Transmit Error; Transmit Black Lines; Cannot Transmit; Receive Errors - Muratec MFX-2500 Field Engineering Manual

4.5 Transmit Error

Symptom: Check message prints after attempting transmission.
Suggested corrective action:
1. Reference the error code on the check massage or the journal to the error code list contained in this
section.

4.6 Transmit Black Lines

Symptom: A black line appears on all documents transmitted or copied.
Suggested corrective action:
1. Print a document from memory (mode list, journal, etc.) to determine if the problem is in the scanner. If
the black line in not on the memory print outs, the problem is not in the scanner.
2. Check for a foreign object in the feeder.
3. Clean the contact glass or FBS glass.
4. Check for wire or other foreign object obstructing the light path to the CCD.

4.7 Cannot transmit

Symptom: The unit will not transmit
Suggested corrective action:
1. Verify the telephone line cord is properly installed and plugged into the correct type of wall jack.
2. Check for dial tone at the unit and wall jack. If no dial tone is present at the unit, check the NCU PCB.
3. Verify that the correct telephone number has been dialed or that the correct telephone number is
programmed in the autodialer.
4. Insure Security TX turned off.
5. Place a call through the monitor and check for excessive noise or interference on the telephone line.
6. Verify that the remote location is capable of receiving by checking the following:
6.1 Place a call to the remote machine and verify that if auto answers.
6.2 Insure that the remote machine does not have closed network or block junk fax turned on.
6.3 Transmit to another location.
7. Check the operation of NCU PCB and the main control PCB.

4.8 Receive Errors

Symptom: Check message prints after attempting a reception.
Suggested corrective action:
1. Reference the error code on the check message or the journal to the error code list contained in this
section.
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