Troubleshooting Procedure Table (Continued)
Step Actions and Questions
3
Check the Paper Size Switch signals.
1. Disconnect P/J47.
2. Verify +3.3 V on pins
P/J47-1 <=> P47-3
P/J47-2 <=> P47-3
P/J47-4 <=> P47-3
Is there +3.3 V when actuated?
4
Check all pins on the FDR Harness for
continuity.
1. Disconnect P/J47 and P/J471.
2. Check continuity between J47 <=> J471.
Insert Tray [3] [4] [5] or Tray [3] [4] [5] Missing
The tray's Paper Size Switch indicates that the reported tray is not installed. Tray 3
can refer to either optional feeder.
Applicable Status Codes:
Code 160:
Insert Tray 3
Code 162:
Insert Tray 4
Code 163:
Insert Tray 5
Warning:
Tray 3 is missing
Warning:
Tray 4 is missing
Warning:
Tray 5 is missing
Initial Actions:
Remove the affected tray and inspect the tray cavity to ensure that it is free
of obstructions or debris.
Reinstall the tray and cycle printer power.
If the problem persists, follow the procedure below.
Error Messages and Codes
Yes
Go to Step 4
Replace the Engine
Control Board
(page 8-104).
No
Replace the Paper
Size Switch
(page 8-25).
Replace the FDR
Harness.
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