Contacting Overland Technical Support - Overland Storage NEO 200S User Manual

NEO 200s/400s User Guide
• Does not require special device drivers.
• Is available for most major platforms.
• Scans the host interface and will find and display for selection all IBM LTO devices.
The tool will not display non-IBM devices.
The ITDT v4.1 is available as a command line utility and a graphical user interface (GUI)
version.
• To use it as a command line utility, invoke it by entering the executable from the
directory where the tool is located. The Help feature gives a brief explanation of each
function and shows the required syntax.
• To use it as a GUI version for Microsoft Windows, click the ITDT icon in the ITDT
group to launch the tool. Only Microsoft Windows XP and Microsoft Windows Server
2003 (IX86, 32-bit) are supported.
NOTE: ITDT v4.1 or higher is required for Ultrium 5 tape drives. Before using ITDT, verify that your
To download the ITDT tool and instructions for using the tool, visit:
http://docs.overlandstorage.com/neo

Contacting Overland Technical Support

IMPORTANT: The NEO 200s and 400s tape libraries are customer-installed units. The
customer is responsible for the setup and maintenance of the tape library. The customer will
be charged for service if a service contract is not in place.
If you need to contact Overland Technical Support, refer to that section in the
10400367-001 04/2012
library host operating system is at the latest released level. This will ensure optimum
read/write operations for diagnostics.
©2012 Overland Storage, Inc.
Contacting Overland Technical Support
"Preface."
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