Related Error Code; Data To Be Encrypted/Decoded (Reference) - Canon imageRUNNER ADVANCE C5045 Series Service Manual

2
4. Disable the feature
To set "OFF" for the TPM setting, execute [Initialize All Data / Settings].

Related Error Code

Error
Error description, Assumed cause, remedy
Code
E746 Error in encryption
Error in hardware
0031
Assumed cause TPM PCB is not installed, TPM PCB is from the other machine, TPM
chip is faulty.
Install the TPM PCB for this model, replace with a new TPM PCB
Remedy
0032 An error occurred that cannot recover the system.
Assumed cause Location of security information in HDD / SRAM is unknown.
Remedy Execute "Initialize All Data / Setting"
0033 System recovery is available despite an error.
Assumed cause Key mismatch
Remedy Execute restore of TPM key
0034 Automatic system recovery is available despite an error.
Assumed cause Key mismatch occurred, however, recovery is available by rebooting.
Turn OFF and then ON the power.
Remedy
2

Data to be encrypted/decoded (reference)

Type
Password/
encryption
number
F-2-31 F-2-31
Encryption key MIB
Certificate /
private (secret)
key
T-2-11 T-2-11
Others
Application/
Security information
feature
Password for BOX
BOX
Password for encryption of BOX backup
Password of SMB server for BOX backup
Password for FAX Box
Password for backup of Advanced Box
Super BOX
Password of SMB server for backup of Advanced
Box
Password for File destination in Address Book
Send
Password of LDAP server
Password of POP3 server
Password for PDF with time stamp
Password of Adobe ES Rights Management
server
Password for address (destination) registration
Password for Service Mode
UI
Network Password for IPP authentication
Password for FTP authentication
User name and password of Proxy authentication
client
Login password of NetWare print server
Policy common key for IPSec
User name and password for PEAP / TTLS
authentication
Password for login to AeAgent UI
Others
Login user information of device
Password for FAX reception
Department management data (including
administrator password)
Authentication key and encryption key for SNMPv3 SRAM
Bluetooth Path key for Bluetooth security mode
SSL, AMS Device key pair (SS, AMS)
Signature SEND User key pair
Key bundle information (password)
User preference
data
2-17
Saving
destination
HDD
SRAM
SRAM
HDD
SRAM
SRAM
HDD
SRAM
SRAM
SRAM
SRAM
SRAM
SRAM
SRAM
SRAM
SRAM
SRAM
SRAM
SRAM
SRAM
HDD
SRAM
SRAM
SRAM
HDD
HDD
HDD
T-2-12 T-2-12
2-17