4.1.2
Determining the error class
The Local Service Concept (LSC) allows you to identify defective server
components. Failure events are assigned to one of two error classes:
– Global Error events that need to be resolved by maintenance personnel
– Customer Self Service (CSS) error events that may be resolved by
operating personnel
Global Error and CSS LEDs indicate, if the defective component is a customer
replaceable unit or if maintenance personnel needs to be dispatched to replace
the part.
I
The indicators also light up in standby mode and after a server restart
due to a power failure.
4.1.2.1
Global Error indicator
Figure 4: Global Error indicator on front panel
Ê Check the Global Error indicator on the front or connector panel of the
server:
Indicator
Global error
indicator
TX300 S7 / RX350 S7
Status
Description
off
no critical event (non CSS component)
prefailure detected (non CSS component),
orange on
requires (precautionary) service
intervention
non CSS component failure or software /
orange
agent related error, requires service
flashing
intervention
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Basic hardware procedures
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