Ricoh G104 Service Manual page 103

SC
Symptom
863 HDD: Read error
[D]
The data stored in the HDD
cannot be read correctly.
864 HDD: CRC error
[D]
While reading data from the
HDD or storing data in the
HDD, data transmission
fails.
865 HDD: Access error
[D]
An error is detected while
operating the HDD.
866 SD card authentication error
[B]
A correct license is not
found in the SD card.
867 SD card error
[D] The SD card is ejected from
the slot.
868 SD card access error [243-253: File system error, 254 or blank: Device error]
[D]
SD card error occurs when
SD card is activated.
870 Address data error
[B]
An error is detected in the
data copied to the address
book over a network.
900 Electric counter error
[D] Abnormal data is stored in
the counters.
920 Printer function error
[B]
The error that causes the
malfunction in the software
application is detected.
SM
CÓPIA NÃO CONTROLADA
Item
Possible Cause/Required Action
• Defective HDD
• Defective controller
1. Replace the HDD.
2. Replace the controller.
• Defective HDD
1. Replace the HDD.
• Defective HDD
1. Replace the HDD.
• SD-card data is corrupted.
1. Store correct data in the SD card.
• The SD card is ejected from the slot.
1. Install the SD card.
• Defective SD card
• Defective SD card controller
1. For a file system error, format the SD card on your
PC.
2. For a device error, turn the mains switch off and on.
3. Replace the SD card.
4. Replace the controller.
• Defective software program
• Defective HDD
• Incorrect path to the sever
1. Initialize the address book data (SP 5846 50).
2. Initialize the user information (format the hard disk
with SP5832).
3. Replace the HDD.
• Defective NVRAM
• Defective controller
1. Turn the main switch off and on.
2. Check the connection between the NVRAM and
controller.
3. Replace the NVRAM.
4. Replace the controller.
• Turn the main switch off/on, or install Printer
Application firmware
• Unexpected hardware structure
(insufficient memory or hard disk space.)
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CÓPIA NÃO CONTROLADA
SERVICE CALL CONDITIONS
G104