NEC Univerge SV8100 Features And Specifications Manual page 1610

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Each UC Web Client requires a UC Desktop Web Client license.

With UC Desktop Suite Version 6.5.0.0 on the InServer Blade with Shared Services, the Web Client is

supported on the iPad.

Desktop Shared Services

The SV8100 Desktop application includes the option to install Desktop Shared Services that are

available for use by all Desktop application users. This is required for the following features:

SystemWide BLF/DSS

Central Directory

Phone Message

Quick Message

With UC Desktop Application Version 4.0 or higher, the InServer in-skin blade for the SV8100 is

introduced. It is designed to be an application server for several of the external applications available for

the SV8100 product line. Initially, the InServer will come pre-installed with Windows Embedded Standard

OS and will support the setup and deployment of the NEC Desktop Suite and InACD MIS. NEC Desktop

Shared Services and InACD MIS run on the InServer blade. With the InServer blade, installation is

made easier by allowing the technician to direct users to a URL where software files with preconfigured

settings that automatically populate the configuration fields within the desktop can be downloaded. For

more information on the InServer blade, refer to the UNIVERGE SV8100 InServer Configuration Guide.

The Desktop Shared Services manage shared resources and provide communication facilities between

user endpoints. The functionality implemented by the third-party services includes the following:

Access to Operator or Receptionist Type Functions – An operator or receptionist type user can

easily manage their call handling tasks without having to switch attention between the telephone

and the PC. One or two clicks of the mouse is all it takes for the operator or receptionist to transfer

a call or put a caller into a users voice mailbox. A company directory, recording ability, and

PC-to-PC messaging, and Presence indication provide additional features to further enhance the

operation. The Desktop Client with Shared Services can monitor all line keys and control the

actions of the operator's phone, including placing calls. The application on the PC communicates

with the SV8100 system through a TCP port on the telephone system. The Desktop Application

with Shared Services also includes a supporting application called Quick Message. By installing

the Quick Message client on individual PCs, the operator can quickly send short messages to other

employees, who can respond with a single keystroke. The PC to be used requires Windows XP

SP2, Windows Vista or Windows 7 and an interface to the SV8100 system through the ethernet

link to monitor and control telephone activity.

UNIVERGE SV8100

SV8100 UC Desktop Suite Applications