Server State Failed; Server State Incompatible; Server State Is No_Comm - HP ProLiant Gen9 Troubleshooting Manual

5012 - Server state FAILED

Severity: CRITICAL
Description: The server state is FAILED.
Possible cause: An error occurred while VC was attempting to apply a profile to a server.
Action: Verify that communication between VC and Onboard Administrator for the affected server is
operational. Verify that the server is in a good state (not failed or faulted).

5014 - Server state INCOMPATIBLE

Severity: MAJOR
Description: The VC management application has determined that the server BIOS version does not support
the minimum capabilities required for Virtual Connect.
Possible cause: The server has a down-rev BIOS version.
Action: Update the BIOS on the server to latest version.

5019 - Server state is NO_COMM

Severity: MAJOR
Description: The Virtual Connect Manager is unable to communicate with the server.
Possible cause: The server is not responding to commands from the Virtual Connect Manager due to a
BIOS/iLO or hardware issue.
Actions:
•
Ensure there are no power issues in the enclosure.
•
Check appropriate BIOS or ILO versions are installed.
•
Verify the communication between OA and VC.
•
Remove and install the server blade.
•
Replace the server.
5022 - Missing information for one or more blades of a multi-blade server
Severity: MAJOR
Description: Information is missing for one or more blades of a multi-blade server.
Possible cause: The multi-blade server initialization has not completed successfully.
Actions:
•
Power cycle the server to see if the server initialization completes successfully.
•
Remove and install the server blade.
•
Replace the multi-blade server.
5050 - The BIOS for the following devices is not compatible with Virtual Connect
Severity: MAJOR
HP Virtual Connect errors 226