Chapter 9 - Service Procedures; Removing Cartridges From Magazine Slots; Releasing The Magazines Manually - Overland Storage NEO 200S User Manual

Chapter 9
These tasks help you handle simple service issues that may arise.
Topics in Service Procedures:
•

Removing Cartridges from Magazine Slots

•

Releasing the Magazines Manually

•
TotalStorage Tape Diagnostic Tool (ITDT)
• Contacting Overland Technical Support
Removing Cartridges from Magazine Slots
In the event of a mechanical problem with the library or if circumstances require you to
remove tape cartridges and the Operator Control Panel or the Web User Interface is still
operational, do the following:
1. Move the tapes from the drives to the magazines using the Move Media command.
See
NOTE: Contact Overland Technical Support if a cartridge will not eject from the drive.
2. Use the normal magazine removal process to release the magazine and remove it
from the library.
• To use the Operator Control Panel, see
• To use the Web User Interface, see
If neither one of these processes works, see
Releasing the Magazines Manually
If the directions in
the tapes, do the following:
1. Unplug the power cord from the library.
10400367-001 04/2012
"Manage Library: Move Media" on page
page 5-17.
"Removing Cartridges from Magazine Slots"
©2012 Overland Storage, Inc.
Service Procedures
5-17.
"Control: Magazine" on page
"Manage Library: Release Magazine" on
"Releasing the Magazines Manually."
do not allow you to remove
5-7.
9-1