Tray And Media Problems; Paper Tray Empty Indication With Paper In Tray - Xerox Phaser 3140 Service Manual

Error Messages and Codes

Tray and Media Problems

Paper Tray Empty Indication with Paper in Tray

Applicable Error Message
Initial Actions
3-14
The Status LED indicates the Paper Tray is empty but the Paper Tray has paper
loaded.
The red Error LED is On.
• Check the sensor actuator for damage or obstructions.
• Cycle printer power.
• If the problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts
Paper Tray Empty Actuator,
PL6.0.56
Power Supply Board, PL1.0.1
Controller Board, PL1.0.2
Troubleshooting Procedure Table
Step Actions and Questions
1 Check the Paper Tray Empty
Actuator for damage.
Is the actuator damaged?
2
Inspect and reseat the wiring
harness between Power Supply
Board CON2 and Controller Board
CN5 (CN7 on 3160 model).
Is the wiring harness damaged?
Wiring and Plug/Jack Map References
3140 Power Supply Wiring
3155 Power Supply Wiring
3160 Power Supply Wiring
Map 1 - Controller Board (3140)
Map 2 - Controller Board (3155)
Map 3 - Controller Board (3160B/
3160N)
Map 6 - Motor, Solenoids, and Fan
Yes
Replace the
Paper Tray
Empty Actuator
(page 8-47). If
the problem
persists, go to
step 2.
Repair the
harness.
If the problem
persists, go to
step 3.
Phaser 3140/3155/3160 Printer Service Manual
No
Go to step 2.
Go to step 3.