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HP ProLiant Gen8 User Manual

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See also: Maintenance and Service Manual , User Manual
Intelligent Provisioning User Guide for
ProLiant Gen8 Servers
Abstract
This document details how to access and use the Intelligent Provisioning software, including
tasks such as installing operating systems, updating firmware, software, and drivers, and
performing some diagnostic tests. Intelligent Provisioning is included in the optimized ProLiant
server support software from the SPP. This document is intended for administrators
experienced in ProLiant server configuration.
Part Number: 679795-401
Published: October 2017
Edition: 1

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  • Page 1 Intelligent Provisioning User Guide for ProLiant Gen8 Servers Abstract This document details how to access and use the Intelligent Provisioning software, including tasks such as installing operating systems, updating firmware, software, and drivers, and performing some diagnostic tests. Intelligent Provisioning is included in the optimized ProLiant server support software from the SPP.

  • Page 2: Table Of Contents

    Contents Introduction..................... 5 Using Intelligent Provisioning............... 6 Overview............................6 Navigating Intelligent Provisioning..................6 Completing initial configuration and registration tasks..............7 Step 1: Setting Intelligent Provisioning preferences............7 Step 2: Activating Intelligent Provisioning................9 Step 3: Registering for Insight Remote Support ..............9 HPE embedded remote support................9 Data collected by HPE remote support..............
  • Page 3 Viewing iLO summary information.................42 Editing iLO Access Settings.................. 43 Editing iLO Management Settings.................45 Modifying Network Settings...................47 Editing User Administration................... 51 Resetting iLO......................53 Insight Remote Support....................53 Unregistering from remote support................53 Editing the web proxy settings................54 License Management.......................55 Erase..........................55 Reinstalling Intelligent Provisioning.................... 56 Advanced topics...................
  • Page 4 © Copyright 2012, 2017 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 5: Introduction

    SPP. SPP is a comprehensive systems software and firmware solution for ProLiant servers and server blades and their enclosures. ProLiant Gen8 servers are preloaded with a basic set of firmware and OS components, which are installed along with Intelligent Provisioning. After...

  • Page 6: Using Intelligent Provisioning

    Using Intelligent Provisioning Overview To access Intelligent Provisioning, power on or reboot the server and press F10 when prompted during the server POST. When accessing Intelligent Provisioning, one of the following happens: • For first-time Intelligent Provisioning users, onscreen prompts guide you through initial configuration and registration tasks.(Completing initial configuration and registration tasks on page 7).

  • Page 7: Completing Initial Configuration And Registration Tasks

    Item Icon name Function Home Returns to the Intelligent Provisioning home page, with the Configure and Install and Perform Maintenance menus. This icon is available only after completing the initial configuration and registration tasks. For more information, see Completing initial configuration and registration tasks on page 7.
  • Page 8 Included in the EULA is a link for ancillary software, which contains a list of open source and proprietary software developed or obtained through third parties. This link and all other links in the EULA are not enabled, but can be accessed if entered into a browser. •...

  • Page 9: Step 2: Activating Intelligent Provisioning

    NOTE: To access this screen change preferences at a later time, open the Perform Maintenance menus, and then click Intelligent Provisioning Preferences (Intelligent Provisioning Preferences on page 32). Step 2: Activating Intelligent Provisioning When logging on to Intelligent Provisioning for the first time, the Activation screen is viewable after the Setting Preferences screen.

  • Page 10: Data Collected By Hpe Remote Support

    Insight Online (if it is enabled in Insight RS). Device support Embedded remote support registration is supported for the following device types: Insight Online direct connect • ProLiant Gen8 servers • ProLiant Gen9 servers Insight Remote Support central connect •...

  • Page 11: Hpe Proactive Care Service

    ◦ Server model ◦ Serial number ◦ Part number of the hardware component ◦ Description, location, and other identifying characteristics of the hardware component • Configuration—During data collection, iLO collects data to enable proactive advice and consulting. Configuration data includes the following: ◦...

  • Page 12: Registering For Insight Online Direct Connect

    • Your environment meets the prerequisites for Insight Online direct connect registration. • You have an HP Passport account. For more information, see http://www.hpe.com/info/ insightonline. Procedure 1. The remote support registration page opens after you complete Step 1 and Step 2 of the Intelligent Provisioning initial configuration and registration tasks.
  • Page 13 4. Enter your HP Passport user ID and password. 5. Optional: If the server uses a web proxy server to access the Internet, click Show proxy information, and then enter the following: a. Web Proxy Server —Enter the hostname or IP address.
  • Page 14 Registering for Insight Online direct connect (step 2) • Navigate to the Insight Online website at , and then log in with your HP Passport credentials. • Follow the onscreen instructions in Insight Online, and provide your site, contact, and partner information so Hewlett Packard Enterprise can deliver service for your server.

  • Page 15: Registering For Insight Remote Support Central Connect

    • For more information, see the iLO 4 user guide. • Optional: If you want to receive email alerts about system events, configure AlertMail on the Administration > Management > AlertMail page in iLO. • For more information, see the iLO 4 user guide. Registering for Insight Remote Support central connect Registering for Insight Remote Support central connect Prerequisites...

  • Page 16: Registering For Remote Support After The Initial Configuration And Registration Tasks

    To ensure successful remote support operation, complete the following steps after you install the system software: • Optional: Verify that the server operating system is running and AMS is installed. • Hewlett Packard Enterprise recommends installing AMS. For more information, see the iLO 4 user guide.

  • Page 17: Configuring The Server And Installing An Os

    Configuring the server and installing an OS To use Intelligent Provisioning to configure the hardware and install an OS on your HPE ProLiant server, follow the onscreen prompts in the Configure and Install menu to complete the tasks in the following topics: •...

  • Page 18: Step 1: Hardware Settings

    • Deploys OSs to diskless servers and SAN storage • Uses less power than traditional drives • Reduces temperature, decreasing throttling and A/C costs • Reduces vibration, particularly in environments with high G-force • Frees drive bays for other uses Step 1: Hardware Settings In the first configuration screen, enter global settings to control power use, software updates, and array configuration.

  • Page 19: Step 2: Os Selection

    Smart Array card, the setup defaults to RAID 1. HPE recommends selecting this option when initially provisioning a server. CAUTION: Selecting this choice resets all disks (and arrays, if any are present). Because no arrays or disk data are present during a first-time setup, this does not affect your server. However, if you choose this option when reprovisioning your server, you can lose your data and any disk arrays.
  • Page 20 • SUSE Linux Enterprise Server • Red Hat Enterprise Linux If the OS you want to install is not listed, it might not be supported for use with your controller model, or you might need to update HPE ProLiant firmware. For information about supported OSs and OS drivers, see the operating systems and virtualization software support for ProLiant servers.
  • Page 21 Linux edition Issue Solution Red Hat Enterprise Unable to proceed with While performing Red Hat Linux 5, 6, or 7 Recommended installation with recommended installation using valid OS images through FTP FTP source media, make sure that source media. all the required files extracted correctly from the ISO and are present in the OS flat file folder.
  • Page 22 To disable VID, reboot the server and press F9 during POST to access RBSU or UEFI System Utilities. • In the RBSU, navigate to Advanced Options > Advanced System ROM Options > Virtual Install Disk. • In the UEFI System Utilities, navigate to System Configuration > ROM-Based Setup Utility (RBSU) >...

  • Page 23: Available Install Methods, Source Media Types, And Formats Supported For Each Os Family

    Insert the disc or USB media, or enter the information needed to access the installation files on the network share or FTP site. Depending on the media type, supply the following information. Media type Required information/action Disc Insert the disc. Network share Enter network connection information, including: •...
  • Page 24 Recommended install method Customized install method Manual Disc Network Disc Network Disc Share Share Microso ISO VM Flat ISO — Flat ISO ISO VM Flat ISO — Flat ISO ISO VM Window s (64– bit) VMware ISO VM Flat ISO Flat Flat ISO ISO VM Flat ISO Flat Flat ISO ISO VM...

  • Page 25: Step 3: Os Information

    • Deploys OSs to diskless servers and SAN storage • Uses less power than traditional drives • Reduces temperature, decreasing throttling and A/C costs • Reduces vibration, particularly in environments with high G-force • Frees drive bays for other uses NOTE: SD Boot does not support deployment (Deployment Settings on page 32) installation.

  • Page 26: Os Information Required For Customized Installations

    4. Enter and re-enter an Administrator password, if preferred. This step is optional. 5. Click the Continue right arrow to proceed to Step 4: Review on page 27. OS information required for customized installations If you selected a Windows-based OS and a Customized installation method on the OS Selection screen (Step 2: OS Selection on page 19), additional screens are displayed for you to enter custom operating installation and monitoring management protocol information.

  • Page 27: Step 4: Review

    HPE recommends entering a personalized name instead of using the suggested default. When installing Microsoft Smart Business Server, HPE recommends entering the final system name during the installation. To protect your privacy, do not use sensitive information for the computer name. This name is visible in HPE Insight RS and HPE Insight Online, and can be viewed by HPE support and your authorized service provider, reseller/distributor, and installer.

  • Page 28: Checking Installation Parameters

    information about the installation. For more information, see Checking installation parameters on page 28. Checking installation parameters During the installation and configuration process, consider the following: • A EULA might be displayed for Windows installations. • The Firmware Update screen might be displayed at this time, depending on the following two system settings: ◦...

  • Page 29: Downloading Active Health System Data

    Downloading Active Health System data HPE Support uses the Active Health System (AHS) log file for problem resolution. The high level steps for submitting a case are: 1. Download an AHS Log from the server experiencing a support issue using the following procedure. 2.

  • Page 30: Uploading An Ahs Log To Ahsv

    • Internet Explorer 11 • Chrome 51 or later • Firefox 46 or later 2. Enter your User ID (email address) and Password and click Sign In. NOTE: To log in using an HPE Passport account, or to create an HPE Passport account, go to http:// www.hpe.com/info/insightonline.

  • Page 31: Firmware Update

    To cancel the load process, click Cancel. Firmware Update HPE ProLiant Gen8 servers and their installed hardware options are pre-loaded with the latest firmware, but updated firmware might be available. Use the Firmware Update utility to find and apply the latest firmware for your HPE ProLiant server and installed options.

  • Page 32: Intelligent Provisioning Preferences

    Deployment Settings allows you to create a server configuration package that you can deploy to one or more HPE ProLiant Gen8 servers and Gen8 server blades using a USB key, HPE iLO Scripting. Using Deployment Settings is an alternative to using the Scripting Toolkit.

  • Page 33: Using A Deployment Settings Package To Configure A Single Server (Overview)

    Using a Deployment Settings package to configure a single server (overview) IMPORTANT: • Before using a deployment to install an OS, be sure that the drives and arrays are configured. • Do not interrupt the configuration process. • Deployment Settings are not compatible with an SD card (Available install methods, source media types, and formats supported for each OS family) OS installation.

  • Page 34: Entering Or Changing Individual Settings For A Deployment Settings Package

    In Select a Deployment window, existing Deployment Settings packages that are stored on the server are displayed in the left pane, existing Deployment Settings packages that are stored on an installed USB drive are displayed in the right pane, and package-level action icons are displayed in the center of the window.
  • Page 35 Entering firmware update settings Use the Firmware Update screen to enter information about performing firmware updates as part of the deployment installation process. Options include: • No Update—System firmware is not updated during the deployment installation process. • HPE.com—During the deployment installation process, the system uses the server's Internet connections to obtain the latest firmware from the HPE website and install it on the server.

  • Page 36: Entering Remote Support Information

    ◦ Network Share User—User name used to access the network share. ◦ Network Share Password—Password for the user name used to access the network share. • For an FTP site, enter the following network connection settings: ◦ Server Name or IP Address—FTP server name or IP address of the server that hosts the OS contents.
  • Page 37 Settings package. For stability reasons, the Standard Boot Order and the PCI Device enable/disable settings are not cleared. If you choose to keep the existing settings, the settings in the Deployment Settings package that differ from the existing settings are used to modify the existing settings. 2.

  • Page 38: Using Hpe Smart Storage Administrator (Hpe Ssa)

    • In the UEFI System Utilities, select System Configuration > ROM-Based Setup Utility (RBSU) > Server Security > Intelligent Provisioning (F10 Prompt) > Enabled. • In the RBSU, select Server Security > Intelligent Provisioning (F10 Prompt) > Enabled. Using HPE Smart Storage Administrator (HPE SSA) These utilities provide high-availability configuration, management, and diagnostic capabilities for all HPE Smart Array products.

  • Page 39: Diagnostics/Smartssd

    • Manage License Keys—Allows the user to add or remove license keys. Depending on the keys entered or removed, various features can be enabled or disabled. • More information — Provides an in-depth display of available information for the currently selected device and all of its child devices, when applicable.

  • Page 40: Quick Configs

    Select Insight Diagnostics from the maintenance options. • The HP Insight Diagnostics window is displayed. During offline testing, the user-installed OS is not running. Therefore, software information from the system is not reported. Insight Diagnostics (Offline Edition) runs when the computer is started with one of the following products: •...

  • Page 41: Intelligent Provisioning Quick Configs Settings And Corresponding Rbsu Settings

    Intelligent Provisioning Quick Configs settings and corresponding RBSU settings Available for HPE ProLiant Gen8 servers, Intelligent Provisioning Quick Configs options provide the capability to select a basic policy for performance versus power usage, without having to configure individual settings through RBSU menus.

  • Page 42: Ilo Configuration

    Table 2: RBSU settings on Gen8 servers with Intel processors RBSU power Intelligent Provisioning Quick Configs settings management options Balanced power and Minimum power usage Maximum performance performance HPE Power Profile Balanced Power and Minimum Power Usage Maximum Performance Performance HPE Power Regulator HPE Dynamic Power HPE Static Low Power...

  • Page 43: Editing Ilo Access Settings

    • iLO Hostname—The DNS name of the iLO subsystem, for example, ilo instead of ilo.example.com. This name can be used only if DHCP and DNS are configured to connect to the iLO subsystem name instead of the IP address. • iLO Firmware Version—The version of the installed iLO firmware •...
  • Page 44 Serial Command Line Interface Status—This setting enables you to change the login model of the CLI feature through the serial port. Serial Command Line Interface Speed—This setting enables you to change the speed of the serial port for the CLI feature. The following speeds (in bits per second) are valid: 9600 (default), 19200, 38400, 57600, and 115200.

  • Page 45: Editing Ilo Management Settings

    • Secure Shell (SSH) Access—Enables you to specify whether the SSH feature on iLO is enabled or disabled. SSH provides encrypted access to the iLO CLP. The default is Enabled. • Secure Shell (SSH) Port—Default is 22 • Remote Console Port—Default is 17990 •...
  • Page 46 Procedure NOTE: Read Community supports the following formats: A community string (for example, public). A community string followed by an IP address or FQDN (for example, public 192.168.0.1). Use this option to specify that SNMP access will be allowed from the specified IP address or FQDN. For iLO 4 1.10 or later, you can enter an IPv4 address or FQDN.

  • Page 47: Modifying Network Settings

    • Cold Start Trap Broadcast—Cold Start Trap is broadcast to a subnet broadcast address if there are no trap destinations configured in the SNMP Alert Destination(s) boxes. The subnet broadcast address for an IPv4 host is obtained by performing a bitwise logical OR operation between the bit complement of the subnet mask and the host IP address.
  • Page 48 Procedure 1. NIC in use—The current NIC configuration you are using (for example, iLO Dedicated Network Port, or Shared Network Port. 2. iLO Host Name—The DNS name of the iLO subsystem (for example, iLO instead of ilo.example.com). This name can be used only if DHCP and DNS are configured to connect to the iLO subsystem name instead of the IP address.
  • Page 49 ◦ 100BaseT, Full-duplex—Forces a 100 Mb connection using full duplex. ◦ 100BaseT, Half-duplex—Forces a 100 Mb connection using half duplex. ◦ 10Base T, Full-duplex—Forces a 10 Mb connection using full duplex ◦ 10Base T, Half-duplex—Forces a 10 Mb connection using half duplex. To edit the settings on the General tab: •...
  • Page 50 NOTE: When DNS server locations are configured in both IPv4 and IPv6, both sources are used, with preference given according to the iLO Client Applications use IPv6 first configuration option, primary sources, then secondary, and then tertiary. • Enable DDNS Server Registration—Specify whether iLO registers its IPv4 address and name with a DNS server.

  • Page 51: Editing User Administration

    • Static IPv6 Address 1—4– Enter up to four static IP addresses if they are not automatically assigned. You must specify the prefix length for the addresses. • Static Default Gateway—Enter a default IPv6 gateway address for cases in which no router advertisement messages are present in the network.
  • Page 52 • User Name—Appears in the user list on the User Administration page and on the iLO Overview page. It does not have to be the same as the Login Name. The maximum length for a user name is 39 characters. The user name must use printable characters. •...

  • Page 53: Resetting Ilo

    • Select the appropriate user permission(s) for the user you are adding. • Click Add. To edit an existing user’s account: • In the iLO Configuration Utility window, click User Administration. The User Administration window appears. • Click Edit. The Edit User window appears. •...

  • Page 54: Editing The Web Proxy Settings

    1. Navigate to the Perform Maintenance page and select the Insight Remote Support option. 2. Click Unregister. The following message appears: This server is not registered. Unregistering from Insight Remote Support central connect Procedure 1. Log in to the Insight RS Console. 2.

  • Page 55: License Management

    License Management Use the License Management feature to activate the iLO Advanced License Pack and the HPE SmartCache License Pack. 1. Navigate to the Perform Maintenance window and click the License Management icon. 2. On the License Management page, you will see a list of licenses appropriate for your server. 3.

  • Page 56: Reinstalling Intelligent Provisioning

    Procedure 1. In the Perform Maintenance window, click Erase. The Erase Utility window appears. 2. After making the appropriate selections, click Erase. A Confirm Erase window appears, prompting you to click OK to initiate the Erase procedure, or click Cancel to cancel the Erase. Reinstalling Intelligent Provisioning You can reinstall Intelligent Provisioning instead of using the Firmware Update Utility to ensure you have the latest version.

  • Page 57: Advanced Topics

    Advanced topics Using the HPE USB Key Utility The HPE USB Key Utility is a Windows application that copies Intelligent Provisioning or HPE SPP contents, and other CD or DVD images to a USB flash drive. After copying data to the USB flash drive, you can run Intelligent Provisioning or SPP from the USB flash drive instead of from a CD or DVD.
  • Page 58 f. Click Next on the warning message screen. The USB flash drive is formatted, and the source contents are copied to the USB flash drive. g. Click Finish to display the README.TXT file. Advanced topics...

  • Page 59: Troubleshooting

    Troubleshooting Troubleshooting overview This section describes common installation and operational issues in Intelligent Provisioning, and provides directions for corrective action, where possible. General issues • When a profile containing OS settings is deployed on a server which does not have disks connected, the OS settings are applied and the installation is interrupted without displaying a There are no physical disks attached error message to indicate a problem has occurred.

  • Page 60: Windows-Specific Issues

    SNMP cannot be installed on HP-branded Windows Server 2008 Combo media using Intelligent Provisioning. SNMP can be installed on HP-branded Windows Server 2008 R2 Combo media, which is supported. Suggested action: Upgrade to Windows Server 2008 R2 or install the operating system manually without Intelligent Provisioning.

  • Page 61: Vmware-Specific Issues

    See Reinstalling Intelligent Provisioning for the steps to download Intelligent Provisioning recovery media and reinstall. For more information, see HP Intelligent Provisioning - Upcoming Changes to the HPE Website and Firmware Access May Affect Access to the Firmware Updates From Inside the Intelligent Provisioning F10 Console: http://h20566.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c04947495...

  • Page 62: Websites

    Websites General websites Hewlett Packard Enterprise Information Library www.hpe.com/info/EIL Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix www.hpe.com/storage/spock Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Intelligent Provisioning websites Intelligent Provisioning www.hpe.com/servers/intelligentprovisioning HPE iLO 4 www.hpe.com/info/ilo HPE Active Health System...

  • Page 63: Support And Other Resources

    Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: http://www.hpe.com/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.com/support/hpesc Information to collect •...

  • Page 64: Customer Self Repair

    IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.

  • Page 65: Regulatory Information

    Additional warranty information HPE ProLiant and x86 Servers and Options www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise Servers www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products www.hpe.com/support/Storage-Warranties HPE Networking Products www.hpe.com/support/Networking-Warranties Regulatory information To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center: www.hpe.com/support/Safety-Compliance-EnterpriseProducts...

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