Tray and Media Errors
Insert Tray [2] or Tray [2] Missing
■
Remove Tray 2 and inspect the tray cavity of the printer to ensure that it is
free of obstructions or debris.
■
Reinstall the tray.
■
Cycle printer power.
■
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Paper Size Switch Assembly, PL 3.2.4
Troubleshooting Procedure Table
Steps
Actions and Questions
Check the following for evidence of fault or
1
damage:
Paper Size Switch Tray [2], PL 3.2.4
Actuators on the right side of Tray [2]
Use service diagnostics to test the Tray [2]
2
Paper Size Switches. Use the table below
for reference.
Do the switches function correctly?
3
Verify the pertinent voltages on pins
P/J47 – 1 <=> P/J47 – 3
P/J47 – 2 <=> P/J47 – 3
P/J47 – 4 <=> P/J47 – 3
Correspond to the paper size switch
position chart below.
Verify the pertinent voltages on pins
4
P/J42 – 16 <=> P/J42-15
P/J42-17 <=> P/J42-15
P/J42-18 <=> P/J42-15
Correspond to the paper size switch
position chart below.
3-50
Wiring and Plug/Jack Map References
"Paper Tray 2" on page 10-17
Phaser 6250 Color Laser Printer Service Manual
Yes
No
Replace the
Go to Step 2.
parts concerned.
Replace Engine
Go to Step 3.
Control Board,
page 8-107.
Go to Step 4
Replace the
Paper Size
Switch
page 8-26.
Replace Engine
Replace the
Control Board,
Motor Driver
page 8-107
Board
page 8-101.