Table 6-30 Error Code H5-83 - Xerox DOCUPRINT N4525 Service Quick Reference Manual

RAP 6-27
Error Code H5-83
There is a problem with the Finisher Shift Roller.
Logic Control on the Print Engine Controller Board sensed that the Shift roller has failed.

Table 6-30 Error Code H5-83

Step Actions and Questions
1 SHIFT ROLLER HOME POSITION SENSOR
TEST
1. Enter Diagnostics Mode.
2. From the Main Menu, select Comp Input Test / Finisher
Unit / Sht Rol HP Front
3. Press [4] to start, [0] to stop.
4. Insert an object into the Shift Roller Home Position
Sensor or pull the Shift Roller toward the front to its
home position.
Does the Control Panel display "Home" when
you insert the object into the Shift Roller Home
Position Sensor, and "Not Home" when you
remove it?
2 SHIFT ROLLER HOME POSITION SENSOR
REPLACEMENT
1. Replace the Shift Roller Home Position Sensor (PL
20.10.9).
2. Repeat the Shift Roller Home Position Sensor Test in
Step 1 above.
Does the Control Panel display "Home" when
you insert the object into the Shift Roller Home
Position Sensor, and "Not Home" when you
remove it?
3 SHIFT MOTOR FRONT TEST
1. Enter Diagnostics Mode.
2. From the Main Menu, select Comp Output Test /
Finisher Unit / Shift Motor Frnt.
3. Press [4] to start, the Shift Roller should move to its
Home Position, then back slightly to its normal Front
Position.
Does the Shift Motor move the Shift Roller to
its Home Position Front momentarily, then
back to its norm Front Ready Position?
4. From the Main Menu, select Comp Output Test /
Finisher Unit / Shift Motor Rear.
5. Press [4] to start, the Shift Roller should move to its
normal rear position.
Does the Shift Motor move the Shift Roller to
its normal Rear Position?
4 SHIFT MOTOR REPLACEMENT
1. Replace the Shift Motor (RRP 6-52).
2. Repeat the Shift Motor Tests in Step 3 above.
Does the Shift Motor test OK?
6-702 DocuPrint N4525 Network Laser Printer - Service Guide
Finisher Failure
Power Off/On
Yes
Go to step 3
Problem
solved
Go to step 5
Problem
solved
No
Go to step 2
Go to step 6
Go to step 4
Go to step 5