NEC Univerge SV8100 Features And Specifications Manual page 1605

UNIVERGE SV8100
Outlook Add-In – allows the user to dial out, end call, conference, transfer and perform screen
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pops through the Contacts folder within Microsoft Outlook. With UC Desktop Applications Version
6.1.4.0 or higher, a separate installation of the Outlook Add-In is included to provide Outlook
functionality with the Web Client. This eliminates the need for a client license as the new Outlook
Add-In can be configured to point to Shared Services for call control.
With UC Desktop Applications Version 3.5.0.0 or higher, the Outlook integration is enhanced to
include the ability to associate a Presence State with an Outlook Calendar Appointment, and to
add telephone numbers from an Outlook Contact to the Desktop Speed Dial list.
 Part number 670939 – LK-DT Upgrade 3.0-LIC license (license code 5309 in Program 10-50-01) and SV8100
system software Version 3100 is required for Presence Setting from Outlook Calendar.
Salesforce.com adaptor – with UC Desktop Applications Version 3.5.0.0 or higher, the
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Salesforce.com provides access to the following operations through the Salesforce.com interface:
Call contact phone number
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Dial phone number directly
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Answer incoming call
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End active call
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Hold active call
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Retrieve a Held call
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Transfer active call
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Additionally, with an Enterprise or Unlimited account, the Salesforce integration module also
provides the following feature:
Pop contact on incoming call that matches phone number.
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With UC Desktop Suite Version 5.0.0.0 or higher and Salesforce Adapter Version 4 or higher,
Salesforce.com screen pops are also supported with the Professional edition.
The Salesforce.com integration module requires a Salesforce.com Professional, Enterprise, or
Unlimited Edition account. The integration module is compatible with the following browsers:
Internet Explorer
 Part number 670940 – LK-DT CRM Integration-LIC license (license code 5310 in Program 10-50-01) and
SV8100 system software Version 3100 are required for Salesforce.com integration.
Telephony Service Provider (TSP) – with UC Desktop Applications Version 3.5.0.0 or higher, the

1st Party TSP installed with Desktop supports additional functionality such as transfer, conference,
hold and unhold.
 Part number 670940 – LK-DT CRM Integration-LIC license (license code 5310 in Program 10-50-01) and
SV8100 system software Version 3100 are required for Time Matters integration.
Video Test Tool – Helps verify that the SP310 can communicate with and utilize the video camera
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connected to the PC.
SV8100 UC Desktop Suite Applications
® ®
9, Firefox 15 and Google Chrome
™
browser Version 21.
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