Overland Storage NEO 200S User Manual page 146

NEO 200s/400s User Guide
Flag Number Flag Name
04 Library Hardware D
06 Library Interface
08 Library Maintenance W
12 Library Stray Tape
13 Library Pick Retry
14 Library Place Retry
15 Drive Load Retry
16 Library Door
17 Library Mail Slot
18 Library Magazine
19 Library Security
10400367-001 04/2012
*
Type Description
C The library mechanism has
a hardware fault that is not
mechanism related, or
requires power cycle to
recover.
C The library has identified an
interface fault.
Library preventative
maintenance required.
C A cartridge has been left in
the drive inside the library
by a previous hardware
fault.
W There is a potential problem
with the cartridge loader
picking a cartridge from a
drive or slot.
W There is a potential problem
with the cartridge loader
placing a cartridge into a
slot.
W There is a potential problem
with the cartridge loader or
drive when placing a
cartridge into a drive.
W The operation has failed
because the library door is
open.
C Mechanical problem with
the Mail Slot.
C Library magazine not
present.
W Library security has been
compromised.
©2012 Overland Storage, Inc.
Library Supported TapeAlert Flags
Action Required
1. Cycle the power supply and try again.
2. If the problem persists, contact Overland
Technical Support.
1. Check all cables and cable connections.
2. Restart the operation.
3. If the problem persists, contact Overland
Technical Support.
Preventative maintenance of the library is
required. Consult the library user's manual for
device-specific preventative maintenance
tasks.
1. Try unloading the cartridge from the drive
using the Operator Panel or Web User
Interface.
• If the cartridge unloads, move the
cartridge from the drive to the Mail Slot.
Remove the cartridge and inspect for
damage. If not damaged, return the
cartridge to the library. Run Library
Verify before resuming normal library
operations.
• If the cartridge did not unload from the
drive, cycle the power supply and try
again.
2. If the problem persists, contact Overland
Technical Support.
No action is required. This flag is cleared
when the next move command is received.
Clear any obstructions from the library door.
Close the library door. This flag is cleared
when the door is closed.
There is a mechanical problem with the library
Mail Slot.
The library cannot operate without the
magazine.
1. Insert the magazine into the library.
2. Restart the operation.
The door was opened then closed during an
operation.
C-2