Table 2-6 Error Code C4-1 Paper Jam Clear Areas B,C - Xerox DOCUPRINT N4525 Service Quick Reference Manual

RAP 2-3
Error Code C4-1
There is a paper jam between Paper Tray 4 and the Tray 3 Take Away Sensor.
Logic Control on the Print Engine Controller Board sensed that when paper was fed from
Tray 4, the Tray 3 Take Away Sensor did not actuate within the specified time after the
Tray 4 Feed Clutch was actuated.

Table 2-6 Error Code C4-1 Paper Jam Clear Areas B,C

Step Actions and Questions
1 PAPER INSPECTION
Inspect the paper that is loaded in the paper tray.
Is the paper loaded in the cassette wrinkled or
damaged?
PAPER PATH INSPECTION
2
Inspect the paper path for paper scraps or foreign
objects that could cause a paper jam.
Is the paper path clear?
3 TRAY 4 LIFT MOTOR TEST
1. Enter Diagnostic Mode.
2. From the Main Menu, select Comp Output Test / HCF
Unit / Tray 4 Lift..
3. Open, then close Tray 4.
4. Press [4] to start a 2-second test.
Does the Motor switch on and the tray lift,
when you Press [4]?
4 TRAY 4 FEED CLUTCH TEST
1. Enter Diagnostic Mode.
2. From the Main Menu, select Comp Output Test / HCF
Unit / Tray 4 Feed Clutch.
3. Press [4] to start test, listen carefully for two clicks.
Does the Tray 4 Feed Clutch actuate when you
Press [4]?
5 FEED, PICK, AND RETARD ROLLER CHECK
1. Enter Diagnostics Mode.
2. From the Main Menu select Test Print / Start Print.
3. Press [4].
Was a sheet of paper fed out of the tray?
Volume 2 / High Capacity Feeder - Error Codes
Paper Jam
Clear Areas B,C
Yes
Replace the
paper with
new paper
Go to step 3
Go to step 4
Go to step 5
Go to step 6
No
Go to step 2
Clear the
paper path
Replace
Tray 4 Lift
Motor [RRP
2-10 Lift
Motor (PL
12.3)]
Replace the
Tray 4 Feed
Clutch [RRP
2-13 Trays 3,
4, and 5
Feed
Clutches (PL
12.5~PL
12.7~PL
12.9)]
Replace
Tray 4
Feeder
Assembly
[RRP 2-26
Tray 4
Feeder
Assembly
(PL 12.7)]
2-377