Table of Contents
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viii
Paging Zone(s) .............................................................................................. 4-29
Line Group Access - Station ...................................................................... 4-30
LCR Class of Service (COS) ......................................................................... 4-30
Off-Hook Preference .................................................................................... 4-31
Flexible Button .............................................................................................. 4-32
Keyset Mode ................................................................................................... 4-37
Voice Mail ID Translation ........................................................................... 4-37
Display Flexible Buttons ............................................................................. 4-38
Cordless KTU (CKTU) Feature Button .................................................... 4-40
Page C Introduction ............................................................................................ 4-40
Preset Call Forward ...................................................................................... 4-42
Speed Dial Access ......................................................................................... 4-43
Flexible Numbering Assignment ............................................................ 4-44
5
Introduction ........................................................................................................... 5-3
Calling Number / Name Display .............................................................. 5-3
Incoming Number/Name for SMDR Records ..................................... 5-5
ICLID Features ....................................................................................................... 5-5
Enable / Disable ............................................................................................ 5-6
Name in Display ............................................................................................ 5-7
Baud Rate Display ......................................................................................... 5-7
Port Assignment ........................................................................................... 5-8
6
ACD Group Programming ................................................................................ 6-3
ACD Group Name ......................................................................................... 6-4
Alternate ACD Group Assignment ......................................................... 6-5
ACD Overflow Station Assignment ........................................................ 6-5
ACD Supervisor ............................................................................................. 6-6
ACD CIQ Threshold ...................................................................................... 6-7
ACD Auto Wrap-Up Timer ......................................................................... 6-7
Primary Agents .............................................................................................. 6-8
Secondary Agents ........................................................................................ 6-9
Guaranteed RAN ........................................................................................... 6-10
Primary RAN ................................................................................................... 6-10
March 2001
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