Overland Storage NEO 200S User Manual page 126

NEO 200s/400s User Guide
Error Code Description
E0 Incompatible magazine detected
E2 New hardware found. Library firmware
upgrade required.
EB Power supply health check failed due
to a power supply failure.
F0 Drive over-temperature condition.
The subcode indicates which drive is
affected. For example, subcode "02"
indicates Drive 2.
F1 Drive Communication Error: Library
controller has lost communication to
drive.
The subcode indicates which drive is
affected. For example, subcode "02"
indicates Drive 2.
F2 Drive Sled not present.
The subcode indicates which drive is
affected. For example, subcode "02"
indicates Drive 2.
F3 Drive Hardware Error
The subcode indicates the type of error
and which drive is affected.
For example, "F3 xy" where x (single
character display) refers to the
hardware drive error code and y refers
to the drive position in the library.
x values:
• 4 – firmware or hardware error
• 5 – hardware error
• 6 – hardware or media error
• A – recoverable hardware error
F4 Drive Load Timeout (while loading a
tape)
The subcode indicates which drive is
affected. For example, subcode "02"
indicates Drive 2.
F5 Drive Unload Timeout (while unloading
a tape).
The subcode indicates which drive is
affected. For example, subcode "02"
indicates Drive 2.
10400367-001 04/2012
User Action
1. Remove magazine from library.
2. Reinsert the magazine in the library.
3. If error recurs, contact Overland Technical Support.
Upgrade library firmware to the latest version.
Refer to "Isolating a Power Supply Problem" on page
1. Check the ambient temperature conditions, and check all
fans.
2. Refer to Isolating Drive Sled Problems.
Refer to "Isolating Drive Sled Problems" on page
©2012 Overland Storage, Inc.
Error Codes
7-7.
7-9.
8-5