode This mode can confirm the operation of each parts of the printer section. 1. Press <Setting>, <*>, <2>, <3>. 2. Select the device you want to set to ON. Fan Full :Turn the fan motor with full power Rx Motor :Turn the Rx motor Dup Motor :Turn the Duplex motor...
Page 223: Network Service Mode
3.24 Network service mode This mode provides the following four items: • Display the sum-check of network ROM and network boot ROM • Export the network setting • Import the network setting • All clear the registered parameters of the network board 3.24.1 Display the server sum-check 1.
Page 224 4. The “ServerData.dat” will be created on the compact flash memory card. 5. When replacing the NGP PCB, attach the card to the new NGP PCB. When replacing the card, use a card reader/writer and copy the data on the new card. 6.
Page 225: Multi Line Settings
3.25 Multi Line Settings This setting makes it possible to set the following menu for the optional second line: • Memory Switches • Unique Switches • ECM mode • Dialing Pause • Number of Rings Note: To set the second line, it is necessary that the Unique Switch 096 bit 6 is set to “On (1)” in advance.
Page 226 6. Select [EMC Mode]. 7. Select the ECM mode for the second line. 8. Press [Enter] to save the setting. 9. Select [Dialing Pause]. 10. Enter the dialing pause for the second phone line using the cursor key or the numeric keypad. 11.
Page 227: Flash Rom Sum Check
3.26 Flash Rom Sum Check This mode allows you to check Sum after the Flash ROM version is updated. 1. Press <Setting>, <*>, <2>, <9>. 2. Press [Enter] to return to standby mode. 3.27 Printer registration adjustment This mode can adjust the print registration for each paper source. For more detail, see “5.3 Adjustment”...
Page 228: Service Report
• Report – Where to send the service report. On “Fax Number 1” and “Mail Address 1” are the muratec customer service locations entered as default. • Report format – Select between simple report or detailed report. (See page 3-148 for details of each format) •...
Page 229 7. Press [On]. 8. Press [Enter]. 9. To send the service report to the Muratec customer service, press [Enter]. You may also edit the location and press [Enter]. 10. To send the service report to another location, press [Fax Number 2]. Otherwise, skip to step 21.
Page 230 16. To send the service report to the Muratec customer service, press [Enter]. You may also edit the location and press [Enter]. 17. To send the service report to another location, press [Mail Address 2]. Otherwise, skip to step 21.
Page 231: Clear Service Report
26-1. You can set the interval for service report auto transmission from 1 to 12 months. The default setting is 3 months. Enter the desired number (01 to 12) using the cursor key or the numeric keypad, and press [Enter]. 26-2.
Page 232 3.28.3 Print out the service report If set, the print out of the report is available: 1. Press <Setting>, <*>, <4>, <2>. 2. Press [Service Report]. 3. Press [Yes]. According to the setting, either the simple report or the full report will be printed. The contents of the service report Header: Line...
Page 233 Simple report Note: Some device may not be available on this machine. Paper Cassette Status: Paper Supply Device: The device names that supply paper. Items Detail Present setting Whether the device is available or not, if available the supplied paper size or “Paper out”...
Page 234 # of Scanner Jam: The total number of document jam in each location Communication Info: Items Detail Scanner Tx Times The number of times for memory transmission. Memory Tx Rate The number of times for memory transmission. Tx Times The total time of transmission per G3, ECM and Super G3. Rx Times The total time of reception per G3, ECM and Super G3.
Page 235 First page of the detailed report Note: Some device may not be available on this machine. Paper Cassette Status: Paper Supply Device: The device names that supply paper. Paper Release Device: The device names that stack paper. Items Detail Present setting Whether the device is available or not, if available the supplied paper size or “Paper out”...
Page 236 Second page of the detailed report System Inside Information: Not used for field service. System History: The latest 10 details, date and time of the following errors • Scanner jam • Printer jam • Service Call error 3-152...
Page 237 Third page of the detailed report Paper Size and Printed pages: Note: Some paper size may not be available on this machine. Items Detail Paper size The paper used for printing Copy (Every I/C) The number of pages used for copy. The value in the parenthesis shows the pages using the current drum.
Page 238 Fourth page of the detailed report # of application copies: The number of times the copy functions are used. Note: Some functions may not be available on this machine. Items Detail Even Mag. Even magnification (100%) copy Alt. Mag. Alternative magnification (enlarged or reduction) copy Combine Combine copy (n-in-1) Repeat...
Page 239 Function Count: The number of times advanced fax functions or other functions are used. Note: Some functions may not be available on this machine. Items Detail Prog. One-touch Program one-touch function Speed Tx Transmission using the Address Book Group Tx Transmission using the Address Group Macro Program Macro Program...
Page 240 Fifth page of the detailed report Scan Pages / Rate: Note: RADF is not available on this machine. Items Detail Copy The numbers or documents copied and copied times, per ADF, FBS or RADF. The numbers or documents transmitted and transmitted times, per ADF, FBS or RADF.
Page 241 # of Scanner Jam: The total number of document jam in each location Communication Info: Items Detail Scanner Tx Times The number of times for memory transmission. Memory Tx Rate The number of times for memory transmission. Tx Times The total time of transmission per G3, ECM and Super G3. Rx Times The total time of reception per G3, ECM and Super G3.
Page 242 Sixth page of the detailed report # or Errors: Number of errors in transmission per G3, ECM and Super G3. 3-158...
Page 243 Seventh page of the detailed report # or Errors: Number of errors in reception and dialing per G3, ECM and Super G3. 3-159...
Page 244: Quick Initial Settings
3.29 Quick Initial settings At installation, you should set some parameters according to the following procedures. You can do the following setting continuously by using this mode. 1. Initial settings 2. Consumable order sheet settings 3. Service Report settings Note: Before starting the installation settings, clear the memory by pressing <Setting>, <*>, <0>, <2>, [Enter].
Page 245 Service report settings 3-1. The LCD now shows the service report setting menu. 3-2. Set or clear the service report. See “3.28 Service report” on page 3-144 for detailed instructions. 3-3. After you have entered all the items, press [Enter]. 3-161...
Page 246: Update The Software Via Network
3.30 Update the software via Network To update the software for machine or PCL via network, you should follow the following steps: 1. Set up the network (See “3.31.6 Firmware Update Settings” how to set.) 2. Update the software via Network The update is either through choosing the update version manually (manual update) or specifying the latest version (latest version update).
Page 247 5. When the date is copied, machine reboots from itself and the updating begins. DO NOT turn the power off, until the update is finished. 3.30.2 Manual update Note: Set up the network prior to update. (See “3.32.6 Firmware Update Settings” how to set.) 1.
Page 248 6. Select [Network Version]. 7. Enter your desired ROM version for the network board, and press [Enter]. 8. Press [Enter]. 9. Confirm the ROM versions, and press [Yes]. 10. When the date is copied, machine reboots from itself and the updating begins. DO NOT turn the power off, until the update is finished.
Page 249: Update The Software
3.31 Update the software To update the software using your PC, you should follow the following steps: 1. Install the update application on your PC 2. Install the USB driver on your PC 3. Update the software using the PC The installation is only necessary for the fist time.
Page 250: Installing The Usb Driver On The Pc
3. When the installation is completed, click [Finish]. 3.31.2 Installing the USB driver on the PC Install the USB driver to connect the machine and the PC 1. Press <Setting>, <*>, <9>, <8>, [Enter]. 2. Press [Main Board]. 3-166...
Page 251 3. Plug the USB cable with the machine and the PC. When the PC is Windows 98/2000/XP, it detects a new hardware and the following wizard opens. Click [Next]. 4. Select [Install from a list or specific location (Advanced)]. 5. Click [Browse] and select the folder where the USB driver for RomWrite is installed. Note: The driver is placed on the PC when you have installed the application on the PC.
Page 252 6. Click [OK]. 7. Click [Next]. The driver will be installed on the PC. 3-168...
Page 253 8. Click [Finish] and finish the “Found New Hardware Wizard”. 3-169...
Page 254: Updating The Software Using The Pc
3.31.3 Updating the software using the PC Important: You cannot update the software in following situations: The machine is in transmission · The machine is in scanning or in printing · Data are stored in memory · In that case, wait until the transmission, scanning or printing ends, or the stored data is transmitted, deleted or whatever and update the software.
Page 255 5. Launch the RomWrite application registered in the Startup menu. 6. Click [Browse] and designate the ROM data file. 7. Click [Start]. 3-171...
Page 256 The ROM Writer erases the current program in the fax machine, and then writes the new program to the ma- chine. When the job is completed, the following check-sum table appears. 8. Disconnect your PC from the machine. 9. The machine goes to the Start up screen and the ROM update program starts. While the machine is updating its ROM, the Energy Save lamp flashes.
Page 257: Error Code
3.31.4 Error code If the error occurred during writing, the following error code will be appeared: E.02: Maker code read error E.04: Sector erase error E.05: Writing error E.06: Sum check error E.07: Time out error When the above error occurred, turn off the power switch, confirm the cable connection, and then perform from step 1 again.
Page 258: Network Service Functions (Ip Address : 8000)
2. Type the machine's IP address in the URL address field followed by “:8000” (colon eight thousand). e.g. http://192.168.1.10:8000 3. When the window opens enter the following name and password and click [OK]. User name: muratec Password: service 4. Now the network service settings are available.
Page 259 3.32.1 Downloading the received faxes When the received faxes are stored in image data format on the OfficeBirdge memory, you can retrieve them using this mode. The files are contained in folders: One folder contains 100 files. The file names are displayed with hexadeci- mal numbers.
Page 260: Firmware Update
3.32.2 Firmware Update 1. Open the network service screen. (see page 3-174) 2. Click “Firmware-Update”. 3. Click [Browse] to browse the location where the firmware file is located. 4. Click [Open]. IMPORTANT The fax machine will reboot one time on its own to complete the upgrade. DO NOT turn the fax machine off during this process.
Page 261 3.32.4 Changing the OfficeBridge Notification Status to InfoMonitor This function stops the notification of events from OfficeBridge to InfoMonitor. It helps determining failure by stopping the unnecessary broadcast packet from the InfoMonitor temporarily, in case of network trouble. IMPORTANT: When stopping the OfficeBridge notification, first shut down the InfoMonitor. Otherwise the ac- cess from the InfoMonitor to the OfficeBridge will restart the notification.
Page 262 3.32.5 OfficeBridge IFAX detailed status 1. Open the network service screen. (see page 3-174) 2. Click “OfficeBridge IFAX detailed status”. Items Instructions # of retry Set the number of times to retry sending the internet fax when a memory overflow occurred or a socket error occurred.
Page 263 3-179...
Page 264 3-180...
Page 265 3.32.6 Firmware Update Settings To update the machine via network, set the items first. 1. Open the network service screen. (see page 3-174) 2. Click “Firmware Update via Network Server Settings”. 3. Enter the necessary information. Note: MAI dealers have a default value entered. See “3.29 Update the software via Network”...
Page 266 3.32.7 Convert dialling characters in e-mail gateway functions The following dialling characters will be converted to certain characters specified here: Pause (/P) Tone (/T) Flash (/F) 1. Open the network service screen. (see page 3-174) 2. Click “Dial Option Conversion”. 3.
Page 267: Troubleshooting Procedures
4 Troubleshooting Procedures 4.1 Troubleshooting Outline Before troubleshooting a unit check the following: • Is the power cord correctly connected to the machine? • Are the telephone handset and the telephone line cord connected correctly? • Is there paper in the paper cassette? •...
Page 268: Recording Paper Jam
4.2 Recording Paper Jam Symptom: Recording paper did not exit paper cassette properly or jam occurred in print area. Suggested corrective action: 1. Verify that the recording paper conforms to the type specified for use in the machine, and that has not been damaged or exposed to moisture.
Page 269: Document Feeder Multi-Feeding Or Skew
3. Verify the feed roller, separator roller and separator pad are clean and not damaged. Clean using a lint-free cotton cloth moistened with a cleaning solution designed for on rubber rollers. Replace these items if worn or damaged. 4.5 Mirror Carriage Error (MFX-2050/MFX-1450 only) Symptom: The mirror carriage doesn’t move. Suggested corrective action: 1.
Page 270: If A Printout Jams Inside Your Machine
Also, the “Repeat transmission. Error on scan at page xx” message will be printed out if the docu- ment jammed during transmission. 2. The LCD will show which page (i. e., which page number) is jammed. To continue scanning from the jammed page forward (keeping in mind the Note at the end of step 1, above), press [Start] after clearing the jam.
Page 271 If the optional second cassette is attached, also open the 2nd side cover. 2. Carefully remove the jammed paper in the direction shown. Note: Avoid getting unfixed toner on your hands and clothes when removing jammed paper. Jammed in feed area Jammed in fuser area Jammed in paper exit area...
Page 272 If the jammed paper was fed a little and you cannot seize it easily: 3. Open the paper cassette. After you pull it out completely, lift the front part of the cassette slightly up to release the cassette from the machine. 4.
Page 273: Cleaning The Unit
Document pad ADF glass ADF glass Document glass MFX-2050/1450 F-565/525 4.7.2 Cleaning the drum chare wire and LED print head If there are streaks on your print, the drum charge wire and LED print head may require cleaning. 1. Open the front cover.
Page 274: Lcd Error Messages
4.9 LCD Error Messages Your fax machine’s LCD messages can help you spot problems. LCD error messages (Alphabetic list) Message on the display Description / Solution [Sort] must be turned On when You tried to set [Sort] to [OFF] while Duplex Copy. Duplex Copy making a duplex copy.
Page 275 Message on the display Description / Solution Close XXX Cover The cover indicated on the display is open or has not been closed securely. Close it properly. Close XXX cassette The paper cassette indicated on the LCD is open or has not been closed securely.
Page 276 Message on the display Description / Solution Invalid characters have been entered. You entered invalid characters. To register a Shortcut, insert the PC name between “//” and “/”. To register a File Name, special characters such as “\”, “/”, “:”, “*”, “?”, “<”, “>” or “|” cannot be entered.
Page 277 Demand” function. “Print on Demand” only supports files that were originally scanned by an F-525, F-565, MFX-1450 or MFX-2050 as a TIFF or PDF file (Color PDF images are not compatible with this feature). Use PC print function to print the file.
Page 278 Message on the display Description / Solution Please install the drum cartridge The drum cartridge is missing or has not been properly installed correctly. in your machine. Please properly install the drum cartridge. Please install the toner cartridge The toner cartridge is missing or has not been properly installed correctly.
Page 279 Message on the display Description / Solution Setting must be changed from the When the machine is on the Network, you cannot set Fax browser Forwarding from the machine side. Use the browser for the setting. Supply Separator Paper in XXXX The paper for separator reception has run out.
Page 280: Error Codes
4.10 Error Codes If an error occurs during a communication, a check message will be printed. The following provides an explanation of the information found on check messages. • A possible solution to the problem • The date and time of the attempted communication •...
Page 281: Reception Errors
4.10.2 Reception errors R.1.1 T1 time-out. The calling unit was not a fax machine or the transmitting unit is having difficulties. R.1.2 The two fax machines were incompatible. Your machine sends and receives only ITU-T Group 3 fax communication, the industry standard since the early 1980s. R.1.4 Someone pressed <Stop>...
Page 282: Transmission Errors
4.10.3 Transmission errors T.1.1 T1 time-out. The remote fax machine didn’t respond to your machine. This usually occurs during a manual transmission or when an incorrect number was dialed. Call someone at the remote machine. T.1.4 Someone pressed <Stop> during fax transmission. T.2.1 CFR or FTT was not received from the remote machine.
Page 283: Service Call Error
4.11 Service Call Error When certain machine problems occur these message will appear in the LCD. 4.11.1 Please Call Service XX XX stands for a code which describes an error message: Code Error Message RX Motor Error Fan Error Fuser Error Drum Error Developer Erro When certain machine problems occur a “Please Call Service”...
Page 284: Fuser Error
RX Motor Error Suggested corrective action: 1. Check the connection between RX motor and the Connect A PCB (P90). 2. Verify the RX motor rotates when the power is on. If OK, see step 6. 3. Check the power is supplied to the Rx motor. If it does not, see step 5. 4.
Page 285 Drum Error Suggested corrective action: 1. Verify the drum cartridge is set correctly. 2. Check the point of contacts between drum cartridge and Connect A PCB (P86)． 3. Check the contact between Connect A PCB (P80C) and the main board. 4.
Page 286: The Image Quality Problems
4.12 The Image Quality Problems The following provides guidelines for troubleshooting the printer engine and actions to be taken. Before removing any portions of the machine or making any internal adjustments, be sure power to the unit is OFF. Suggested corrective actions should be performed in order as listed. Most conditions can be corrected by performing routine preventative maintenance steps.
Page 287: Printout Too Light
4.12.3 Printout too light Symptom: Printed image is faint or does not print solid. Poor development ABCDE • The drum cartridge or toner cartridge may be not installed correctly. Install each cartridge correctly. ABCDE • Replace the Toner cartridge • Replace the High Voltage Unit. ABCDE •...
Page 288: Blurred Background
4.12.5 Blurred background Symptom: Copies show a gray or dark background. Poor development ABCDE • Replace the High Voltage Unit. ABCDE • Replace the Main Control PCB. • Replace the Toner Cartridge. ABCDE • Replace the Drum Cartridge. ABCDE ABCDE 4.12.6 Uneven print density Symptom: Image graduates from dark to light across page.
Page 289: Toner Smudges
4.12.7 Irregularities Symptom: Portions of image are broken or missing. Poor image transfer ABCDE • Replace the Image Transfer Unit. ABCDE • Replace the High Voltage Unit. ABCDE ABCDE ABCDE 4.12.8 White (Black) Line Symptom: White or black strip appears vertically through image. Poor development ABCDE •...
Page 290: Lcd Failure
4.13 LCD Failure Symptom: No display in the LCD. Suggested corrective action: 1. Verify that the power cord is correctly connected and the power switch is ON. 2. Check for a blown fuse or open circuit on the unit’s internal power supply. 3.
Page 291: Maintenance & Adjustment
5 Maintenance & Adjustment 5.1 Maintenance schedule ..................... 5-2 5.2 Re/Disassemble ....................... 5-3 5.2.1 COVERS ........................5-5 5.2.2 PCBS ........................5-15 5.2.3 SCANNING SECTION .................... 5-25 5.2.4 PRINTER SECTION ....................5-43 5.3 Adjustment ........................5-70 5.3.1 Outline of printer registration adjustment ..............5-70 5.3.2 Printer registration mode ..................
Page 292: Maintenance Schedule
5-62  (Duplex models only) 2 years  Developing Section Maintenance Cycle (pages) Parts Name Reference Page Clean Replace MFX-2050/1450 Drum cartridge 30,000 F-565/525 Drum cartridge 20,000 MFX-2050/1450 Toner cartridge 16,000 See Operating Instructions F-565/525 Toner cartridge 14,000 Drum charge wire and LED print ...
Page 293: Re/Disassemble
COVER CONNECT ......................5-6 COVER PLATEN (MFX-2050/1450 only) ............... 5-7 COVER ADF BASE (F-565/525 only) ................5-7 COVER TX SIDE B (MFX-2050/1450) ................5-8 COVER TX SIDE B (F-565/525) ..................5-9 COVER TX SIDE F (MFX-2050/1450) ................. 5-10 COVER TX SIDE F (F-565/525) .................. 5-11 COVER FRONT ......................
Page 294 SENSOR DS1/DS2 ...................... 5-40 FBS MOTOR (MFX-2050/1450 only) ................5-41 ASSEMBLING THE FBS MOTOR (MFX-2050/1450 only) .......... 5-42 5.2.4 PRINTER SECTION ....................5-43 SOLENOID ........................5-43 CLUTCH (MG) ......................5-43 RX MOTOR ........................5-44 MOTOR DUPLEX ......................5-44 SPRING CLUTCH ......................5-45 FRAME DRIVE GEARS ....................
Page 295: Covers
5.2.1 COVERS Cover platen (page 5-7) Cover top (page 5-13) Cover top (page 5-13) Cover contact Cover contact Cover panel NGP (page 5-13) Cover panel NGP (page 5-13) (page 5-17) (page 5-17) Cover ADF base (page 5-7) Cover ADF base (page 5-7) Cover LENS (page 5-19) Cover LENS (page 5-19) Cover option...
Page 296: Tray Document
TRAY DOCUMENT 1) Release the locking tab from the Cover platen. 2) Remove the TRAY DOCUMENT. Tray document COVER CONNECT 1) Remove the Cover connect mounting screw. 2) Disconnect the connector on the PCB CONNECT A. 3) Remove the COVER CONNECT. Note: When reattaching the Cover connect, be careful not to get the harness caught on the Cover shield.
Page 297: Cover Platen (Mfx-2050/1450 Only)
COVER PLATEN (MFX-2050/1450 only) 1) Remove the Cover connect. (See page 5-6) 2) Open the Cover platen. 3) Remove the Ground wire, and then raise the Cover platen. 4) Release the locking tab, and then remove the COVER PLATEN. Cover platen...
Page 298 COVER TX SIDE B (MFX-2050/1450) 1) Open the Cover platen. 2) Remove the Cover TX side B mounting screw. 3) Close the Cover platen. 4) Open the Guide outer. 5) Release two locking tabs, and then remove the COVER TX SIDE B.
Page 299 COVER TX SIDE B (F-565/525) 1) Open the Cover ADF base. 2) Remove the Cover TX side B mounting screw. 3) Close the Cover ADF base. 4) Open the Guide outer. 5) Release two locking tabs, and then remove the COVER TX SIDE B. Cover TX side B Guide outer...
Page 300 COVER TX SIDE F (MFX-2050/1450) Open the Cover platen. Remove the Cover TX side F mounting screw. Close the Cover platen. Open the Guide outer. Release the locking tab, and then remove the COVER TX SIDE F. Cover Tx side F...
Page 301 COVER TX SIDE F (F-565/525) 1) Open the Cover ADF base. 2) Remove the Cover TX side F mounting screw. 3) Close the Cover ADF base. 4) Open the Guide outer. 5) Release the locking tab, and then remove the COVER TX SIDE F. Cover Tx side F Guide outer 5-11...
Page 302: Cover Front
COVER FRONT 1) Open the Cover front. 2) Release two locking tabs, and then remove the COVER FRONT. Cover front TRAY EXIT PAPER 1) Remove the Chassis FBS. (See page 5-33) 2) Remove the Cover left. 3) Open the Cover front. 4) Remove three Tray exit paper mounting screws, and then remove the TRAY EXIT PAPER.
Page 303 COVER PANEL NGP (MFX-2050/1450) 1) Remove the Cover platen. (See page 5-7) 2) Remove five Cover top mounting screws, and then removes the Cover top. 3) Remove three Cover panel NGP mounting screws, then release three locking tabs, and then remove the COVER PANEL NGP.
Page 304: Tray A Mp/Pad Flapper Mp
TRAY A MP/PAD FLAPPER MP 1) Open the Tray A MP. 2) Release two locking tabs, and then remove the TRAY A MP. Tray A MP 3) Peel off the PAD FLAPPER MP. Pad flapper MP 5-14...
Page 305: Pcbs
5.2.2 PCBS PCB PANEL 1 (See page 5-16) PCB PANEL 1 (See page 5-16) PCB CCD (See page 5-29) PCB CCD (See page 5-29) PCB INVERTER (See page 5-17) PCB INVERTER (See page 5-17) PCB NCL (See page 5-23) PCB NCL (See page 5-23) PCB PANEL 2 (See page 5-16) PCB PANEL 2 (See page 5-16) PCB DC/DC...
Page 306: Pcb Panel
PCB PANEL 1 1) Remove the Cover platen (MFX-2050/1450) or Cover ADF base (F-565/525). (See page 5-7) 2) Remove the Cover panel NGP. (See page 5-13) 3) Remove eight PCB PANEL 1 mounting screws, then release six locking tabs. 4) Disconnect the connector on the PCB PANEL 2.
Page 307 PCB INVERTER (MFX-2050/1450) 1) Open the Cover platen. 2) Remove two Cover contact mounting screws, then release three locking tabs, and then remove the Cover contact. 3) Remove two Cover lens locking snap fits, and four locking tabs, and then remove the Cover lens.
Page 308 PCB INVERTER (F-565/525) 1) Remove the Cover ADF base. (See page 5-7) 2) Remove the Cover top PPF. (See page 5-13) 3) Remove the Cover lens. (See page 5-19) 4) Remove the PCB INVERTER mounting screw, then disconnect two connectors and two locking tabs, and then the PCB INVERTER.
Page 309 LAMP (MFX-2050/1450) 1) Remove the Cover contact. (See page 5-17) 2) Remove the Cover lens. (See page 5-17) 3) Lift the front of the Frame scanner. 4) Disconnect the connector for the Lamp on the PCB INVERTER. 5) Release two locking tabs and two snap fits, and then remove the LAMP.
Page 310: Pcb Ngp
PCB NGP When replacing the PCB NGP, first make a backup of your network setting. See page 3-139, “3.24.2 Export / Import the network setting” for detail. (Attach a compact flash memory card on the PCB NGP. Press <Setting>, <*>, <2>, <4>, [Export Server Data] and then [Enter].) 1) Remove the Cover connect and disconnect the connector.
Page 311: Pcb Main
PCB MAIN 1) Remove the Cover connect and disconnect the connector. (See page 5-6) 2) Remove two Cover option mounting screw, and then remove the Cover option. 3) Remove four Cover shield mounting screw, and then remove the Cover shield. 4) Disconnect the connector on the PCB NGP.
Page 312: Pcb Connect B
PCB CONNECT B 1) Remove the PCB MAIN. (See page 5-21) 2) Separate the PCB CONNECT B. PCB MAIN PCB CONNECT B PCB CONNECT A / POWER-SUPPLY (See page 5-20) 1) Remove PCB NGP. 2) Remove the PCB MAIN. (See page 5-21) 3) Disconnect seven connectors on the PCB CONNECT A.
Page 313: Pcb Psu / Pcb Ncu
PCB PSU / PCB NCU 1) Remove the Cover option. (See page 5-21) 2) Open the Cover front. 3) Remove the Cover left mounting screw, and then remove the Cover left. Cover front Cover left 4) Remove four PCB NCU mounting screws. 5) Disconnect the connector and then remove the PCB NCU.
Page 314: Pcb Connect C
PCB CONNECT C 1) Remove the Chassis FBS. (See page 5-33) 2) Remove the Tray exit paper. (See page 5-12) 3) Disconnect the connector and the Film harness. 4) Remove two PCB CONNECT C mounting screws, and then remove the PCB CONNECT C. PCB CONNECT C 5-24...
Page 315: Scanning Section
5.2.3 SCANNING SECTION ROLLER SEPARATOR 1) Remove the Cover TX side B. (See page 5-8) 2) Remove one plastic ring. 3) Slide the bearing as shown below. 4) Remove the Gear 40 0.6B. 5) Remove the Shaft separator and then remove the ROLLER SEPARATOR. When removing the Roller separator, be careful not to lose the plastic ring.
Page 316: Roller Feed
ROLLER FEED 1) Remove the Guide inner A. (See page 5-36) 2) Remove three Spring P earth mounting screws, and then remove the Spring P earth. 3) Open the Guide inner B. Guide inner A Guide outer Guide inner B Ground wire Spring P earth 4) Remove two E-rings and then remove the Gear 27 0.5 and two bearings.
Page 317 5) Lift the Roller feed and slide out as shown below. Then remove the ROLLER FEED. Roller feed Roller feed 5-27...
Page 318: Roller Exit
ROLLER EXIT 1) Remove the Guide inner A. (See page 5-36) 2) Remove the Spring P earth. (See page 5-26) 3) Open the Guide inner B. 4) Remove two E-rings and then remove the Gear 27 0.5 ONE WAY and one bearing. E-ring Gear 27 0.5 ONE WAY Roller exit...
Page 319 FRAME SCANNER (MFX-2050/1450) 1) Remove Cover platen. (See page 5-7) 2) Remove the Cover top. (See page 5-13) 3) Remove the Cover lens. (See page 5-17) 4) Disconnect the Flat harness from the connector P1 on the PCB CCD. 5) Release two locking tabs, and then remove the Core.
Page 320 8) Slide out the Shaft guide as shown below. Then remove the FRAME SCANNER. Shaft guide Frame scanner FRAME SCANNER (F-565/525) 1) Remove the Cover ADF base. (See page 5-7) 2) Remove the Cover top PPF. (See page 5-13) 3) Remove the Cover lens. (See page 5-19) 4) Disconnect the Flat harness from the connector P1 on the PCB CCD.
Page 321 6) Lift the front of the Frame scanner, and then disconnect the Flat harness on the Frame scanner. 7) Remove two Bracket scanner B mounting screws, and then remove the Bracket scanner B. 8) Slide out the Bracket scanner B as shown below. Then remove the FRAME SCANNER. Bracket scanner B Frame scanner 5-31...
Page 322: Home Sensor (Hs) (Mfx-2050/1450 Only)
HOME SENSOR (HS) (MFX-2050/1450 only) 1) Remove the Cover platen. (See page 5-7) 2) Remove the Cover top. (See page 5-13) 3) Remove the Frame scanner. (See page 5-29) 4) Remove the Sensor stopper. 5) Remove the tab, and then remove the HOME SENSOR.
Page 323: Chassis Fbs
CHASSIS FBS 1) Remove the Cover connect. (See page 5-6) 2) Remove the Cover option. (See page 5-21) 3) Remove the Cover shield. (See page 5-21) 4) Remove two Cover back mounting screws, and then remove Cover back. 5) Open the Cover jam access. 6) Disconnect three connectors and remove the Ground wire.
Page 324: Adf Motor
ADF MOTOR 1) Remove the Cover TX side B. (See page 5-8, 5-9) 2) Cut the Cable tie. 3) Disconnect the connector. 4) Remove the three Bracket motor ADF mounting screw, and then remove the Bracket motor ADF. ADF motor Bracket motor ADF Cable tie 5) Remove two ADF motor mounting screw, and then remove the ADF MOTOR.
Page 325: Micro Sw-Assy Adf
MICRO SW-ASSY ADF 1) Remove the cover TX side B. (See page 5-8, 5-9) 2) Remove the bracket motor ADF. (See page 5-34) 3) Remove the Gear 18/55 and the Gear 24/47. MICRO SW-ASSY ADF Gear 24/47 Gear 18/55 4) Cut the Cable tie. 5) Disconnect the connector and remove the MICRO SW-ASSY ADF.
Page 326: Guide Inner A
GUIDE INNER A 1) Remove the Cover TX side F. (See page 5-10, 5-11) 2) Remove the Cover TX side B. (See page 5-8, 5-9) 3) Remove the Ground wire as shown below. 4) Remove two APS bracket mounting screw and then remove the APS bracket. 5) Remove two Guide inner A mounting screw and the tab, and then remove the GUIDE INNER A.
Page 327 PAD SEPARATOR 1) Remove the Cover TX side B. (See page 5-8, 5-9) 2) Remove the Roller separator. (See page 5-25) 3) Release two locking tabs, and then remove the Cover separator. 4) Remove the PAD SEPARATOR. Cover separator Pad separator 5-37...
Page 328: Adf Drive Gears
ADF DRIVE GEARS 1) Remove the Cover TX side F. (See page 5-10, 5-11) 2) Remove the Cover TX side B. (See page 5-8, 5-9) 3) Remove the Bracket motor ADF. (See page 5-34) 4) Remove the APS bracket. (See page 5-39) 5) Remove the Guide inner A.
Page 329: Adf Permit Sensor (Aps)
ADF PERMIT SENSOR (APS) 1) Remove the Cover TX side F. (See pages 5-10, 5-11) 2) Remove the Cover TX side B. (See pages 5-8, 5-9) 3) Remove the Bracket motor ADF mounting screw. (See page 5-34) 4) Remove two APS bracket mounting screws, and then remove the APS bracket. 5) Remove the Guide inner A.
Page 330: Sensor Ds1/Ds
SENSOR DS1/DS2 1) Remove the Guide inner A. (See page 5-36) 2) Loosen the Guide inner B mounting screw (A) and open the Guide inner B. 3) Remove the DS1 mounting screw and disconnect the connector on the DS1, then remove the DS1. 4) Remove the DS2 mounting screw and disconnect the connector on the DS2, then remove the DS2.
Page 331: Fbs Motor (Mfx-2050/1450 Only)
FBS MOTOR (MFX-2050/1450 only) 1) Remove the Cover platen. (See page 5-7) 2) Remove the Cover top. (See page 5-13) 3) Remove three Bracket motor FBS mounting screws. 4) Remove the Shaft guide, and then remove the spring C FG.
Page 332: Assembling The Fbs Motor (Mfx-2050/1450 Only)
ASSEMBLING THE FBS MOTOR (MFX-2050/1450 only) 1) Temporarily tighten the three Bracket motor FBS screws. 2) Attach the belt in position. 3) Tighten up the above three screws. FBS motor Belt 5-42...
Page 333: Printer Section
5.2.4 PRINTER SECTION SOLENOID 1) Remove the Cover option. (See page 5-21) 2) Remove the Cover shield. (See page 5-21) 3) Remove the Cover back. (See page 5-33) 4) Remove the Bracket solenoid mounting screw, and then remove the Bracket solenoid. 5) Cut the Cable tie, and disconnect the connector.
Page 334: Rx Motor
RX MOTOR 1) Remove the Cover option. (See page 5-21) 2) Remove the Cover shield. (See page 5-21) 3) Remove the Cover back. (See page 5-33) 4) Remove four RX motor mounting screws and disconnect the connector, and then remove the RX MOTOR. RX motor MOTOR DUPLEX 1) Remove the Cover option.
Page 335: Spring Clutch
SPRING CLUTCH 1) Remove the Cover option. (See page 5-21) 2) Remove the Cover shield. (See page 5-21) 3) Remove the Cover back. (See page 5-33) 4) Remove two Ground wire mounting screw, and then remove the Ground wire. 5) Remove three Stay pickup mounting screw, and then remove the stay pickup. 6) Remove the SPRING CLUTCH.
Page 336: Frame Drive Gears
FRAME DRIVE GEARS 1) Remove the Cover option. (See page 5-21) 2) Remove the Cover shield. (See page 5-21) 3) Remove the Cover back. (See page 5-33) 4) Remove three Ground wires. 5) Remove five Frame drive mounting screws, and then pull out the Frame drive. 6) Remove the harness from two clamps, and disconnect the connector on RX motor.
Page 337 11) Remove the Spring clutch. (See page 5-45) 12) Remove the Clutch (MG). (See page 5-43) 13) Remove the Motor duplex. 14) [4] Remove the Gear 59H/19. 15) [5] Remove the Gear 35/19. 16) [6] Remove the Gear 20. 17) [7] Remove the Gear 21. 18) [8] Remove the Gear 34 0.8.
Page 338: Roller Transfer
ROLLER TRANSFER 1) Open the Cover jam access. 2) Remove the Knob lock JAC. 3) Remove four Guide inner mounting screws, and then remove the Guide inner. 4) Disconnect the connector of PCB ERS lamp. Knob lock JAC Guide inner PCB ERS lamp Cover jam access 5) Remove two Guide paper transfer A mounting screws, and then the Cover bracket transfer and Guide...
Page 339: Roller Register
6) Remove the two Bracket transfer tabs from the back of the Guide inner. 7) Remove the ROLLER TRANSFER. Bracket transfer Roller transfer ANA05 Bracket transfer ROLLER REGISTER 1) Open the Cover jam access. 2) Remove the Knob lock JAC. (See page 5-48) 3) Remove the Guide inner.
Page 340: Sensor Trays
SENSOR TRAYS 1) Remove the Cover jam access. 2) Separate the Chassis cassette 2nd from the body, and remove the Sensor stopper from behind. 3) Remove the Sensor TRAYS while pulling up the Feeler MP. TRAYS Feeler MP Sensor stopper Chassis cassette 2nd 5-50...
Page 341 SENSOR JAMC1 1) Remove the Cover option. (See page 5-21) 2) Remove the Cover shield. (See page 5-21) 3) Remove the Cover back. (See page 5-33) 4) Open the Cover jam access. 5) Release the tab, and then remove the Sensor JAMC1. JAMC1 Sensor stopper COVER SWITCH...
Page 342: Sensor Pss
SENSOR PSS 1) Remove the Cover jam access. 2) Remove the Guide press B mounting screw, and then remove Guide press B while pulling up the Feeler PSS. 3) Release the tab, and then remove the SENSOR PSS. Guide press B Feeler PSS Sensor stopper Sensor PSS...
Page 343 6) Remove the PAD PRESSURE MP. When reattaching the Pad pressure MP, align the notch with the counterpart on the body. Note: Pad pressure MP Guide paper MPDUP ASSY FUSER 1) Open the Cover jam access. 2) Remove the Ground wire and four Printer fuser mounting screws, and then remove the harness. 3) Remove the ASSY FUSER.
Page 344: Sensor Pds / Dps
SENSOR PDS / DPS 1) Remove the Chassis FBS. (See page 5-33) 2) Remove five Frame upper mounting screws, and then remove the Frame upper. 3) Remove the Sensor stopper and disconnect the connector, and then remove the SENSOR PDS/DPS. Ground wire Sensor DPS Frame upper...
Page 345: Roller Pick Up (1St Cst) / (2Nd Cst)
ROLLER PICK UP (1st CST) / (2nd CST) 1) Pull out the Cassette 1st. 2) Remove one plastic ring and bearing. 3) Release the roller tab from the shaft groove, and remove the ROLLER PICK UP. Roller pick up E-ring Cassette 1st PAD PRESSURE (1st CST) / (2nd CST) 1) Remove the Roller pick up.
Page 346: Piece Cover Cst (1St Cst Paper Dust)
PIECE COVER CST (1st CST Paper dust) 1) Pull out the Cassette 1st. 2) Remove two Piece cover CST mounting screws, and then remove the PIECE COVER CST. Paper dust is collected in the Piece cover CST. When it is full, empty it. Note: Cassette 1st Piece cover CST...
Page 347 SENSOR PES2 1) Separate the Chassis cassette 2nd from the Main frame. 2) Pull out the Cassette 2nd. 3) Turn over the Chassis cassette 2nd. 4) Remove the Bracket sensor mounting screw, and then remove the Bracket sensor. 5) Remove the Sensor stopper and connector, and then remove the Sensor PES2. Chassis cassette 2nd PES2 Bracket sensor...
Page 348: Plate Frame B (2Nd Cst)
PLATE FRAME B (2nd CST) 1) Separate the Chassis cassette 2nd from the Main frame. 2) Pull out the Cassette 2nd. 3) Remove the Roller Feed 2ND. (See page 5-57) 4) Disconnect the connector of Solenoid. 5) Remove two Plate frame B mounting screws, and then remove the PLATE FRAME B. Solenoid Ground wire Plate frame B...
Page 349: Plate Frame B Gears (2Nd Cst)
PLATE FRAME B GEARS (2nd CST) 1) Separate the Chassis cassette 2nd from the Main frame. 2) Pull out the Cassette 2nd. 3) Remove the Roller Feed 2ND. (See page 5-57) 4) Remove the Plate frame B. (See page 5-58) 5) Remove one E-ring.
Page 350: Spring Clutch (2Nd Cst)
SPRING CLUTCH (2nd CST) 1) Separate the Chassis cassette 2nd from the Main frame. 2) Pull out the Cassette 2nd. 3) Remove the Roller Feed 2ND. (See page 5-57) 4) Remove the Plate frame B. (See page 5-58) 5) Remove three Holder gear 2ND mounting screws, and then remove the Holder gear 2ND. 6) Remove the SPRING CLUTCH.
Page 351 SENSOR OPEN2 1) Separate the Chassis cassette 2nd from the Main frame. 2) Pull out the Cassette 2nd. 3) Remove the Roller feed 2ND. (See page 5-57) 4) Remove the Plate frame B. (See page 5-58) 5) Release the tab, and then remove the Sensor OPEN2. Chassis 2nd Sensor stopper OPEN2...
Page 352: Roller Feed Duplex
ROLLER FEED DUPLEX 1) Remove the Cover jam access. 2) Remove the Guide inner. (See page 5-48) 3) Remove two Guide upper JAC mounting screws, and then remove the Guide upper JAC. Guide upper JAC Cover jam access 4) Remove the Belt duplex from the Gear 20/25P. 5) Remove four E-rings, and then remove the Gear 20/25P.
Page 353 6) Remove one bearing, and slide out the ROLLER FEED DUPLEX. ROLELR FFED DUPLEX 5-63...
Page 354: Toner Sensor 1, 2 (Ts1, Ts)
TONER SENSOR 1, 2 (TS1, TS2) 1) Remove the Cover front. (See page 5-12) 2) Pull out the Cassette 1st. 3) Release the Knob pressure. 4) Pull out the Toner cartridge. Knob pressure Toner cartridge Cassette 1st 5) Open the Cover jam access. 6) Pull out Drum cartridge.
Page 355 7) Release the locking tab, and then remove the Bracket toner sensor B. Bracket toner sensor B 8) Remove the TS2 mounting screw, and then remove the TS2. TS 2 Bracket toner sensor B 5-65...
Page 356 9) Release the locking tab, and then remove the Bracket toner sensor A. Bracket toner sensor A 10) Remove the TS1 mounting screw, and then remove the TS1. Bracket toner sensor A 5-66...
Page 357 SENSOR PES1 1) Pull out the Cassette 1st. 2) Using a short screwdriver, remove the Bracket sensor from the bottom (back) of the body. Bracket sensor 3) Remove the Sensor stopper and connector, and then remove the PES1. PES1 Bracket sensor Sensor stopper 5-67...
Page 358 SENSOR OPEN1 1) Remove the Cover option. (See page 5-21) 2) Remove the Cover shield. (See page 5-21) 3) Remove the Cover back. (See page 5-33) 4) Remove the Sensor stopper. 5) Disconnect the connector of Sensor, and then remove the Sensor OPEN1. Sensor stopper OPEN1 5-68...
Page 359 1) Remove the Chassis FBS. (See page 5-33) 2) Open the Cover jam access. 3) Open the Cover front. 4) Remove the Cover left. 5) Remove the Tray paper exit. 6) Remove the Drum cartridge and the case DEV. 7) Disconnect the Film harness of the PCB CONNECT C. 8) Remove two Ground wires.
Page 360: Adjustment
5.3 Adjustment 5.3.1 Outline of printer registration adjustment 1. Adjust the printer registration of the first cassette. 2. Adjust the scan position and zoom for ADF and FBS. 3. After performing step1 and 2, adjust printer position for each cassette. 5.3.2 Printer registration mode This mode adjusts the print registration for each paper source.
Page 361: Adjustment Procedure
Printer registration (top) Test pattern H Adjust so that width A on the test pattern Checkered output falls within the following range. Standard Adjustment Tool Setting Range 0 to 12.7 (mm) Machine parameter: 180, 220 (0.1 mm step) 10 ± 1.5 (mm) -12.8 to 12.7 (mm) Machine parameter: 240 (0.1 mm step)
Page 362 Printer registration (side) Test pattern H Adjust so that width A on the test pattern Checkered output falls within the following range. Standard Adjustment Tool Setting Range –12.8 to 12.7 (mm) 10 ± 1.8 (mm) Machine parameter: 100, 140, 160 (0.6773 mm step) Adjustment procedure 1.
Page 363: Registration Adjustment
1. Load legal (for USA version) or A4 (for GBR version) size paper to the 1st cassette. 2. Place the Muratec Test Chart No. 2003-01 on the FBS glass. 3. Make a copy of it in the 1st cassette with 100 % magnification.
Page 364 1. Load legal (for USA version) or A4 (for GBR version) size paper to the 1st cassette. 2. Place the Muratec Test Chart No. 2003-01 on the FBS glass. 3. Make a copy of it in the 1st cassette with 100 % magnification.
Page 365 1. Load legal (for USA version) or A4 (for GBR version) size paper to the 1st cassette. 2. Place the Muratec Test Chart No. 2003-01 on the ADF. 3. Make a copy of it in the 1st cassette with 100 % magnification.
Page 366 1. Load legal (for USA version) or A4 (for GBR version) size paper to the 1st cassette. 2. Place the Muratec Test Chart No. 2003-01 on the ADF. 3. Make a copy of it in the 1st cassette with 100 % magnification.
Page 367: Zoom Adjustment
1. Load legal (for USA version) or A4 (for GBR version) size paper to the first cassette. 2. Place the Muratec Test Chart No. 2003-01 on the FBS. 3. Make two copies on paper in the 1st cassette with 100 % magnification.
Page 368 1. Load legal (for USA version) or A4 (for GBR version) size paper to the first cassette. 2. Place the Muratec Test Chart No. 2003-01 on the FBS. 3. Make two copies on paper in the 1st cassette with 100 % magnification.
Page 369 1. Load legal (for USA version) or A4 (for GBR version) size paper to the first cassette. 2. Place the Muratec Test Chart No. 2003-01 on the ADF. 3. Make two copies on paper in the 1st cassette with 100 % magnification.
Page 370 1. Load legal (for USA version) or A4 (for GBR version) size paper to the first cassette. 2. Place the Muratec Test Chart No. 2003-01 in the ADF. 3. Make two copies on paper in the 1st cassette with 100 % magnification.
Page 371: Separation Pressure Adjustment
5.3.5 SEPARATION PRESSURE ADJUSTMENT 1) Open the Guide outer. 2) Pick up the Roller separator. 3) Remove the assy cover separator. (See page 5-37) Cover separator Roller separator Rotate direction Separation pressure Clockwise Counterclockwise Down 5-81...
Page 372: Cleaning The Mirrors A, B And C
5.3.6 CLEANING THE MIRRORS A, B AND C For MFX-2050 / MFX-1450 1) Remove the Cover contact. (See page 5-17) 2) Lift the front of the Frame scanner and remove the Cover lens and Case lamp. For F-565 / F-525 1) Remove the Cover ADF base.
Page 373: Options
6 Options CAUTION: This installation should be done by an authorized Muratec technician. 6.1 Memory Upgrade An optional 32 MB document memory upgrade is available. 6.1.1 Packaging contents: 1. Memory module (32 MB) ..........1 6.1.2 Installation 1. Turn the machine off and unplug the power cord.
Page 374 5. Reattach the PCB NGP and the covers. 6. Plug the power cord and turn the machine on. 7. Initialize the memory module by pressing <Setting>, <*>, <1>, <6>, and [Yes]. Note: This setting ( [DRAM clear] ) will erase all of stored documents in the machine’s memory. 8.
Page 375: Second Paper Cassette
6.2 Second paper cassette 6.2.1 Packaging contents: 1. Optional paper cassette ........1 2. Second cassette back cover ......1 3. Screws ............5 4. Paper size label ..........1 6.2.2 Installation 1. Turn the machine off and unplug the power cord. 2.
Page 376 7. Open the first cassette and attach both screws both ends using two screws. 8.Reattach the covers and the harness. 9. Press <Setting>, [Paper Setting]. 10. Select [Cassette 2]. (US version) (European version) 11. Select the paper size of the second paper cassette, and press [Enter]. 12.
Page 377: Page Counter
6.3 Page Counter The mechanical counter shows the total number of pages the machine prints. Note: This device counts up to 999,999 pages. If more pages are printed, the counter resets to zero and begins counting the new pages from that point. 6.3.1 Packaging contents: 1.
Page 378 4. Fasten the counter to the machine frame using a screw. 5. Connect the relay cable to the P94 connector on connection board B. 6. Attach the other end of the relay cable to the counter cable. Connection board B Relay cable Counter 7.
Page 379: Pcl Printer Controller
6.4 PCL printer controller 6.4.1 Packaging contents: 1. PCL printer board ..........1 2. Spacers ............2 3. Screw .............. 2 4. CD ..............1 Note: Two screws are included, but only one is required to for installation. 6.4.2 Installation 1.
Page 380: Second Phone Line Kit
6.5 Second phone line kit This option is not available in every country. 6.5.1 Packaging contents: 1. Modem PCB ............ 1 2. NCU PCB ............1 3. Telephone line cable ........1 4. Label ............... 4 5. Spacers ............1 6.
Page 381 4. Attach two spacers to the main board. 5. Attach the Modem PCB to the spacers and screw the right side of the board to the machine frame using two screws. (Screw A) 6. Attach the NCU PCB onto the Main PCB using four screws. (Screw B) 7.

This manual is also suitable for:

Mfx-1450 F-565 F-525

Muratec MFX-2050 Field Engineering Manual

Table of Contents

1 General Description

2 Machine Composition

3 Adjustment Procedures

4 Troubleshooting Procedures

5 Maintenance & Adjustment

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