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System Features 1 Programming
Costs entered in the tables are costs for one minute, however, costs are
calculated using 1/10th of a minute value. These costs are rounded down
and based on the call start time, even if the call extends into a different
time period. The SMDR printout contains a cost calculated using 1/10th
of a minute increment, however the station display updates
approximately every 30 seconds. The user must use LCR to get the call
cost display. By default, the Call Cost Display feature is disabled.
Music-On-Hold
Programming Steps
1. Press MUSIC-ON-HOLD flex button (FLASH 05, Button #12). Feature
2. Press HOLD to save the entry. A confirmation tone is heard.
Description
When connected to the system, a music source provides music to all lines
on Hold, parked calls, transferred calls and calls waiting to be answered
by Automatic Call Distribution (ACD) or Uniform Call Distribution (UCD).
This feature is allowed or denied on a system-wide basis in programming.
By default, Music-On-Hold is enabled.
toggles on/off each time button is pressed; and the display updates.
[0] = Disabled
[1] = Enabled
MU SIC ON H OLD
EN AB LE D
0- 1
2-31
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