Fujitsu PRIMERGY TX300 S4 Operating Manual
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Fujitsu PRIMERGY TX300 S4 Operating Manual

Fujitsu PRIMERGY TX300 S4 Operating Manual

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PRIMERGY TX300 S4 Server
Operating manual
Edition December 2007

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Summary of Contents for Fujitsu PRIMERGY TX300 S4

  • Page 1 PRIMERGY TX300 S4 Server Operating manual Edition December 2007...

  • Page 2: Copyright And Trademarks

    Gesellschaft für Technik-Dokumentation mbH www.cognitas.de Copyright and Trademarks Copyright © 2007 Fujitsu Siemens Computers GmbH. All rights are reserved. Delivery subject to availability. The right to technical modification is reserved. All hardware and software names used are trade names and/or trademarks of their respective...

  • Page 3: Table Of Contents

    Contents Preface ......7 Concept and target groups for this manual .
  • Page 4 Contents Notes on connecting/disconnecting cables ..67 Starting up and operation ....69 Access to drives (floorstand model) .
  • Page 5 Contents 7.11 Error message on screen ....94 Hot-plug components ..... 95 Hot-plug power supply units .

  • Page 7: Preface

    Thanks to its highly developed hardware and software components, the PRIMERGY TX300 S4 server offers a high level of data security and availability. These components include hot-plug HDD modules and hot-plug power supply units, redundant system fans, and also the Server Management ServerView Suite, Prefailure Detection and Analysis (PDA) and Automatic Server Reconfig- uration and Restart (ASR&R).

  • Page 8: Documentation Overview

    Documentation overview Preface Documentation overview More information on your PRIMERGY TX300 S4 can be found in the following documents: – “Quick Start Hardware - PRIMERGY TX300 S4” leaflet (only included as a printed copy) – “Quick Start Software - Quick Installation Guide” leaflet (only included as a printed copy) –...

  • Page 9: Features

    For information on replacing these components, see chapter “Hot-plug compo- nents” on page 95 or the Options Guide for your PRIMERGY TX300 S4 on the ServerBooks DVD. CSS indicators on the control panel and on the back of the PRIMERGY server...
  • Page 10 (e.g. drive encryption using Windows Bitlocker Drive Encryption). The TPM is activated via the BIOS system (for more information, refer to the Fujitsu Siemens Computers BIOS manual). CAUTION! – When using the TPM, note the program descriptions provided by the third party manufacturers.
  • Page 11 Preface Features Hard disk drives The server is shipped with one of the following drive cages: – For up to six 3.5-inch SAS/SATA hard disk drives: Up to six SAS/SATA HDD modules can be used in the drive cage. Each HDD module can accommodate an SAS/SATA hard disk drive with a maximum height of 1 inch.
  • Page 12 Features Preface PCI SAS controller To run the four SAS/SATA hard disk drives, the server is shipped with one of the following two PCI SAS controllers: – PCI SAS controller with “Integrated Mirroring Enhanced” (IME) IME supports RAID level 0, 1 and 1E configuration of the internal hard disk drives.
  • Page 13 Preface Features Power supply In its basic configuration, the server has a fixed power supply unit. Optionally, one or two redundant hot-plug power supply units are available. If one power supply unit fails, the second power supply unit in the redundant configuration ensures operation can continue uninterrupted.
  • Page 14 ASR&R (Automatic Server Reconfiguration and Restart) restarts the system in case of an error and automatically “hides” the defective system components. The PDA (Prefailure Detection and Analysis) technology from Fujitsu Siemens Computers analyzes and monitors all components that are critical for system reliability.
  • Page 15 Preface Features iRMC S2 with integrated service LAN port The features of the iRMC S2 Advanced Video Redirection and Remote Storage are available as an option. The iRMC S2 (integrated Remote Management Controller) is a BMC with integrated service LAN port and expanded functionality that was previously only available with additional plug-in cards.
  • Page 16 Server management Server management is implemented using the ServerView software supplied combined with PDA (Prefailure Detection and Analysis) technology from Fujitsu Siemens Computers. PDA reports the threat of a system error or overload at an early stage, allowing preventive measures to be taken.
  • Page 17 With the iRMC (integrated Remote Management Controller) on the system board and the optional remote testing and diagnostic system ServerView Remote Management, the PRIMERGY TX300 S4 server can also be maintained and serviced remotely. This enables remote diagnosis for system analysis, remote configuration and remote restart should the operating system or hardware fail.
  • Page 18 ServerView Remote Management ServerView Remote Management is the remote management solution from Fujitsu Siemens Computers for PRIMERGY servers. ServerView Remote Management and the relevant hardware components integrated on the system board allow remote monitoring and maintenance as well as fast restoration of operation in the event of errors.

  • Page 19: Notational Conventions

    Preface Notational conventions Notational conventions The following notational conventions are used in this manual: Text in italics indicates commands or menu items. “Quotation marks” indicate names of chapters and terms that are being emphasized. Ê describes activities that must be performed in the order shown.

  • Page 20: Technical Data

    Technical data Preface Technical data Electrical data (hot-plug power supply unit) Rated voltage range 100 V - 240 V Frequency 50 Hz - 60 Hz Rated current with basic configuration 100 V - 240 V / 4.4 A - 1.5 A Max.
  • Page 21 Preface Technical data Compliance with regulations and standards Product safety and ergonomics International IEC 60950-1 Europe Safety EN 60950-1 Ergonomics ISO 9241-3 EN 2941-3 EK1-ITB 2003:2007 USA / Canada UL 60950-1 / CSA-C22.2 60950-1-03 Taiwan CNS 14336 China GB 4943 Electromagnetic compatibility International CISPRA 24...
  • Page 22 Technical data Preface Weight Approx. 25 - 40 kg (depending on configuration). Ventilation clearance At least 200 mm on the front and rear. Maintenance area for the floorstand model 1.2 m on the left side. Emergency access must be assured. Ambient conditions Environment class 3K2 EN 60721 / IEC 721 Part 3-3...

  • Page 23: Installation Steps, Overview

    Installation steps, overview This chapter contains an overview of the steps necessary to install your server. Links guide you to sections where you can find more detailed information on the individual steps: Ê First of all, it is essential that you familiarize yourself with the safety infor- mation in chapter “Important information”...
  • Page 24 Installation steps, overview Ê Configure the server and install the desired operating system and applica- tions. The following options are available: – Remote configuration and installation with ServerStart: The ServerStart disc 1 supplied allows you to conveniently configure the server and install the operating system. Details on how to operate ServerStart, as well as some additional infor- mation, can be found in the “PRIMERGY ServerView Suite - ServerStart”...

  • Page 25: Important Information

    Important information In this chapter you will find essential information regarding safety when working on your server. Safety instructions The following safety instructions are also provided in the manual “Safety notes and other important information”. This device meets the relevant safety regulations for IT equipment. If you have any questions about whether you can install the server in the intended environment, please contact your sales outlet or our customer service team.
  • Page 26 Safety instructions Important information Before starting up CAUTION! During installation and before operating the device, observe the instructions on environmental conditions for your device. If the device is brought in from a cold environment, condensation may form both inside and on the outside of the device. Wait until the device has acclimatized to room temperature and is absolutely dry before starting it up.
  • Page 27 Important information Safety instructions CAUTION! Ensure that the power sockets on the device and the grounded shock- proof sockets are freely accessible. The On/Off button or the main power switch (if present) does not isolate the device from the mains power supply. To disconnect it completely from the mains power supply, unplug all network power plugs from the grounded shockproof sockets.
  • Page 28 Safety instructions Important information CAUTION! Proper operation of the system (in accordance with IEC 60950-1/EN 60950-1) is only ensured if the casing is completely assembled and the rear covers for the installation slots have been fitted (electric shock, cooling, fire protection, interference suppression).
  • Page 29 Important information Safety instructions Batteries CAUTION! Incorrect replacement of batteries may lead to a risk of explosion. The batteries may only be replaced with identical batteries or with a type recommended by the manufacturer (see the technical manual for the system board).
  • Page 30 Safety instructions Important information Working with CDs/DVDs and CD/DVD drives When working with devices with CD/DVD drives, these instructions must be followed. CAUTION! Only use CDs/DVDs that are in perfect condition in your server's CD/DVD drive, in order to prevent data loss, equipment damage and injury.
  • Page 31 Important information Safety instructions Modules with Electrostatic-Sensitive Devices Modules with electrostatic-sensitive devices are identified by the following sticker: Figure 1: ESD label When you handle components fitted with ESDs, you must always observe the following points: Switch off the system and remove the power plugs from the power outlets before installing or removing components with ESDs.

  • Page 32: Ce Conformity

    CE conformity Important information Other important information: During cleaning, observe the instructions in section “Cleaning the server” on page Keep this operating manual and the other documentation (such as the technical manual, CD) close to the device. All documentation must be included if the equipment is passed on to a third party.

  • Page 33: Fcc Class A Compliance Statement

    Consult the dealer or an experienced radio/TV technician for help. Fujitsu Siemens Computers is not responsible for any radio or television inter- ference caused by unauthorized modifications of this equipment or the substi- tution or attachment of connecting cables and equipment other than those specified by Fujitsu Siemens Computers.

  • Page 34: Transporting The Server

    Transporting the server Important information WARNING: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Transporting the server CAUTION! Only transport the server in its original packaging or in packaging that protects it from impacts and jolts.

  • Page 35: Notes On Installing In The Rack

    Important information Notes on installing in the rack Notes on installing in the rack CAUTION! For safety reasons, at least two people are required to install the rack model because of its weight and size. Never lift the server into the rack using the handles on the front panel. When connecting and disconnecting cables, observe the relevant instructions in the “Important Information”...

  • Page 36: Environmental Protection

    Important information Environmental protection Environmentally-friendly product design and development This product has been designed in accordance with the Fujitsu Siemens Computers standard for “environmentally friendly product design and devel- opment”. This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account.
  • Page 37 Details regarding the return and recycling of devices and consumables within Europe can also be found in the “Returning used devices” manual, via your local Fujitsu Siemens Computers branch or from our recycling center in Paderborn: Fujitsu Siemens Computers Recycling Center D-33106 Paderborn Tel.

  • Page 39: Hardware Installation

    Hardware installation CAUTION! Follow the safety instructions in the chapter “Important information” on page Do not expose the server to extreme environmental conditions (see “Ambient conditions” on page 22). Protect the server from dust, humidity and heat. Make sure that the server is acclimatized for the time indicated in this table before putting it into operation.

  • Page 40: Unpacking The Server

    Ê Notify your supplier immediately should you discover that the items delivered do not correspond to the delivery note. Installing the floorstand model If you are not installing a PRIMERGY TX300 S4 floorstand model, skip this section and continue reading at section “Installing/removing the rack model”...
  • Page 41 Hardware installation Installing the floorstand model Figure 2: Fitting the HDD cover Ê Unlock the server (1) and remove the key (figure 2). Ê Push the drive cover (2) up as far as it will go until it locks in place (about 0.5 cm above the closed position).
  • Page 42 Installing the floorstand model Hardware installation Ê Install the server. CAUTION! – The device must be protected from direct sunlight. – Ensure that there is enough unobstructed area around the server for operating and servicing the device (see “Maintenance area for the floorstand model”...

  • Page 43: Installing/Removing The Rack Model

    Rack requirements The rack systems produced by Fujitsu Siemens Computers (PRIMECENTER Rack; DataCenter Rack and 19-Inch (Classic) rack) fully support the installation of PRIMERGY servers. Installation in most current rack systems from other manufacturers (3rd party racks) is also supported.
  • Page 44 Installing/removing the rack model Hardware installation The main features of the Fujitsu Siemens Computers GmbH rack systems are: PRIMECENTER Rack – Telescopic rails screwed to the front. The rails have a linear alignment feature to ensure that they can be adjusted to different rack depths.
  • Page 45 Hardware installation Installing/removing the rack model For rack systems from other manufacturers: 3rd party rack Certain general conditions must be met: – Installation dimensions (see the dimensions shown in figure 3 on page 46). Front of rack Rear of rack Rack depth (comparison PRIMECENTER Rack 940/1000/1100 mm) Rack width (comparison PRIMECENTER Rack 700 mm) Clearance for 19”...
  • Page 46 Installing/removing the rack model Hardware installation Figure 3: Mechanical requirements Operating manual TX300 S4...
  • Page 47 Hardware installation Installing/removing the rack model – The shape of the rack support uprights must ensure that the rails can be bolted to the front. – Telescopic rails screwed to the front. The rails have a linear alignment feature to ensure that they can be adjusted to different rack depths (710 - 785 mm).

  • Page 48: Installation In Primecenter/Datacenter Rack

    Installing/removing the rack model Hardware installation 4.3.1 Installation in PRIMECENTER/DataCenter Rack For installation in a PRIMECENTER/DataCenter Rack, the following parts are required: – Support bracket – One support system on the left and one on the right (mounted) – M5 centering fixtures (screws with integrated plugwashers) –...
  • Page 49 Hardware installation Installing/removing the rack model Two screw holes each front and rear 2 x M5 2 x M5 Figure 5: Fit the left telescopic rail in the PRIMECENTER/DataCenter Rack Ê Place the left support system (1) in the support bracket (a) with lug (b) in the middle square catch.
  • Page 50 Installing/removing the rack model Hardware installation Two retaining bolts rear 1 x M5 Figure 6: Fit the left telescopic rail in the PRIMECENTER/DataCenter Rack Ê Place the left support system (1) in the support bracket (a) with the two retaining bolts (b) in the two outer square catches. Ê...

  • Page 51: Installation In Classic Rack

    Hardware installation Installing/removing the rack model 4.3.2 Installation in Classic Rack A special conversion kit (S26361-F1331-L200 without cable arm or S26361- F1331-L300 with cable arm) is needed for fitting in the Classic (19 inch 42/23 HE) rack: – one support system on the left and one on the right (mounted) –...
  • Page 52 Installing/removing the rack model Hardware installation Figure 7: Mounting the telescopic rail in the Classic Rack Ê Secure the right and left adapters to the support uprights in the rack with two (M5) screws each. Note that the guide nubs on the telescopic rails must fit into the holes in the support uprights next to the spring nuts.
  • Page 53 Hardware installation Installing/removing the rack model Fitting the articulated cable guide (cable management) CAUTION! In contrast to the instructions in the Technical Manual for the 19” (Classic) Rack the articulated cable guide is only secured to the support upright - not to the server.
  • Page 54 Installing/removing the rack model Hardware installation Figure 9: Routing the cables on the articulated cable guide Ê Route the cables as shown in the figure and secure them to the articulated cable carrier with cable ties (1). CAUTION! To prevent the Fibre Channel fiber optic cables from being damaged, they are sheathed in a protective tube (see the next section ““Routing the fiber channel fiber optic cable”...
  • Page 55 Hardware installation Installing/removing the rack model Routing the fiber channel fiber optic cable The protective hose (length approx. 1 m) supplied with the mounting kit has a separable design. Figure 10: Fitting the protective hose Ê Separate the outer protective sheath (1) from the inner sheath. Ê...
  • Page 56 Installing/removing the rack model Hardware installation Figure 11: Routing the fiber optic cable with protective hose Ê Route the fibre channel optical waveguide cable on the articulated cable carrier as shown in the figure and secure them with cable ties (1). CAUTION! Make sure that the radii are designed in such a way that no damage can occur to the protected fiber optic cable with the articulated cable guide...

  • Page 57: Installation In 3Rd Party Racks

    Hardware installation Installing/removing the rack model 4.3.3 Installation in 3rd party racks The procedure for installing in 3rd party racks is basically as described in “Instal- lation in PRIMECENTER/DataCenter Rack” on page 48 (the support bracket and cable management are not installed). The following parts are required: –...

  • Page 58: Inserting The Server

    Installing/removing the rack model Hardware installation 4.3.4 Inserting the server CAUTION! At least two people are needed to position the server in the rack. PRIMERCENTER/DataCenter and 3rd party Rack Figure 12: Extending the telescopic rail Ê Pull the mounted support systems forwards as far as they will go until they engage.
  • Page 59 Hardware installation Installing/removing the rack model Figure 13: Inserting the server Ê Lift the server onto the left and right system support rods (1). CAUTION! Hold the server on both sides when lifting it onto the support system, not just by the handles on the front panel! Ê...
  • Page 60 Installing/removing the rack model Hardware installation Figure 14: Securing the server Ê Fasten the server using four knurled screws. Ê Route the cables once the server has been inserted, as described in the Technical Manual for the rack in question. To remove the server, follow this procedure in reverse.
  • Page 61 Hardware installation Installing/removing the rack model Classic Rack Figure 15: Extending the telescopic rail Ê Pull the mounted support systems forwards as far as they will go until they engage. The telescopic rails must not be able to move backwards any more. Operating manual TX300 S4...
  • Page 62 Installing/removing the rack model Hardware installation Figure 16: Installing the server (Classic Rack) Ê Lift the server onto the left and right system support rods (1). CAUTION! Hold the server on both sides when lifting it onto the support system, not just by the handles on the front panel! Ê...
  • Page 63 Hardware installation Installing/removing the rack model The following steps can be carried out by one person only. Figure 17: Telescope rail with safety spring Ê Press in the safety springs (1) on both telescope rails. Figure 18: Securing the server Ê...

  • Page 64: Connecting Devices To The Server

    Connecting devices to the server Hardware installation Connecting devices to the server The ports for external devices are on the rear of the server. The additional ports available on your server depend on the expansion cards installed. The standard ports (figure 19) are marked with symbols, and some are colour- coded.
  • Page 65 Hardware installation Connecting devices to the server The corresponding indicators are explained in section “Rear of server” on page Some of the devices connected require special software (e.g. drivers) (see documentation for the connected device). Ê Connect the devices. You can find an additional USB port on the front of the server (see figure 23 on page 71).

  • Page 66: Connecting The Server To The Mains

    Connecting the server to the mains Hardware installation Connecting the server to the mains In its basic configuration level the server has a hot-plug power supply unit. A second hot-plug power supply unit can be added to achieve redundant power supply.

  • Page 67: Tx300 S4

    Hardware installation Notes on connecting/disconnecting cables Notes on connecting/disconnecting cables CAUTION! Always read the documentation supplied with the device you wish to connect. Never connect, or disconnect cables during a thunderstorm. Never pull on a cable when disconnecting it. Always take hold of the cable by the plug.

  • Page 69: Starting Up And Operation

    Starting up and operation CAUTION! Follow the safety instructions in chapter “Important information” on page Access to drives (floorstand model) Enabling access to the accessible drives Figure 21: Access to the accessible drives Ê Unlock the server (1). Ê Slide the drive cover downwards (2). To prevent access to the HDD modules, the server can be locked again (3).
  • Page 70 Access to drives (floorstand model) Starting up and operation Enabling access to the HDD modules Figure 22: Access to the HDD modules Ê Unlock the server and remove the key. Ê Slide up the drive cover as far as possible (1). Ê...

  • Page 71: Controls And Indicators

    Starting up and operation Controls and indicators Controls and indicators 5.2.1 Front of server Figure 23: Front of server 1 USB port 7 Hard disk activity indicator 2 ID indicator 8 Power-on indicator 3 ID button 9 On/Off button 4 Reset button 10 CD/DVD drive activity indicator 5 NMI button 11 Floppy disk drive activity indicator...
  • Page 72 Controls and indicators Starting up and operation Controls On/Off button When the system is switched off, it can be switched on again by pressing the On/Off button. When the system is operating, pressing the On/Off button will switch off the system. The On/Off button does not disconnect the server from the mains voltage.
  • Page 73 Starting up and operation Controls and indicators CSS/global error indicator (yellow/red) Does not light up when the system is OK. No service incident or critical event has occurred. If the event is still acute after a power failure, the indicator is activated after the restart.
  • Page 74 Controls and indicators Starting up and operation Indicators on the drives CD/DVD drive activity indicator Lights up green when the storage medium is being accessed. Floppy disk drive activity indicator Lights up green when the storage medium is being accessed. Operating manual TX300 S4...
  • Page 75 Starting up and operation Controls and indicators Hard disk drive control indicators Figure 24: Indicators on the 3.5 inch and 2.5 inch HDD modules HDD BUSY (green) – Lights up: HDD in active phase – Does not light: HDD inactive (drive inactive) HDD FAULT (orange) (in conjunction with a RAID controller) –...

  • Page 76: Rear Of Server

    Controls and indicators Starting up and operation 5.2.2 Rear of server Indicators on the connection panel: CSS/Global Error/ID indicator Figure 25: Indicators on the connection panel: CSS/Global Error/ID indicator CSS/global error/ID indicator (yellow/red/blue) Does not light up when the system is OK. No service incident or critical event has occurred.
  • Page 77 Starting up and operation Controls and indicators Global Error Does not light up when the system is OK. No service incident or critical event has occurred. Flashes red when a critical event has occurred. Details of the event can be found in the BIOS Setup, in the System Event Log or using ServerView S2.
  • Page 78 Controls and indicators Starting up and operation Indicators on the connection panel: LAN indicators Figure 26: Indicators on the connection panel: LAN indicators LAN activity indicator (service LAN) Lights up green if a LAN connection exists. Does not light up if no LAN connection exists. Flashes green when a LAN transfer is in progress.
  • Page 79 Starting up and operation Controls and indicators Indicators on the hot-plug power supply unit Figure 27: Indicators on the hot-plug power supply unit Color Status Meaning Operating Orange Mains voltage OK (standby mode) Green Server operating Diagnosis Orange Anticipated PSU fault Flashing PSU failure Operating manual TX300 S4...

  • Page 80: Switching The Server On And Off

    Switching the server on and off Starting up and operation Switching the server on and off CAUTION! It nothing appears on the screen but flickering stripes after switching on the server, switch the server off immediately (see chapter “Trouble- shooting and tips” on page 89).
  • Page 81 Starting up and operation Switching the server on and off Other on/off options In addition to the On/Off button, the server can be switched ON and OFF in the following ways: – Specified switch on time / switch off time The server is switched ON or OFF at a time specified in the ServerView program –...

  • Page 82: Configuring The Server

    Configuring the server Starting up and operation Configuring the server This section contains information about configuring the server and installing the operating system. Make sure that the energy saving functions are disabled in the BIOS Setup during server operation. 5.4.1 Configuring the PCI SAS controller with “Integrated Mirroring Enhanced”...

  • Page 83: Configuration With Serverstart

    Starting up and operation Configuring the server 5.4.3 Configuration with ServerStart The ServerStart disc 1 supplied allows you to conveniently configure the server and install the operating system. Menu-guided configuration includes server configuration with the SCU and RAID controller configuration with ServerViewRAID.

  • Page 84: Configuration Without Serverstart

    Configuring the server Starting up and operation 5.4.4 Configuration without ServerStart Configuring the PCI SAS controller with “Integrated Mirroring Enhanced” Configure the controller as described in section “Configuring the PCI SAS controller with “Integrated Mirroring Enhanced”” on page Configuring the PCI SAS controller with RAID functionality Configure the controller as described in section “Configuring the PCI SAS controller with RAID functionality”...

  • Page 85: Cleaning The Server

    Starting up and operation Cleaning the server Cleaning the server CAUTION! Switch the server off and disconnect the power plugs from the grounded shockproof sockets. Do not clean any interior parts yourself; leave this job to a service technician. Do not use any cleaning agents that contain abrasives or may corrode plastic.

  • Page 87: Property And Data Protection

    Property and data protection The floorstand model is protected against unauthorized opening by a lock. Apart from this, the server is also fitted with an intrusion detection switch which enables the ServerView program to detect and log any removal of the left cover or housing cover and the cover for the HDD modules.
  • Page 88 BIOS Setup security functions Property and data protection Preventing the system from booting from the floppy disk drive You can activate this protection by selecting the item Diskette Lock for the System Load field in the Security menu. Preventing unauthorized writings of floppy disks To activate this protection, select the value Disabled for the Diskette Write field in the Security menu.

  • Page 89: Troubleshooting And Tips

    Troubleshooting and tips CAUTION! Follow the safety instructions in the “Safety notes and other important information” manual and in chapter “Important information” on page If a fault occurs, attempt to resolve it using the measures described: – in this chapter, –...

  • Page 90: Server Switches Itself Off

    Server switches itself off Troubleshooting and tips Server switches itself off Server Management has detected an error Ê Check the error list or the ErrorLog file in the ServerView program, and attempt to eliminate the error. Screen remains blank Monitor is switched off Ê...

  • Page 91: Flickering Stripes On Monitor Screen

    Troubleshooting and tips Flickering stripes on monitor screen Flickering stripes on monitor screen CAUTION! Switch off the server immediately. Risk of damaging the server. Monitor does not support the set horizontal frequency Ê Find out which horizontal frequency your monitor screen supports. You will find the horizontal frequency (also known as line frequency or horizontal deflection frequency) in the documentation for your monitor.

  • Page 92: No Mouse Pointer Displayed On Screen

    No mouse pointer displayed on screen Troubleshooting and tips No mouse pointer displayed on screen Mouse driver not loaded Ê Check whether the mouse driver is properly installed and is activated when the application program is started. Detailed information can be found in the user manuals for the mouse, the operating system and the application program.

  • Page 93: Incorrect Date And Time

    Troubleshooting and tips Incorrect date and time Incorrect date and time Ê Set the date and time in the operating system or in the BIOS Setup under the Main menu, using System Date and System Time respectively. Note that the operating system may affect the system time. For example, the operating system time may deviate from the system time under Linux, and would overwrite the system time in the default setting on shutdown.

  • Page 94: Added Drive Reported As Defective

    Added drive reported as defective Troubleshooting and tips 7.10 Added drive reported as defective RAID controller is not configured for this drive The drive was probably installed when the system was switched off. Ê Reconfigure the RAID controller for the drive using the corresponding utility. Information is provided in the documentation for the RAID controller.

  • Page 95: Hot-Plug Components

    Hot-plug components This chapter describes how to handle the hot-plug components and/or how to modify your server hardware (e.g. installing/removing hot-plug power supply units or hot-plug HDD modules). Upgrades, updates and replacement of non-hot-pluggable components are described in the “Options Guide” or in the service supplement and may only be performed by authorized specialist personnel.

  • Page 96: Replacing The Hot-Plug Power Supply Unit

    Hot-plug power supply units Hot-plug components 8.1.1 Replacing the hot-plug power supply unit Figure 28: Unlocking and removing the power supply unit CAUTION! Before replacing a non defective power supply unit in a non-redundant configuration (only one power supply unit present) the server must be switched OFF.

  • Page 97: Hot-Plug Hard Disk Drives

    Hot-plug hard disk drives Hot-plug hard disk drives In the PRIMERGY TX300 S4 server you can use up to eight 3.5-inch SAS/SATA hard disk drives or up to twenty 2.5-inch SAS hard disk drives. The hard disk drives which can be ordered for the PRIMERGY TX300 S4 are supplied already mounted in an installation frame so that defective hard disk drives can be replaced and new drives can be added during operation.

  • Page 98: Hdd Module And Dummy Module

    8.2.1 HDD module and dummy module The hard disk drives which can be ordered for the PRIMERGY TX300 S4 are supplied already mounted in an installation frame so that defective hard disk drives can be replaced and new drives can be added during operation. The hard disk drive and installation frame together make up the HDD module.
  • Page 99 Hot-plug components Hot-plug hard disk drives Figure 30: 2.5-inch HDD module and dummy module HDD module (installation frame with hard disk drive installed) Indicators HDD Busy (LED green) HDD Fault (LED orange) For description see section “Hard disk drive control indicators” on page Handle for locking and unlocking the HDD module Button for locking and unlocking the handle...

  • Page 100: Handling Hard Disk Drives And Hdd Modules

    Hot-plug hard disk drives Hot-plug components 8.2.2 Handling hard disk drives and HDD modules Hard disk drives incorporated in the HDD modules are highly sensitive electro- magnetic devices and must be handled with great care. Incorrect handling can cause partial or total failure of the hard disk drives. These failures can result in data errors and to a loss of data or to total corruption of the hard disk drive.

  • Page 101: Removing/Installing The Dummy Module

    Hot-plug components Hot-plug hard disk drives 8.2.3 Removing/Installing the dummy module Free slots are provided with dummy modules. Remove the dummy module before installing an additional HDD module. Figure 31: Removing/Installing the dummy module (example: 3.5-inch dummy module) Ê Press both tabs on the dummy module together until the locking mechanism disengages (1).

  • Page 102: Installing/Removing The Hdd Module

    Hot-plug hard disk drives Hot-plug components 8.2.4 Installing/removing the HDD module Removing the transport lock (3.5-inch HDD module) If HDD modules are provided with a transport lock, remove the lock before releasing the locking mechanism. Figure 32: Removing the transport lock Ê...
  • Page 103 Hot-plug components Hot-plug hard disk drives Unlocking the HDD module Figure 33: Unlocking the 3.5-inch and 2.5-inch HDD modules Ê Release the locking mechanism by pressing the locking button (1). Ê Push the handle of the HDD module fully in the direction of the arrow (2). The HDD module is now unlocked.
  • Page 104 Hot-plug hard disk drives Hot-plug components Installing the HDD module Figure 34: Installing the 3.5-inch and 2.5-inch HDD modules Ê Unlock the HDD module as described in section “Removing the transport lock (3.5-inch HDD module)” on page 102. Ê Carefully push the HDD module into the empty slot (1) until it stops. Ê...

  • Page 105: Replacing Hot-Plug Cpu/System Fans

    Hot-plug components Replacing hot-plug CPU/system fans Replacing hot-plug CPU/system fans The server is equipped with a CPU fan unit (one hot-plug CPU fan for each CPU) and four system fans. CAUTION! The actions described in this section may only be performed by personnel with the appropriate technical training.
  • Page 106 Replacing hot-plug CPU/system fans Hot-plug components FAN CPU 2 FAN CPU 1 FAN SYS 2 FAN SYS 1 FAN SYS 4 FAN SYS 3 Front Figure 35: Arrangement of the fans Ê Use the LED (flashes orange) to identify the defective fan. Operating manual TX300 S4...
  • Page 107 Hot-plug components Replacing hot-plug CPU/system fans Figure 36: Removing the fan Ê Pull the fan handle in the direction of the arrow (1) to release the locking mechanism. Ê Pull the fan out of its mounting location by its handle (2). Ê...

  • Page 108: Opening/Closing The Housing

    Opening/closing the housing Hot-plug components Opening/closing the housing CAUTION! The device can be seriously damaged if it is opened without authori- zation or if repairs are attempted by untrained personnel. It is essential to observe the safety instructions in chapter “Important information”...

  • Page 109: Abbreviations

    Abbreviations Alternating Current ANSI American National Standard Institute ASR&R Automatic Server Reconfiguration and Restart Advanced Technology Attachments BIOS Basic Input-Output System Baseboard Management Controller Cache Coherency Compact Disk CD-ROM Compact Disk-Read Only Memory Cylinder Head Sector CMOS Complementary Metal Oxide Semiconductor Communication Central Processing Unit Operating manual...
  • Page 110 Abbreviations Direct Current DIMM Dual Inline Memory Module Dual Inline Package Direct Memory Access Desktop Management Interface Error Checking and Correcting Extended Capabilities Port EEPROM Electrically Erasable Programmable Read-Only Memory Elektrostatisch Gefährdete Bauteile (components in danger of electro- static discharge) Emergency Management Port Enhanced Parallel Port Elektromagnetische Verträglichkeit (electromagnetic compatibility)
  • Page 111 Abbreviations Field Replaceable Unit Front Side Bus Graphical User Interface Hard Disk Drive Hot-Swap Controller I²C Inter-Integrated Circuit Input/Output Intelligent Chassis Management Identification Integrated Drive Electronics iRMC integrated Remote Management Controller Interrupt Request Line Local Area Network Logical Block Address Operating manual TX300 S4...
  • Page 112 Abbreviations Liquid Crystal Display Logical Unit Number Low-Voltage Differential SCSI Optical Waveguide Multi Mode Faser Manual Retention Latch Non Maskable Interrupt NVRAM Non Volatile Random Access Memory Operating System Peripheral Component Interconnect Prefailure Detection and Analysis POST Power ON Self Test RAID Redundant Arrays of Independent Disks Random Access Memory...
  • Page 113 Abbreviations Read-Only Memory Remote Service Board Real Time Clock RTDS Remote Test and Diagnosis System SAF-TE SCSI Accessed Fault-Tolerance Enclosures Single Bit Error Serial Attached SCSI SATA Serial ATA Single Connector Attachment SCSI Small Computer System Interface SDDC Single Device Data Correction Sensor Data Record SDRAM Synchronous Dynamic Random Access Memory...
  • Page 114 Abbreviations System Management Interrupt System Setup Utility SVGA Super Video Graphics Adapter Universal Serial Bus Video Graphics Adapter Zero Channel RAID Operating manual TX300 S4...

  • Page 115: Index

    Index cleaning 3rd party rack keyboard installing in monitor requirements mouse server closing, housing accessible drives compliance standards CD burner components CD-ROM hardware diskette drive software DVD-ROM configuration magnetic tape drive server acclimatization time 39, connecting cables Advanced Video Redirection consumables ambient conditions control panel...
  • Page 116 Index electrostatic-sensitive devices FCC statement (ESD) features EMC directive fiber channel fiber optic cable, protec- EMC regulations tive hose environment class Flash EPROM environmental protection floppy disk error cannot be read or written drifting display on monitor floppy disk drive activity, drive defective indicator 71, floppy disk cannot be read or...
  • Page 117 Index indicators mouse, no mouse pointer on CD/DVD drive activity 71, screen floppy disk drive activity 71, NMI button 71, Global Error noise level Gobal Error norms and standards hard disk activity 71, notational conventions hard disk drive ID 71, LAN activity On/Off button 71, LAN transfer rate...
  • Page 118 Index rack, requirements closing the housing RAID configuration compliance standards RAID controller is not configured for configuration this drive configuring RAID level connecting external devices rating plate connecting mains voltage recycling devices control panel redundancy, fans correcting faults Remote Storage data protection removing, server dimensions...
  • Page 119 Index ServerView Local Service Display ServerView Remote Management 17, service PRIMERGY Diagnostic LED server touch point service LAN port setting up, server setup password Single Device Data Correction (SDDC) spring nut startup server support bracket switch off time, defining switch on time, defining switching off, server switching on, server system board...
  • Page 121 Information on this document On April 1, 2009, Fujitsu became the sole owner of Fujitsu Siemens Compu- ters. This new subsidiary of Fujitsu has been renamed Fujitsu Technology So- lutions. This document from the document archive refers to a product version which was released a considerable time ago or which is no longer marketed.

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