NEC Univerge SV8100 Features And Specifications Manual page 1617

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UNIVERGE SV8100

When using the Chat feature in the UC Desktop Applications, the maximum number of

characters in a chat message is 256.

The integration between the desktop application and the CD-CP00-US does not support

CAP keys 1000-9999. Only 0001-0999 can be supported. CAP keys above 1000 can be

used elsewhere in the system, but not for CTI controlled extensions which include Desktop

To reset the Telephony Settings (i.e., Service Codes) to default, you must delete the

c:\Documents and Settings\All Users\Application Data\Cygnus Application Suite\PC

Phone\TapiConfig.xml file and it recreates with defaults on the next launch of the

application.

Using an ADA-L for recording in Deskset mode for the Desktop applications: DIPS 1 and 6

on the ADA-L should be on with all others off.

With UC Desktop Applications 1.0, 2.0 and 3.5, Intercom calls parked in the Desktop

Application do not show up. Parked trunk calls will show as held calls if the trunk key is

programmed on the phone. If the trunk is not programmed on the phone, parked trunk calls

will be removed from Desktop.

With UC Desktop Applications Version 3.6.0.0, Parked calls can be monitored in the Active

Call list and will show up as a blue Parked Call similar to the IPK II PC Attendant.

TAPI does not monitor all the system park orbits. Therefore, TAPI errors can occur in the

application if the Desktop user attempts to park a call in an orbit that is already occupied by

a call manually parked in that orbit by another user.

With UC Desktop Applications Version 3.7.0.0 or higher, Desktop users can park calls in

the next available park orbit by choosing orbit 0 from the application when Program

20-11-27 is set to 1 (on).

Any station using UC Desktop Applications, in softphone or deskset mode, must have an

ICM key programmed in 15-07 (

BLF indication for another station is solid green or flashing green if the BLF is for the station

the application is running. There is no difference between busy or ringing for a BLF of

another station.

If DND and CFA are set for another station, its BLF shows red.

In the 1st-Party solution, BLF/DSS to be monitored in the UC Desktop Application must be

programmed on a physical key on the phone or DSS console attached to the phone. DSS/

BLF buttons that are programmed on buttons that do not physically exist on the phone or on

a DSS console that is not physically present do not show up in the UC Desktop Application.

Without Shared Services, ringing trunk calls show green. With the Shared Services

solution, ringing trunks calls show red.

Application Sharing uses Microsoft Net Meeting. When application sharing is used, the

Forward Control and Window Bar options are not available.

SV8100 UC Desktop Suite Applications