HP ProLiant Gen9 Troubleshooting Manual page 31

Action: Upgrade the controller to the latest firmware. If the problem persists, move the configured arrays back
to the original controller.
Controller State: The array controller contains more logical drives than are supported
in the current configuration...
...Any configuration command (e.g. logical drive creation, array expansion, etc.) or modification to the controller will
result in the loss of all existing data on the disabled volume(s).
Action: Identify the drives that contain the lost logical volumes. Move those drives to another controller where
the logical volumes can be recreated.
If a drive contains a valid logical volume that is in use and a lost logical volume, then do not move that drive
to another controller.
Controller State: The array controller contains one or more logical drives with a RAID
level that is not supported in the current configuration...
...Any configuration command (e.g. logical drive creation, array expansion, etc.) or modification to the controller will
result in the loss of all existing data on the disabled volume(s).
Action: Do one of the following:
•
If this message is observed after moving a configured array of drives from another controller, then
upgrade the firmware on this controller. Also, check if the cache module is installed. Install the cache
module if not present. If this doesn't solve the problem, power down the server and move the drives back
to the original controller.
•
If this message is observed without any drive movement, check if the cache module has failed and
replace it if required. If the problem persists, contact HP support
399).
Controller State: The array controller contains redundant connections to one or more
physical drives that are not supported in the current configuration...
...Please remove the redundant connection(s) or, if your controller supports it, install the appropriate license key to
enable the dual domain feature.
Action: Take the appropriate action as stated in the message.
Controller State: The array controller is connected to an expander card or an external
enclosure...
...and is operating without a memory board. If there are physical drives attached to the expander card or external
enclosure, and those drives contain any logical drives, then making any configuration change will lead to potential
data loss on those logical drives.
Action: Install a cache memory module.
Controller State: The array controller is operating without a memory board...
...and contains one or more logical drives with a RAID level that is not supported in the current configuration. Any
configuration command (e.g. logical drive creation, array expansion, etc.) or modification to the controller will result
in the loss of all existing data on the disabled volume(s).
Action: Install a cache memory module.
("HP contact information" on page
HP ProLiant server errors 31