Ricoh G104 Service Manual page 364

Service Call Conditions
SC
Symptom
[Level]
Data Overwrite Security Unit
(B735) is installed and
activated.
Electric counter error
900
Abnormal data is stored in
[D]
the counters.
Printer function error
920
The error that causes the
[B]
malfunction in the software
application is detected.
Printer font error
No font is detected in the
921
machines that have the font
[B]
in the SD card when the
printer application is run.
Software performance error 1
990
The software makes an
[D]
unexpected operation.
Software performance error 2
Unexpected software error
991
detected, which does not
[C]
affect operation of the
machine
G160/G161
CÓPIA NÃO CONTROLADA
Possible Cause/Required Action
1. Replace the NVRAM and then install the
new SD card (B735).
2. Check and reinstall the SD card (B735).
Defective NVRAM
Defective controller
1. Turn the main switch off and on.
2. Check the connection between the
NVRAM and controller.
3. Replace the NVRAM.
4. Replace the controller.
Turn the main switch off/on, or install Printer
Application firmware
Unexpected hardware structure (insufficient
memory or hard disk space.)
Install the System, Printer Application, NIB,
and Web System firmware.
Defective software
Defective controller
Software error
1. Reinstall the controller and/or engine
main firmware.
2. See the Note at the end of the SC table.
The machine does not stop and the SC code is not
displayed. The machine automatically recovers.
However, the SC code is logged in the engine
summary sheet (SMC).
4-30
CÓPIA NÃO CONTROLADA
SM