Keyboard Led Does Not Display Correctly; Inactive Irc; Irc Failed To Connect To Server Error Message; Troubleshooting Ssh Issues - HP ProLiant Gen9 Troubleshooting Manual

session waits and eventually times out. If you require access to the IRC, attempt to access the IRC and
time-out, then use the Acquire feature to take control of the IRC.

Keyboard LED does not display correctly

Solution: The client keyboard LED does not reflect the true state of the various keyboard lock keys. However,
the Caps Lock, Num Lock and Scroll Lock keys are fully functional when using the Key Up/Down keyboard
option in IRC.

Inactive IRC

The iLO IRC might become inactive or disconnected during periods of high activity. The issue is indicated by
an inactive IRC. IRC activity slows before becoming inactive. Symptoms of an affected IRC include:
•
The IRC display does not update.
•
Keyboard and mouse activity are not recorded.
•
Shared Remote Console requests do not register.
Although you can replay a captured file on an inactive IRC, the active state of the IRC is not restored.
This issue might occur when multiple users are logged in to iLO, a Virtual Media session is connected and is
performing a continuous copy operation, or an IRC session is open. The Virtual Media continuous copy
operation takes priority, and, consequently, the IRC loses synchronization. Eventually, the Virtual Media
connection resets multiple times and causes the operating system USB media drive to lose synchronization
with the Virtual Media client.
Solution: Reconnect to the IRC and the Virtual Media. If possible, reduce the number of simultaneous user
sessions to iLO. If necessary, reset iLO. (You do not have to reset the server.)

IRC failed to connect to server error message

iLO might issue the message Failed to connect to server when attempting to establish an IRC session.
The iLO IRC client waits a specified amount of time for an IRC connection to be established with iLO. If the
client server does not receive a response in this amount of time, it issues an error message.
Possible causes for this message include:
•
The network response is delayed.
•
A shared remote console session is requested, but the remote console session leader delays sending an
acceptance or denial message.
Solution: Retry the IRC connection. If possible, correct the network delay and retry the IRC connection. If the
request was for a shared remote console session, attempt to contact the session leader and retry the request.
If the remote console Acquire function is enabled, use the Acquire button rather than requesting a shared
remote console session.

Troubleshooting SSH issues

The following sections discuss troubleshooting SSH issues.
HP iLO errors 252