Vodavi STARPLUS Triad 1 System Programming Manual page 38

Introduction
Features
AUTOMATIC CALL DISTRIBUTION*
ACD GROUP PROGRAMMING*
Group Name
Alternate Group
Overflow Station
Supervisor
CIQ Threshold
Wrap-up Timer
Primary Agents
Secondary Agents
Guaranteed RAN
Primary RAN
Secondary RAN
Transferred RAN
Overflow Timer
Call Factor
ACD TIMERS
ACD Ring Timer
ACD Message Interval Timer
ACD No-Answer Recall Timer
ACD No-Answer Retry Timer
ACD Guaranteed Message Timer
ACD RAN ANNOUNCEMENT TABLES*
PC/ACD INTERFACE TRACE
Event Trace Disable/Enable
Trace Port Assignment
Baud Rate Display
* Feature s available with Opti onal Software
Table 1-1: Feature Default Values
Page
#
6-1
6-3
6-4
6-5
6-5
6-6
6-7
6-7
6-8
6-9
6-10
6-10
6-11
6-11
6-12
6-13
6-14
6-14
6-15
6-16
6-16
6-17
6-18
6-21
6-21
6-22
6-23
Program Flex
Code Button
FLASH 60
1
2
3
4
5
6
7
8
9
10
11
12
13
14
FLASH 61
1
2
5
6
7
FLASH 62 1–8
FLASH 63
1
2
3
1-17
Default Value
None
None
None
None
Disabled
4 sec
None
None
None
None
None
None
60 sec
None
60 sec
60 sec
000=Disabled
300 sec
5 sec
None
No (Disabled)
Port #1
9600 Baud