Initialize Acd / Ucd Group Parameters - Vodavi Starplus Triad-S System Programming Manual

Introduction

Initialize ACD / UCD Group Parameters

Program
Code
FLASH 60
FLASH 61
FLASH 62
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Programming Steps
1. Press the ACD* or UCD GROUPS flexible button (FLASH 80,
Button #11). The following message displays:
IN ITIA LIZ E A CD G RO UP
P RE SS HO LD
2. To initialize the ACD* or UCD Group Parameters, press the HOLD
button. A confirmation tone is heard.
Description
ACD* or UCD Group Parameters may be initialized setting all data fields
to their original default values.
Table 11-9: UCD Group Defaults
Flex
Button
2 Alternate Group Assignment
3 Overflow Station Assignment
7 UCD Primary Agent Assignment
10-11 Recorded UCD Announcement
Assignment(s)
1 UCD Ring Timer
2 UCD Message Interval Timer
3 UCD Overflow Timer
4 UCD Auto Wrap-Up Timer
5 UCD No-Answer Recall Timer
6 UCD No-Answer Retry Timer
1-8 UCD Announcement Tables (RAN)
Features
UCD GROUPS 550-557
UCD TIMERS
11-19
Default Value
(after initialization)
None
None
None
None
60 sec
60 sec
60 sec
04 sec
000=Disabled
300 sec
None