Ricoh G104 Service Manual page 100

SERVICE CALL CONDITIONS
SC
Symptom
[0801, 0804, 0807, 0808, 0809, 80A] Self-diagnostic error– CPU: Detailed error
code
An error occurs when
checking the TLB.
[4002-4005] Self-diagnostic error– CPU: Detailed error code
The calculation error in the
CPU occurs.
821 [0B00] Self-diagnostic error - ASIC
[D]
ASIC and CPU timer error
detected during self-
diagnostic.
[0D05] Self-diagnostic error– ASIC
The CPU checks if the
ASIC timer works properly
compared with the CPU
timer. If the ASIC timer
does not function in the
specified range, this SC
code is displayed.
822 [3003] Self-diagnostic error– HDD: Time out error
[B]
When the main switch is
turned on or starting the
self-diagnostic, the HDD
stays busy for the specified
time or more.
[3004] Self-diagnostic error– HDD: Command error
When the main switch is
turned on or starting the
self-diagnostic, the
diagnostic error from HDD
occurs.
823 [6101] Self-diagnostic error – NIC: MAC address check sum error
[B]
The result of the MAC
address check sum does
not match the check sum
stored in ROM.
[6104] Self-diagnostic error – NIC: PHY IC error
The PHY IC on the
controller cannot be
properly recognized.
[6105] Self-diagnostic error – NIC: PHY IC loop back error
An error occurred during
the loop-back test for the
PHY IC on the controller.
G104
CÓPIA NÃO CONTROLADA
Item
Possible Cause/Required Action
• Defective CPU devices
1. Replace the controller board.
• Defective CPU
1. Replace the CPU.
• Defective controller
1. Replace the controller if the error is frequent.
• System firmware problem
• Defective RAM-DIMM
• Defective controller
1. Reinstall the controller system firmware.
2. Replace the RAM-DIMM.
3. Replace the controller board.
• Loose connection
• Defective HDD
• Defective controller
1. Check that the HDD is properly connected to the
controller.
2. Replace the HDD.
3. Replace the controller.
• Defective HDD
1. Replace the HDD.
• Defective controller
1. Replace the controller.
Same as [6101]
Same as [6101]
4-16
CÓPIA NÃO CONTROLADA
SM