Error Codes - Overland Storage NEO 200S User Manual

NEO 200s/400s User Guide
2. If possible, cycle library power and retry operation.
• If the error reoccurs, refer to Error Codes for information on resolving the error.
• If the error does not reoccur, run Library Verify before continuing with normal
NOTE: Complete these steps before completing the User Action listed in Error Codes.

Error Codes

Errors described in this section are hard errors. If such an error occurs the library stops all
operations and the Error LED starts blinking. An appropriate message will be posted on the
Operator Control Panel and the Web User Interface. These errors are also reported via
email notification, if enabled. To enable email notifications, refer to
Email Notification" on page
Error Code Description
80 Bar code reader error, cannot initialize
BCR
81 Bar code reader error, no response
from BCR
82 EEPROM (Electrically Erasable
Programmable Read-Only Memory)
error, no response from EEPROM
(located on accessor controller)
83 Accessor controller generic problem
84 Setting of gripper motor parameters
failed
85 Setting of slider motor parameters
failed
86 Setting of elevator motor parameters
failed
87 Setting of rotation motor parameters
failed
88 Setting of sled motor parameters failed
89 Gripper blocked
8A Slider blocked
8B Elevator blocked
8C Rotation blocked
8D Sled blocked
10400367-001 04/2012
library operation.
5-24.
©2012 Overland Storage, Inc.
User Action
Error Code 80 01 may be posted if the library has a BCR (Bar Code
Reader) that requires a minimum level of library firmware. Update
the library firmware to 9.00 or higher. If the problem still exists,
refer to "Isolating a Library Controller Card vs. Accessor Enclosure
Problem" on page 7-10. Possible Replacement CRUs:
• Primary: Library Chassis
• Secondary: Library Controller Card
1. If this is the first time the library has been powered ON or if it
has been moved to a new location, ensure that the shipping
lock has been removed. The lock is located on the top of the
library (see Removing and Storing the Shipping Lock).
2. Refer to"Isolating a Library Controller Card vs. Accessor
Enclosure Problem" on page
CRUs:
• Primary: Library Chassis
• Secondary: Library Controller Card
Error Codes
"Configure Library:
7-10. Possible Replacement
8-2