Wrong Paper Size; Load Tray 2 with [size] [type]
■
Remove Tray 2 and inspect the tray cavity of the printer to ensure that it is
free of obstructions or debris.
■
Ensure that the tray is loaded with supported media.
■
Ensure that the media guides are properly adjusted.
■
Reinstall the tray.
■
Cycle printer power.
■
If the problem persists, follow the procedure below.
Note
This is a media SIZE mismatch error.
Troubleshooting Reference Table
Applicable Parts
Paper Size Switch Assembly, PL 3.2.4
Troubleshooting Procedure Table
Steps
Actions and Questions
1
Check the following for evidence of fault
or damage:
Paper Size Switch Tray [2], PL 3.2.4
Actuators on the right side of Tray [2]
2
Use service diagnostics to test the Tray
[2] Paper Size Switches. Use the table
below for reference.
Do the switches function correctly?
3
Does the printer function correctly after
replacing the Engine Control Board?
4
Verify the pertinent voltages on pins
P/J47 – 1 <=> P/J47 – 3
P/J47 – 2 <=> P/J47 – 3
P/J47 – 4 <=> P/J47 – 3
Correspond to the paper size switch
position chart below.
3-58
Wiring and Plug/Jack Map References
"Paper Tray 2" on page 10-17
Phaser 6250 Color Laser Printer Service Manual
Yes
Replace the parts
concerned.
Replace Engine
Control Board,
page 8-107.
Complete
Go to Step 5.
No
Go to Step 2.
Go to Step 4.
Go to Step 4.
Replace the Paper
Size Switch
page 8-26.