Overland Storage NEO 200S User Manual page 125

NEO 200s/400s User Guide
Error Code Description
B3 Accessor controller urgent stop due to
a released magazine
B4 Cartridge did not transport completely
B5 Accessor controller does not respond
on command
C0 Network initialization failed
C1 Telnet Interface initialization failed
C2 Web server initialization failed
C6 Ping command did not reach target
C7 Cannot Upgrade from USB
C8 Cannot Upgrade from FTP
C9 Cannot Upgrade Robotic from Flash
D0 ROM error. ROM checksum incorrect.
D1 RAM error. Power on Self Test (POST)
has failed.
D2 NVRAM (Non-Volatile Random Access
Memory) error. Read/Write operation
to NVRAM has failed.
D3 CTC (Channel to Channel) error. Timer
unit has failed during POST.
D4 UART (Universal Asynchronous
Receiver Transmitter) error. Frame
overrun or Parity error on serial
interface.
D5 Display error. Communication to
display failed.
D6 Memory error. Stack and heap
overflow.
D7 Fatal system error.*
D8 Data base error.**
D9 No SCSI IC detected.
DA While running the Library Verify Test,
the bar code reader read different bar
code data for the same customer-
supplied scratch cartridge label.
DB Warning Event!
2
DC I C Bus Failure
DD Warning Event!
DE Warning Event!
DF Warning Event!
10400367-001 04/2012
User Action
1. Verify that the left and right magazines are completely
inserted, then retry operation.
2. Refer to"Isolating a Library Controller Card vs. Accessor
Enclosure Problem" on page
CRUs:
• Primary: Library Chassis
• Secondary: Library Controller Card
1. Refer to "Isolating Web User Interface Problems" on
page 7-11.
2. If the error recurs, contact Overland Technical Support.
Not supported.
1. Retry the firmware upgrade.
2. If the error recurs, contact Overland Technical Support.
Refer to"Isolating a Library Controller Card vs. Accessor Enclosure
Problem" on page 7-10. Possible Replacement CRUs:
• Primary: Library Controller Card
• Secondary: Library Chassis
– Fatal System error can occur due to an over-temperature
*D7
condition. Ensure the environment meets the Environmental
Specifications (refer to
**If you receive a D8 error while restoring your library
configuration from the OCP or Web UI, verify that your file
extension is ".dbb". If the extension is correct, your file may have
been corrupted during the save. Reconfigure, then save your
library configuration.
NOTE: Configuration files saved with one version of library
firmware may not be compatible with other versions of
firmware. It is recommended to save a configuration file
each time the library firmware is upgraded. Restore the
library using a configuration file that was saved with the
same version of firmware currently installed in the library.
1. Check the bar code label on the scratch cartridge and run the
Library Verify test again.
2. If the error recurs, contact Overland Technical Support.
See "Warning Events" on page
1. Retry the operation.
2. After several occurrences, contact Overland Technical
Support.
See "Warning Events" on page
©2012 Overland Storage, Inc.
7-10. Possible Replacement
"Choosing a Location" on page
8-9.
8-9.
Error Codes
4-1).
8-4