One-Touch Calling - NEC Univerge SV8100 Features And Specifications Manual

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UNIVERGE SV8100

One-Touch Calling gives a multiline terminal user one-button access to extensions, trunks, speed dial

bins and selected system features. This saves users time when accessing co-workers, clients and

features they use most often. Instead of dialing a series of codes, the user need only press the

One-Touch key. An extension user can have One-Touch keys programmed for:

Direct Station Selection – one-button access to extensions

Station Speed Dial – one-button access to stored numbers (up to 24 digits long)

Speed Dial – System/Group/Station – one-button access to stored speed dialing numbers

Trunk Calling – one-button access to trunks or trunk groups

Service Codes – one-button access to specific Service Codes

An extension user can chain dial with One-Touch Keys. For example, a user can store the number for a

company Automated Attendant in key 1 and employee extension numbers in keys 2~5. The user

presses key 1 to call the company, then one of keys 2~5 to ring the employee to which they want to

An extension user or system administrator can optionally store a Flash command under a One-Touch

key. This is helpful for One-Touch Keys used as Station Speed Dial bins. The stored Flash may be

helpful to access features of the connected Telco, PBX or Centrex.

One-Touch keys provide a Busy Lamp Field (BLF).

When a multiline terminal user is on a call, they can transfer to another station by pressing

a DSS key for that station. It is not necessary to press Transfer to transfer to another

station using a DSS key.

When a multiline terminal user is on a call, they must press transfer to transfer a call off site with a DSS

When a multiline terminal user is on a call, they must press transfer to transfer a call to a destination that

is not a station (ACD/Voice Mail/Department group pilot, etc.).

Pauses can be entered in the dial string of a DSS/One Touch button. The pause is entered

as P in the dial string and causes the system to wait three seconds before sending the rest

of the digits that follow the P (pause). Multiple pauses can be entered.

One-Touch Calling