Table of Contents
Advertisement
Introduction
Initialize ACD / UCD Group Parameters
Programming Steps
1. Press the ACD* or UCD GROUPS flexible button (FLASH 80,
2. Press the HOLD button. A confirmation tone is heard.
Description
ACD* or UCD Group Parameters may be initialized setting all data fields
to their original, default values.
Program
Flex
Code
Button
FLASH 60
10-11
FLASH 61
FLASH 62
1-8
Button #11). The following message displays:
IN ITIA LIZ E A CD G RO UP
P RE SS
HO LD
Table 11-10: UCD Group Defaults
2
Alternate Group Assignment
3
Overflow Station Assignment
7
UCD Primary Agent Assignment
Recorded UCD Announcement
Assignment(s)
1
UCD Ring Timer
2
UCD Message Interval Timer
3
UCD Overflow Timer
4
UCD Auto Wrap-Up Timer
5
UCD No-Answer Recall Timer
6
UCD No-Answer Retry Timer
UCD Announcement Tables (RAN)
Features
UCD GROUPS 550-557
UCD TIMERS
11-21
Default Value
(after initialization)
None
None
None
None
60 sec
60 sec
60 sec
04 sec
000=Disabled
300 sec
None
Advertisement
Table of Contents
