Network; Start-Up Failure; Connection Problem - Canon iR C3200 Series Service Manual

16.3.6 Network

16.3.6.1 Start-Up Failure

16.3.6.1.1 Utility software (e.g. Network ScanGear) cannot be used, no problem with other
functions
[ Inspected by Canon Inc. ]
< Field Remedy >
It is possible that [SNMP Settings] and [Enable Dedicated Port] are set to 'Off'. If so, change them to 'On'.
In user mode [System Settings> Network Settings> SNMP Settings> On
In user mode [System Settings> Network Settings> Enable Dedicated Port> On
[SNMP Settings]: If you want to set or browse each item of the machine with utility software that uses SNMP
to obtain information, set it to 'On'.
[Enable Dedicated Port]: If you want to set or browse detailed information on the machine with a Canon printer
driver or utility software, set it to 'On'.

16.3.6.2 Connection Problem

16.3.6.2.1 Facsimile mark is occasionally displayed at lower-left corner of LCD, message 'POP
server connection error' is displayed
[ Case in the field ]
Description
This symptom can occur when the host machine has been configured to receive e-mail or I-fax via POP server.
Field Remedy
It is possible that the host machine is not properly connected to the POP server. Check the connection settings
of POP server:
In user mode [System Settings>Network Settings>E-mail/I-Fax], check [POP Server], [POP Address] and
[POP Password].
16.3.6.2.2 To Hide Check TCP/IP Connection Message
Symptom
Overview
This document shows how to hide the Check TCP/IP Connection message even when the network cable is connected.
Cause
When the driver cannot detect the TCP/IP, it displays the message for warning.
Field Remedy
Countermeasure 1: In Service Mode LEVEL2, select > COPY > OPTION > BODY > NWERR-S. Then change the
NWERR-SW from 1 to 0. The switch turns on and off the network error display.
Countermeasure 2: Select Add Function > System Settings > Network Settings > Ethernet Driver Settings. Then
click Off button for Auto Detect.
Chapter 16
0005-6123
0004-0729
0002-5440
16-107