SERVICE CALL CONDITIONS
Controller Error
The following table shows the controller error codes. These codes show at the
following times if an error occurs:
• Power-on
• After the power-on self diagnostic test
Important: Always try turning the main switch off and on to check if the problem
persists.
SC
Symptom
818
[00FF] Watch-dog error
[D]
While the system program
is running, other processes
do not operate at all.
819
[0696e] Kernel stop: Process error
[D]
System completely down
[0766d] Kernel stop: VM full error
Unexpected system
memory size
[4361] Kernel stop: Cache error
Cache error in the CPU
[----] Kernel stop: The others
Error in OS
G104
CÓPIA NÃO CONTROLADA
Item
Possible Cause/Required Action
• Defective controller
1. Replace the controller if it occurs frequently.
• Defective RAM DIMM
• Defective SD card in slot 1
• Defective controller
• Software error
1. Check and/or replace the RAM DIMM.
2. Check and/or replace the SD card in slot 1.
3. Replace the controller.
4. See NOTE at the end of the SC table.
• Defective RAM DIMM
• Defective SD card in slot 1
• Defective controller
• Software error
1. Check and/or replace the RAM DIMM.
2. Check and/or replace the SD card in slot 1.
3. Replace the controller.
4. See "NOTE" at the end of the SC table.
• Defective CPU
1. Replace the controller board.
•
Defective memory
•
Defective flash memory
•
Defective CPU
1. Replace the controller board.
4-14
CÓPIA NÃO CONTROLADA
SM