Table 2-10 Error Code C5-1 Paper Jam Clear Areas B,C - Xerox DOCUPRINT N4525 Service Quick Reference Manual

RAP 2-7
Error Code C5-1
There is a paper jam between Paper Tray 5 and the Tray 3 Take Away Sensor.
Logic Control on the Print Engine Controller Board sensed that when paper was fed from
Tray 5, the Tray 3 Take Away Sensor did not actuate within the specified time after the
Tray 4 Take Away Sensor was actuated.

Table 2-10 Error Code C5-1 Paper Jam Clear Areas B,C

Step Actions and Questions
1 PAPER INSPECTION
Inspect the paper that is loaded in the paper tray.
Is the paper loaded in the cassette wrinkled or
damaged?
PAPER PATH INSPECTION
2
Inspect the paper path for paper scraps or foreign
objects that could cause a paper jam.
Is the paper path clear?
3 TRAY 3 TAKE AWAY SENSOR TEST
1. Enter Diagnostic Mode
2. From the Main Menu, select Comp Input Test / HCF
Unit / T/A Roll3 Sensor.
3. Press [4] to start test, [0] to stop.
4. Insert, then remove, a sheet of paper into the Tray 3
Take Away Sensor.
Does the Control Panel display "With Paper"
when you insert the paper into the Tray 3 Take
Away Sensor, and does the Control Panel
display"Without Paper" when you remove the
paper?
4 TRAY 4 TAKE AWAY SENSOR TEST
1. Enter Diagnostic Mode
2. From the Main Menu, select Comp Input Test / HCF
Unit / T/A Roll4 Sensor.
3. Press [4] to start test, [0] to stop.
4. Insert, then remove, a sheet of paper into the Tray 4
Take Away Sensor.
Does the Control Panel display "With Paper"
when you insert the paper into the Tray 4 Take
Away Sensor, and does the Control Panel
display"Without Paper" when you remove the
paper?
Volume 2 / High Capacity Feeder - Error Codes
Paper Jam
Clear Areas B,C
Yes
Replace the
paper with
new paper
Go to step 3
Go to step 4
Go to step 5
No
Go to step 2
Clear the
paper path
Replace the
Tray 3 Take
Away
Sensor [PL
5.2].
Replace the
Tray 4 Take
Away
Sensor
[RRP 2-18
Tray 4 Take
Away
Sensor (PL
12.11)].
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