Canon iR C3200 Series Service Manual page 856

Chapter 16
16.3.4.6.10 Machine locking up/hanging up/nonoperational with message 'Adjusting gradation.
Please wait a moment.'
[ Verified by Canon Inc. ]
Field Remedy
When the front cover is opened during quick correction/full correction/at-rest gradation control, a message
'Adjusting gradation. Please wait a moment.' keeps displaying in the next job.
This symptom has been corrected with the System Ver.10.01, so upgrade it to Ver.10.01 and later if this
happens.
16.3.4.6.11 When installing Send Kit, message 'Protect Key Device is not connected.' is displayed
[ Manual-related ]
Field Remedy
It is possible that the Protect Key Device Driver is not installed. Double-click [hdd32.exe] in [iR Series Send
System Setup Tool] and install [Protect Key Device Driver] by following the instructions on the monitor. Then,
execute the setup.
16.3.4.6.12 #853 User Error Code during printing
[ Manual-related ]
< Cause >
If the host machine stops printing because of no paper or no toner remaining, or if the speed of data input is
faster than the one of data processing (e.g. a large volume of print job is sent to the host machine), the area of
spooling on network will become full and communication clogging occur. As a result, a timeout occurs on the
computer and #853 is displayed without a completion of the job.
< Field Remedy >
1. Make sure that the host machine does not stop for any reasons such as no paper or no toner.
2. Enable network spooling function in user mode [System Settings> Network Settings> Use Spooler> On] so
that it will become faster to release the computer that sends the job from network environment.
16.3.4.6.13 Message 'The file attachment cannot be processed by Internet Fax. No programs can
process the file attachment.' is printed out with text of received I-Fax
[ Manual-related ]
< Field Remedy >
This symptom can occur when the files (images) that are attached to received I-fax documents are not
compatible with this machine. In that case, the machine does not process (print, forward, or store) these files,
but erases them instead. The names of the erased files and the message above is printed out with the text of the
received I-fax.
For your information, iRC3200 I-Fax can support only TIFF format (MH, MR, MMR).
16.3.4.6.14 #899 User Error Code: After e-mail or I-Fax transmission
[ Manual-related ]
Field Remedy
#899 can be displayed when the e-mail or I-Fax has been successfully sent; however, it is unknown whether or
not reception has been complete because transmission was relayed via multiple servers.
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0004-9853
0005-1900
0005-3252
0005-4587
0005-6092