NEC Univerge SV8100 Features And Specifications Manual page 2022

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Table of Contents

Known Limitations of the Solution

Outbound and internal calls are recorded even if the

called party does not answer the call. Such recordings

include the DTMF tones as well as the phone ringing

If an extension number is the same as a trunk line

number, then calls to and from this extension show as an

Outbound and Inbound call respectively.

When a party drops and rejoins a conference, the new

call will show as a separate call.

Answering multiple calls within intervals of 5 seconds

causes the calls to display with incorrect caller ID.

Participant's details are missing in the conference.

When a call is being transferred multiple times be-tween

VOIP and Digital extension, the recording will show

Duplicate calls for the last-1 VoIP extension.

Table 2-147 Known Limitations (Continued)

Item Description

For example, if a call is established between STA131 and

503 429 8643 – even if the outbound party does not answer

the call, the recording will begin and show in the

application. If the user plays the recorded audio, he\she will

be able to hear the DTMF and the phone ring tones.

For example, if a you have a trunk number 101 and an

extension number 101 then the call details are shown as:

For example, if conference calls are established between

three parties – STA 130, STA 131 and STA 132. If STA 130

drops from the conference, and reconnects back in to the

same conference again, then technically this is identified as

a new conference call.

For example, if a In call is landed on 101, later 101

consulted with 102 and initiated 3-party conference then

the call details are shown as:

For example, if a In call is landed on VoIP extension

number 130, consulted and transferred through multiple

extension (102, 106, 103 & 131). Assume last-1 VoIP

extension is 131, then the call details are shown as:

UNIVERGE SV8100

Voice Call Recording