Voice Response System (Vrs) Embedded Vrs - NEC Univerge SV8100 Features And Specifications Manual

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UNIVERGE SV8100

Voice Response System (VRS) Embedded VRS

Enhancements

This feature added with Version 4000 (4.01 or higher).

With Version 8000 or higher software, two ports of Embedded VRS are supported. The Version

8000 Enhancement License (0037) is required for this feature.

Embedded VRS provides one channel of VRS without having the PZ-VM21 (VMDB) and CompactFlash

installed on the CPU, therefore allowing the voice prompt to be saved on flash memory on the CPU

(Embedded VRS). This feature is disabled when the InMail CompactFlash is installed.

The following applies to the Embedded VRS Feature:

Number of VRS channels: 1 (2 are supported with Version 8000 software and the Version 8000

Enhancement License (0037))

Number of VRS Prompts: 4

Maximum of eight minutes recording time, including stored VRS and outside caller messages.

Maximum number of outside caller messages that can be stored: 10

Available in US English, Mexican Spanish and Canadian French only.

When an outside caller leaves a message, the operators extension will show VOICE MESSAGE and the

number of messages in the lower left of the LCD display. The message waiting LED does not light for

these messages.

Two embedded VRS channels are supported with SV8100 Version 8000 or higher

software and the Version 8000 Enhancement License (0037).

A single embedded VRS channel is supported with Version 7000 or lower software, or if

the Version 8000 Enhancement License is not applied.

Up to four ACD Delay Announcements are supported.

ACD queue depth announcements are not supported when using Embedded VRS for ACD

delay Announcement. If enabled, the first ACD Delay Announcement repeats continuously.

Voice Response System (VRS) Embedded VRS