Page 1 XEROX RINT N4525 NETWORK LASER PRINTER ADVANCED FEATURES AND TROUBLESHOOTING MANUAL...
Page 3 ® Xerox DocuPrint N4525 Network Laser Printer Advanced Features and Troubleshooting Manual December 2000...
Page 4 XEROX® and all Xerox product names and product numbers mentioned in this publication are registered trademarks of the Xerox Corporation. Other company trademarks are also acknowledged. PCL is a trademark of the Hewlett-Packard Company. MS, MS-DOS, Microsoft LAN Manager, Windows 95, Windows 98, Windows Me, Windows NT, and Windows 2000 are trademarks of Microsoft Corporation.
Page 5 In the maintenance of the product, Xerox may use new or equivalent to new parts or assemblies for equal or improved quality. All defective parts and assemblies become the property of Xerox. Xerox, at its option, may...
Page 6 (90) days (six (6) months where longer periods are required by law) from the date of installation, but not more than one (1) year from date of shipment. Under this warranty, the Customer must notify Xerox or its authorized service representative of the defect before the expiration of the warranty period.
Page 7: User Safety Summary
User safety summary Your printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer. Electrical Safety Use the power cord supplied with your printer. Do not use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground connection terminal.
Page 8 Place the printer in an area where there is adequate space for ventilation, operation and servicing. The recommended minimal spacing is 92.5 cm (36.5 in.) in front of and above the printer, 20.3 cm (8 in.) behind the printer, and 30.5 cm (12.0 in.) on each side of the printer. Do not block or cover the slots and openings on the printer.
Page 9 Symbols that may be marked on your product: DANGER high voltage : 4525-101 Protective ground (earth) terminal: 4525-102 Hot surface on or in the printer. Use caution to avoid personal injury: 4525-103 4525-104 4525-105 Use caution. Refer to the manual(s) for information: 4525-106 Warning If the product loses the ground connection, usage of knobs and controls (and other conductive parts)
Page 11: Table Of Contents
Contents Control Panel........... . . 1 Control Panel with Icons and Text .
Page 12 Deleting secure or proof jobs ..........59 DocuPrint N4525 Network Laser Printer...
Page 13 Networking ........... . . 61 Connecting to Your Network .
Page 14 Control Panel Messages ......... . . 87 Appendix A - DocuPrint N4525 Network Laser Printer Specifications..99 Appendix B - Notices and Certifications .
Page 15 Additional PJL Commands ........... . 112 Appendix D - Xerox Customer Support Centers..... . .115 Index.
Page 16 DocuPrint N4525 Network Laser Printer...
Page 17: Control Panel
Control Panel Control Panel The Xerox DocuPrint N4525 control panel: Displays information about the status of the printer (or job in process). Provides the means for changing printer settings and printer defaults to control how it operates. As shown in the following figure, your printer’s control panel will either have icons and text, or icons only.
Page 18: Indicator Lights
(PostScript or PCL is processing a job but waiting for data). Light is flashing (green) — Print job is being processed by PostScript, PCL, or PJL, or is being spooled to the disk (for a proof job or secure job). DocuPrint N4525 Network Laser Printer...
Page 19: Display Screen
Control Panel Display screen The control panel’s display screen: Provides access to a hierarchy of menus to configure and control the printer. Access the menus by pressing the Menu keys (labeled 1 or 5 ). For more information on the menu structure, refer to page 7.
Page 20: Control Panel Keys
Press the On Line key (labeled 0) to exit the menu system. Note The printer automatically exits the menu system if no keystrokes are detected for 60 seconds. For more information on the menus, refer to Control Panel Menus starting on page 12. DocuPrint N4525 Network Laser Printer...
Page 21: Using The Keys When A Paper Mismatch Condition Exists
Control Panel Using the keys when a paper mismatch condition exists Press the Value keys (labeled 3 or 7) to scroll through the trays to see what alternate paper is available that may be used instead of the requested paper. Press the Enter key (labeled 4) to use the tray shown on the display screen to be used for printing (Print Anyway).
Page 22 Control Panel DocuPrint N4525 Network Laser Printer...
Page 23: Control Panel Menus
Control Panel Menus Control Panel Menus The control panel’s menu system is a hierarchy of menus, menu items, and menu item values. The menus are used to configure the printer for your environment. The control panel provides access to the following menus: Job Menu —...
Page 24 If you press the On Line key before pressing the Enter key (in Step 5), the new value will not be saved. After 60 seconds of inactivity (no key has been pressed), the printer automatically exits the menu system. DocuPrint N4525 Network Laser Printer...
Page 25: Control Panel Menu Indicators
Control Panel Menus Control panel menu indicators Two menu indicators and *) are used to furnish information about menu item values. indicator only appears after options which take a specific setting — it indicates that a value or setting follows the option. In the following sample control panel screen, is a menu item (on the Language...
Page 26: Job Menu
Reboots the printer as if the power was cycled, but bypasses power on diagnostics. Values: (default) Enter When you select and press the key (labeled 4), you see the startup messages. When the printer initialization is complete, you see the message. Ready DocuPrint N4525 Network Laser Printer...
Page 27: Password Menu
Control Panel Menus Password Menu Prints or deletes proof jobs or secure jobs. (This menu is only available when the optional hard disk drive is installed in the printer.) When you see and press either Item key (labeled 2 or 6), you are Password Menu prompted to enter the password: Enter Password...
Page 28: Tray Menu
Monarc (148x210) (see page 14 Custom (210x297) * menu item) Custom Size * The default MBF size is Letter when Inches is set and when is set as the ’s value. Millimeters System Menu Defaults DocuPrint N4525 Network Laser Printer...
Page 29 Control Panel Menus Tray Menu Items (cont'd.) MBF Type Defines the paper type that is loaded in the Multi Bypass Feeder. (This menu item doesn’t appear when the envelope feeder is installed, since it replaces the MBF.) Values: Plain (default) Preprinted Color Letterhead...
Page 30 (4.1x9.5) Folio (8.5x13) (162x229) Ledger (11x17) (110x220) Monarc (105x148) (3.8x7.5) (148x210) (210x297)* * The default Custom Size is when is set and when Letter Inches is set as the ’s value. Millimeters System Menu Defaults DocuPrint N4525 Network Laser Printer...
Page 31 Control Panel Menus Tray Menu Items (cont'd.) Special Media The fusing system of the DocuPrint N4525 printer can be adjusted in two Printing ways to accommodate various types of special print media: The fusing temperature can be varied to match the requirements of the media.
Page 32: Pcl Menu
ISO-6 Pi Font ISO-11 PS Math ISO-15 PS Text ISO-17 Roman-8 ISO-21 Vn Int’l. ISO-60 Vn Math ISO-69 Vn US ISO Latin Cyr Win 3.0 Legal Win L1 Math-8 Win L2 Ms Publ. Win L5 DocuPrint N4525 Network Laser Printer...
Page 33 Control Panel Menus PCL Menu Items (cont'd.) Orientation Sets the default orientation used in PCL. Values: (default) Portrait Landscape Form Length Sets the default number of lines per page used in PCL. This value is linked to paper size. Whenever the paper size is changed, the Form Length is recalculated using the formula: Form Length = ((logical page length in inches - 1 inch) * 6) Values:...
Page 34: System Menu
Values: (default - printer stops if correct paper not loaded before timeout) (printer ignores the paper type) Ignore Type (printer ignores the paper size) Ignore Size Ignore Size/Typ (printer ignores the paper size and type) DocuPrint N4525 Network Laser Printer...
Page 35 Values: (default) Note: Although the printer can address edge-to-edge, there is a 4 mm border on all sides where print quality cannot be guaranteed. Sets the default Xerox Image Enhancement (XIE) mode: Smoothes jagged edges. Fills-in solid fills. Values: (default)
Page 36 Specifies whether to print an error page whenever a PostScript error occurs. Values: (default) Power Saver Specifies the number of minutes of inactivity before the printer enters a low-power state. Values: (in minutes) (never enter Power Saver mode) (default) DocuPrint N4525 Network Laser Printer...
Page 37 Control Panel Menus System Menu Items (cont'd.) Config Legal/B4 Specifies which size will be recognized by the tray size switches. Values: Legal B4-JIS Notes: For these changes to take place, you must either power the machine and then power it back , or restart the printer from the Print or Job Menus...
Page 38: Parallel Menu
Sets the default Print Description Language emulation for the parallel port. Values: Auto (default) PostScript Binary PS Sets the binary mode of PostScript for jobs received on this port. Values: (default) Bidirectional Sets bidirectional communications through the parallel port. Values: (default) DocuPrint N4525 Network Laser Printer...
Page 39: Serial Menu
Control Panel Menus Serial Menu Sets options for the serial port connection. This menu only appears if the printer has the optional RS-232 serial interface card installed. Note For these changes to take place, you must either power the machine then power it back On, or restart the printer from the Print or Job Menus.
Page 40: Usb Menu
Sets the default Print Description Language emulation for the USB port. Values: Auto (default) PostScript Binary PS Sets the binary mode of PostScript for jobs received on this port. Values: (default) Bidirectional Sets bidirectional communications through the USB port. Values: (default) DocuPrint N4525 Network Laser Printer...
Page 41: Ethernet Menu
Control Panel Menus Ethernet Menu Sets options for the Ethernet port connection. This menu disappears if the Token Ring is installed. Note For these changes to take place, you must either power the machine then power it back On, or restart the printer from the Print or Job Menus.
Page 42 Value keys (labeled 3 or 7) to scroll to the desired value at the cursor location. To move the cursor, use the Item keys (labeled 2 or 6). Thus, you can change characters within the address rather than having to re-enter the entire address. DocuPrint N4525 Network Laser Printer...
Page 43 Control Panel Menus Ethernet Menu Items (cont'd.) Sub Net Mask Sets the four byte Sub Net Mask address. (This menu item only appears if is set to Address Res static Values: xxx.xxx.xxx.xxx where Note: Once the control panel shows Sub Net Mask on the top line, use the Value keys (labeled 3 or 7) to scroll to the desired value at the cursor location.
Page 44: Token Ring Menu
Auto PostScript DLC/LLC Bin PS Sets the DLC/LLC binary mode of PostScript. Values: (default) AppSocket Enabl Sets the Token Ring AppSocket protocol. The AppSocket in the printer supports ports 9100, 2000, and 2501. Values: (default) DocuPrint N4525 Network Laser Printer...
Page 45 Control Panel Menus Token Ring Menu Items (cont'd.) AppSocket PDL Sets the default Print Description Language emulation for the Token Ring AppSocket interface. Values: Auto (default) PostScript AppSocket Bin PS Sets the AppSocket binary mode of PostScript. Values: (default) TTalk Enable Sets the Token Ring TokenTalk protocol.
Page 46 Value keys (labeled 3 or 7) to scroll to the desired value at the cursor location. To move the cursor, use the Item keys (labeled 2 or 6). Thus, you can change characters within the address rather than having to re-enter the entire address. DocuPrint N4525 Network Laser Printer...
Page 47: Novell Menu
Control Panel Menus Novell Menu Sets Novell parameters. Note For these changes to take place, you must either power the machine then power it back On, or restart the printer from the Print or Job Menus. Novell Menu Items Menu Items Description Novell Enable Sets the Novell protocol.
Page 48 From any cursor position, you can null out (delete) to the end of the string by selecting the space character with either Value key and then pressing the Enter key (labeled 4). DocuPrint N4525 Network Laser Printer...
Page 49: Print Menu
Control Panel Menus Print Menu Generates printer reports. Print Menu Items Menu Items Description Config Sheet Prints the Configuration Sheet showing the printer's current information and menu settings. It lists the printer name, software revision level, communication parameter settings, options installed, current option settings in the control panel’s menu system, and print counts.
Page 50 Reboots the printer without powering it off and powering it on again. This bypasses the power on diagnostics. Values: (default) Note: You must select and press the Enter key (labeled 4) for this function to take effect. DocuPrint N4525 Network Laser Printer...
Page 51: Reset Menu
Control Panel Menus Reset Menu Accesses printer reset functions. This menu only appears when the printer is powered on while holding down the On Line and s (labeled 0 and 4). Enter key Reset Menu Items Menu Items Description Factory Defaults Resets menus to factory defaults —...
Page 52 Control Panel Menus Reset Menu Items (cont'd.) Flash Format Formats the flash memory. (This menu item only appears if the optional flash memory is installed.) Values: (default) DocuPrint N4525 Network Laser Printer...
Page 53: Advanced Features
Advanced Features Advanced Features After you install the print driver, you specify the configuration of the printer, which controls the advanced features available. To review the options installed on the printer, you can print the Configuration Sheet from the printer’s control panel: Press the Menu keys (labeled 1 or 5) to scroll to the Print Menu.
Page 54: Cover Sheets
It is useful for previewing a document’s layout. To select this feature in the Windows driver, specify the pages per side from the drop-down list. You can specify 1, 2, 4, 6, 9, or 16 pages per side or booklet printing. DocuPrint N4525 Network Laser Printer...
Page 55: Booklet Printing
Advanced Features Booklet Printing This feature, accessible through the printer driver, makes it possible to print a document in the form of a small booklet. The printed images are reduced to one-half a page; with two page images on each side of each sheet of paper.
Page 56: Automatic Tray Switching
Default Tray Sequence Without the 2,500 sheet feeder MBF-1-2 With the 2,500 sheet feeder MBF-4-5-1-2-3 With an envelope feeder and not the 2,500 sheet feeder With an envelope feeder and the 2,500 sheet feeder 4-5-1-2-3 DocuPrint N4525 Network Laser Printer...
Page 57: Tray Sequence Rules
Advanced Features Tray sequence rules When automatic tray switching is enabled, the printer searches the input trays for the correct size and type of paper for each job that is submitted. If you do not specify an input tray in the print driver when sending a job to the printer (no paper source is specified or the paper source is set to “Auto”), the printer searches the trays in the tray sequence first (in the sequence order) before it searches other trays not in the sequence.
Page 58: Tray Sequence Examples
You request Letter paper from Tray 2. The tray sequence is any setting. The printer prompts you to load legal paper in Tray 2. All trays contain Letter paper. You request Legal paper from Tray 2. DocuPrint N4525 Network Laser Printer...
Page 59: Using Custom Paper Sizes
Advanced Features Paper Size/Type Mismatch Paper size/type mismatch occurs when the requested size is not available in the printer. This can be caused by running out of paper in a tray that is configured for the requested paper, or by requesting a paper that is not configured in the printer. The printer goes off line under paper mismatch conditions.
Page 60 (that you ∗ defined in the Tray menu). When you send the job to the printer, select the Tray by number. * PCL and PostScript only format their output images to defined paper sizes. DocuPrint N4525 Network Laser Printer...
Page 61: Offsetting Output
Advanced Features When using the Custom Paper Tray, certain requirements and limitations need to be observed: The dimensions of the paper used must be within certain ranges, depending on which tray position (1, 2, 3) is used for the Custom Tray. Tray Location Minimum Width Maximum Width...
Page 62 Advanced Features DocuPrint N4525 Network Laser Printer...
Page 63: Managing Printer Usage
Management Software CD-ROM. CentreWare MC CentreWare MC allows IP discovery of printers with an embedded web server. The embedded web server for Xerox printers is CentreWare Internet Services. See the following section on CentreWare Internet Services. CentreWare Internet Services CentreWare Internet Services is an interactive service that extends the capabilities of CentreWare DP using Internet technology as the platform.
Page 64: Setup
Token Ring. To use the MaiLinx Mail Send and Receive capability, you need to establish a mail account for the printer and may need to install and configure the Xerox Mail Port Monitor. Refer to the CentreWare Internet Services User Guide and on-line help for more information on the operation and use of CentreWare Internet Services.
Page 65: Pcl Emulation Printer Driver
Managing Printer Usage PCL Emulation Printer Driver The printer supports the PCL printer drivers listed in the following table. To take full advantage of all the printer's features when printing PCL jobs, install the appropriate PCL emulation printer driver(s). Environment PCL 5e emulation printer driver PCL 6 emulation printer driver Windows...
Page 66 95/98/Me Windows 2000 Windows NT MAC PS UNIX PS C = Feature only available with printer’s custom driver. U = Feature only available with universal driver. N = Feature not available. Y = Feature available. DocuPrint N4525 Network Laser Printer...
Page 67: Fonts
Fonts Fonts Use the ATM (Adobe Type Manager) software and Xerox Font Manager to display these fonts on your computer screen as they should appear on your prints. These software products are provided on the printer’s CD-ROM. Base Printer Fonts...
Page 68: Postscript Fonts
Printer-resident fonts are always available for printing. Additional downloadable fonts can be sent from your computer and stored in the printer’s Flash DIMM or on a hard disk. Refer to the User Guide or the Xerox web site for part numbers of the hard drive and memory.
Page 69: Hard Disk Drive And Memory (Dram And Flash Rom)
Hard Disk Drive and Memory (DRAM and Flash ROM) Hard Disk Drive and Memory (DRAM and Flash ROM) The optional hard drive in the printer significantly increases the amount of memory available for processing jobs and storing downloaded information, including fonts, forms, overlays (macros), secure jobs, and proof jobs.
Page 70: Flash Initialization
To download fonts, you must first install the appropriate Windows 95/98/Me, Windows 2000, Macintosh, or Windows NT drivers. To download macros, you must install the Windows PCL 5e driver. DocuPrint N4525 Network Laser Printer...
Page 71: Pjl Commands
Hard Disk Drive and Memory (DRAM and Flash ROM) Fonts downloaded to the hard drive or flash memory are stored in the PCL Fonts directory. Macros downloaded to the hard drive or flash memory are stored in the PCL Macros directory. PCL fonts, forms, and macros stored on the hard disk remain there until you delete them;...
Page 72 <ESC>&n6W<HEX’00’>font2<CR,LF> Sets the current font ID to the given string ID “font2” <ESC>&n6W<HEX’01’>font1<CR,LF> Associates the current font ID with the string ID “font1” <ESC>&n6W<HEX’02’>font1<CR,LF> Selects the font referred to as “font1” for the primary font DocuPrint N4525 Network Laser Printer...
Page 73: Using The Hard Disk Drive For Secure And Proof Printing And Collated Copying
Hard Disk Drive and Memory (DRAM and Flash ROM) In this example, note that: The case of the string ID must be the same as the case of the font name in the FSDOWNLOAD command. The number of characters in the macro name (“6” in the above example) must equal the string ID byte count plus 1.
Page 74: Creating Secure Jobs Without The Driver
The job name is displayed on the control panel Password menu when you enter its associated password. If there isn’t a password or the password contains syntax errors, the entire job is printed immediately and is not stored as a proof job. DocuPrint N4525 Network Laser Printer...
Page 75: Deleting Secure Or Proof Jobs
Hard Disk Drive and Memory (DRAM and Flash ROM) The following example creates a PCL proof job with the name “Sample” associated with password 7777 requesting five collated sets in addition to the proof copy. <ESC>%-12345X@PJL XPROOFJOB @PJL XJOBPASSWORD = 7777 @PJL JOB NAME = "Sample"...
Page 76 Hard Disk Drive and Memory (DRAM and Flash ROM) DocuPrint N4525 Network Laser Printer...
Page 77: Networking
Connecting to Your Network Setting a TCP/IP Address Your DocuPrint N4525 printer can be set up on a variety of TCP/ IP networks. There are several ways in which your printer can be assigned a TCP/IP address depending on your network.
Page 78: Setting A Default Gateway At The Control Panel
(as in Step 4). When you have completed setting the Default Gateway address, press the Enter key (labeled 4). You should see: Ethernet Menu Default Gateway Press the On Line key (labeled 0). You should see: Ready DocuPrint N4525 Network Laser Printer...
Page 79: Setting Up Appsocket
It is important to print a Configuration Sheet from the printer to determine the current network settings of your DocuPrint N4525 printer. The default settings enable all ports, which are suitable for most applications. Refer to page 37 for step-by-step instructions on printing a Configuration Sheet.
Page 80: Resetting The Printer
Restart Printer Press the Value keys (labeled 3 or 7) until you see: Restart Printer = Press the Enter key (labeled 4). You should see: Restart Printer Please Wait... Power On Initializing... Please Wait Ready DocuPrint N4525 Network Laser Printer...
Page 81: Novell Netware Setup
Novell NetWare Distributed Print Services (NDPS/ NEPS) In order to access Xerox printers in this environment, you need the Xerox Gateway software installed on your system. The latest version of the Xerox Gateway Software is available on the Xerox web site: www.xerox.com/officeprinting.
Page 82: Novell Netware Troubleshooting
CentreWare DP to set it and reset the printer. Note Setting the Primary Server is extremely important on large networks. If the above quick checks fail to fix the printing problem, refer to the Xerox web site at: www.xerox.com/officeprinting/support. DocuPrint N4525 Network Laser Printer...
Page 83 NDS Tree (for NetWare 4.1X NDS and later) is set for the correct NDS tree name. NDS Context (for NetWare 4.1X NDS and later) is set for the correct NDS Context. Print Server (PServer) Name is set for the name selected for this DocuPrint N4525 printer to act as a print server.
Page 84 Be certain the printer is enabled and the connector and frame type are correct. If any changes are made, reset the printer from the Control Panel. Run a test print again. If the test print does not print, refer to the Xerox web site at: www.xerox.com/officeprinting/support.
Page 85: Windows Troubleshooting
CentreWare DP to set it and reset the printer. Note Setting the Primary Server is extremely important on large networks. If the above quick checks fail to fix the Network Print problem, refer to the Xerox web site at: www.xerox.com/officeprinting/support. Advanced Features and Troubleshooting Manual...
Page 86: Windows 95/98/Me Troubleshooting For Network Printers
Windows 95/98/Me Troubleshooting for Network Printers This troubleshooting section assumes: You have loaded a DocuPrint N4525 printer PCL or PostScript print driver. You have printed and retained a current copy of the Configuration Sheet. From a workstation desktop, use the right-mouse button and select Network Neighborhood.
Page 87: Windows Nt 4.X Troubleshooting (Tcp/Ip)
Windows NT 4.x Troubleshooting (TCP/IP) This troubleshooting section assumes: You have loaded a DocuPrint N4525 printer PCL or PostScript print driver. You have printed and retained a current copy of the Configuration Sheet. Verify these items in the Ethernet Menu area of the Configuration Sheet: IP Address Resolution is set to DHCP, Control Panel, or RARP/BOOTP (depending on your network configuration).
Page 88: Windows Nt 4.X Troubleshooting (Appletalk)
Windows NT 4.x Troubleshooting (AppleTalk) This troubleshooting section assumes: You have loaded a DocuPrint N4525 printer PCL or PostScript print driver. You have printed and retained a current copy of the Configuration Sheet. Verify this item in the upper left corner of the Configuration Sheet: EtherTalk Name is correct.
Page 89: Macintosh Network Setup
Insert the CD-ROM in your computer’s CD-ROM drive. Double-click on the disk icon. Double-click on the installer icon. Follow the installation instructions when prompted. Note For more up-to-date information on installing your DocuPrint N4525 printer driver, refer to the ReadMe file. Advanced Features and Troubleshooting Manual...
Page 90: Step-By-Step Setup (Appletalk)
Restart the printer. Selecting the Printer from the Chooser Before you send a print job to the DocuPrint N4525 printer, make sure that it is selected as the current printer in the Chooser. At the printer, print a Configuration Sheet and note the EtherTalk Name. Refer to the DocuPrint N4525 Printer Quick Network Install Guide for instructions.
Page 91 Click Setup. Note If you do not use the DocuPrint N4525 printer driver, you may not be able to take advantage of all of the printer’s features. Before continuing, make sure that the software included with your customer documentation set has been loaded into each Macintosh computer that is sending jobs to the DocuPrint N4525 printer.
Page 92: Macintosh Troubleshooting
From the Configuration Sheet, verify the Zone. If you have multiple zones on your network, be certain your printer is set to advertise in the desired zone. If you are still unable to print, refer to the Xerox web site at: www.xerox.com/office printing/support.
Page 93: Unix Network Setup
Networking UNIX Network Setup Introduction For information about the connection and configuration of your printer in UNIX environments, refer to the following documentation also included on your Printer Management Software CD-ROM in the \doc\unix\ folder. For Solaris systems: CentreWare for UNIX Systems User Guide For TTY: TTY Printer Services User Guide Advanced Features and Troubleshooting Manual...
Page 94 Networking DocuPrint N4525 Network Laser Printer...
Page 95: Troubleshooting
(troubleshooting knowledge database) on the Xerox Printer web site: www.xerox.com/officeprinting/infoSMART To contact your Customer Support Center, refer to Appendix D - Xerox Customer Support Centers or view the current phone number listing on the Xerox Printer web site at: www.xerox.com/officeprinting/support This section of the manual covers: Maintaining and cleaning your printer - see page 80.
Page 96: Maintaining And Cleaning Your Printer
Always finish by wiping the printer again with a soft, dry cloth Caution Use only water or mild detergent on exterior surfaces. Do not use cleaning alcohol or other volatile substances that may discolor, crack or deform the printer casing. 4525-125 DocuPrint N4525 Network Laser Printer...
Page 97: Interior Cleaning
Troubleshooting Interior Cleaning Caution Be sure to power off the printer and disconnect the power cord before cleaning the interior of the printer. The Fuser area becomes very hot in operation. It is best to wait at least 15 minutes for the printer to cool off before attempting to clean the interior of the printer.
Page 98: Printing Problems
If the printer has printed recently, try printing a Configuration Sheet. See page 33. If it does not print, refer to the infoSMART™ Knowledge Base on the Xerox Printer web site: www.xerox.com/officeprinting/infoSMART If the Configuration Sheet prints, check to see that the printer is configured properly.
Page 99: Problem: The Requested Font For The Job Does Not Print
Troubleshooting Problem: The requested font for the job does not print Actions: Print a PCL Font List or PostScript Font List (if the job is PostScript). See page 33. If fonts print on the Font List, your print job may need correcting. If fonts do not print on the Font List, reload the fonts and print another PCL or PostScript Font List.
Page 100: Problem: You Experience Frequent Media Jams
Problem: You experience frequent media jams Actions: For best reliability and image quality, use Xerox media. Refer to the User Guide for supported types, sizes, and weights. Make sure that the media is dust-free. Dust and dirt can result in poor print quality.
Page 101: Paper Handling Problems
Troubleshooting Paper Handling Problems Problem: You experience frequent paper jams in the paper transport between the printer and the finisher Action: Refer to the 3,000 Sheet Finisher Installation Guide and 3,000 Sheet Finisher Installation Video (located on the Finisher Installation CD-ROM) for the procedure on how to level and align the Finisher.
Page 102: Diagnostic Led Flash Sequences
Contact your Customer Support Center. An interface option card failure has occurred. 16 ﬂashes — 1 second — 16 ﬂashes...etc. Make sure the interface card is firmly seated. If problem is not resolved, contact your Customer Support Center. DocuPrint N4525 Network Laser Printer...
Page 103: Control Panel Messages
If the problem persists, check the Xerox troubleshooting knowledge database on the web at: www.xerox.com/officeprinting/infoSMART or contact your Customer Support Center. See Appendix D - Xerox Customer Support Centers on page 115. Error Description and corrective action...
Page 104 A fault condition has occurred in the Serial interface. Power OFF the printer, reseat the interface card, and then power ON the printer. If this code appears again at Power ON, contact your Customer Support Center. DocuPrint N4525 Network Laser Printer...
Page 105 Control Panel Messages Error Description and corrective action 3000 -Enet A fault condition has occurred in the Ethernet interface. Power OFF the printer, reseat the interface card, and then power ON the printer. If this code appears again at Power ON, contact your Customer Support Center.
Page 106 The Duplex Module has failed. Printing from the Duplex Module cannot Power Off/On continue. Power OFF the Printer, remove and re-install the Duplex Module, and then Power ON the printer. If the Duplex Module still fails, contact your Customer Support Center. DocuPrint N4525 Network Laser Printer...
Page 107 Control Panel Messages Error Description and corrective action Enter Password Appears when using the Password Menu to print or delete secure and proof _xxx jobs. Jobs Print or Jobs Delete. Enter a valid 4-digit password using the control panel’s keys, then proceed to print or delete the secure and proof jobs that have that password.
Page 108 Press the Value keys (labeled 3 or 7) to toggle between Delete Print Laser Failure The laser assembly has failed and printing cannot continue. Power Off/On Power OFF and ON the printer. If this message reappears, contact your Customer Support Center. DocuPrint N4525 Network Laser Printer...
Page 109 Control Panel Messages Error Description and corrective action Load <tray> The specified tray may be out of the requested paper, or the printer is not <size> <type> configured for the requested paper. (The setting in the Page Policy determines whether to wait or ignore a mismatch condition.) System Menu If the specified tray is out of the requested paper, load paper of the requested size and type in that tray.
Page 110 User Guide). Paper Jam Clear the paper jam in the Duplex Module (see the Paper Jams section of the Clear Duplx Unit User Guide). Paper Jam Clear paper jam at Envelope/Bypass Feeder. Reset Env/ Bypass Feeder DocuPrint N4525 Network Laser Printer...
Page 111 Control Panel Messages Error Description and corrective action Paper Jam Clear the paper jam in Tray 5 of the 2,500 Sheet Feeder (see the Paper Jams Clear Tray 5 section of the User Guide). Please Wait An operation that takes time is proceeding. Please wait until the operation finishes.
Page 112 Tray 5 is no longer being used to print because it is empty. Refill tray 5 if it is to be used again. Tray n Lifting The specified tray has been refilled, is rising into position and will soon be ready for printing. DocuPrint N4525 Network Laser Printer...
Page 113 Control Panel Messages Error Description and corrective action V x.x The printer is in Power ON diagnostics. The first line contains the printer xx/xx/xx software version number. The second line contains the creation date of this printer software version. None, if there is no failure during Power ON diagnostics. After other diagnostic messages, the final message will be that the printers is online and waiting for data.
Page 114 Control Panel Messages DocuPrint N4525 Network Laser Printer...
Page 115: Appendix A - Docuprint N4525 Network Laser Printer Specifications
Appendix A - DocuPrint N4525 Network Laser Printer Specifications Appendix A - DocuPrint N4525 Network Laser Printer Specifications Imaging Method Electro-Photography Exposure System Semiconduction laser beam (laser diode) scanning Image Resolution 600 x 600 dpi 1200 x 1200 dpi image quality...
Page 116 Appendix A - DocuPrint N4525 Network Laser Printer Specifications Factory Provided Features 2 adjustable trays (500 sheets each) standard (desktop configuration) 50 Sheet Bypass Feeder Face-down Bin (500 sheets) 32 Mbyte DRAM Memory PCL 5e emulation PCL 6 emulation PostScript 3...
Page 117: Appendix B - Notices And Certifications
Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with FCC regulations.
Page 118: Base Printer With Token Ring Card
To assure compliance with FCC regulations on electromagnetic interference, use a properly shielded and grounded cable. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. DocuPrint N4525 Network Laser Printer...
Page 119: Declaration Of Conformity
Supporting Test Reports: EMC Test Report #TR2K0591 (Class B) EMC Test Report #TR2K0590 (Class A) Xerox Corporation declares that the equipment specified above conforms to the referenced Product Specifications. Compliance Statement: The device complies with Part 15 of the FCC rules. Operation...
Page 120: Certifications
Appendix B - Notices and Certifications Certifications...Canada 60 HZ, 115V The equipment is listed by the Underwriters Laboratories, (UL 1950), and approved by Underwriters Laboratories to meet Canadian Standards Association Certiﬁcation requirements (CSA22.2, No. 950). DocuPrint N4525 Network Laser Printer...
Page 121: European Markets
European Markets Class A The CE marking applied to this product symbolizes Xerox’s declaration of conformity with the following applicable directives of the European Union as of the dates indicated. January 1, 1995 - Council Directive 73/23/EEC amended by Council Directive 93/68/EEC, Approximation of the laws of the member states related to low voltage equipment.
Page 122: Base Printer With 3,000-Sheet Finisher/Stapler/Hole Puncher Option
This becomes a Class A product with this option installed. EMC Specification Configuration Specification Base Printer with Finisher EN55022-1998 (Class A) Base Printer with Token Ring Card EN55022-1998 (Class A) Base Printer (with any other option) EN55022-1998 (Class B) DocuPrint N4525 Network Laser Printer...
Page 123: Safety Extra Low Voltage Approval
Appendix B - Notices and Certifications Safety Extra Low Voltage Approval The printer’s printing system is in compliance with various governmental agencies and national safety regulations. All system ports meet the requirements for Safety Extra Low Voltage (SELV) circuits for connection to customer-owned devices and networks. Additions of customer-owned or third-party accessories attached to the system must meet or exceed the requirements listed above.
Page 124 Appendix B - Notices and Certifications DocuPrint N4525 Network Laser Printer...
Page 125: Appendix C - Unique Printer Commands
Appendix C - Unique Printer Commands Appendix C - Unique Printer Commands In addition to the standard PCL and PJL printer commands, Xerox has added unique settings for the printer regarding: Paper size selection – see page 109. Paper type selection – see page 110.
Page 126: Paper Type Selection
User Type 2 &n10WdUserType 2 User Type 3 &n10WdUserType 3 User Type 4 &n10WdUserType 4 User Type 5 &n10WdUserType 5 1. The character following the “&” in the command string is the lower case character “L”. DocuPrint N4525 Network Laser Printer...
Page 127: Input Tray Selection
Appendix C - Unique Printer Commands Note The first 10 types listed in the table are permanently available on the Control Panel. The last five types are user-defined (User Type x) and are only available if loaded from Network Administration software with a maximum of 24 characters each.
Page 128: Output Selection
IGNORESIZE, Policy) IGNORETYPE, IGNORETYPEANDSIZE Edge to Edge @PJL SET XEDGETOEDGE = value ON, OFF Tray Sequence @PJL SET XTRAYSEQUENCE = value TRAYMBF, TRAYMBF1, TRAYMBF12, TRAY12,... Novell PServer Name @PJL DEFAULT XPSERVERNAME = 0-47 characters “name“ DocuPrint N4525 Network Laser Printer...
Page 129 Appendix C - Unique Printer Commands Printer specific PJL commands (cont'd.) Function PJL Command Value Range Novell PServer Primary @PJL DEFAULT XPSERVERFSERVER = 0-47 characters Server “name“ Novell Server NDSMode @PJL DEFAULT XNOVELLMODE = value NDS, BEM, NDSBEM Novell NDS Tree @PJL DEFAULT XNDSTREE = “tree name“...
Page 130 Appendix C - Unique Printer Commands DocuPrint N4525 Network Laser Printer...
Page 131: Appendix D - Xerox Customer Support Centers
Appendix D - Xerox Customer Support Centers Appendix D - Xerox Customer Support Centers view the current phone number list, check the Xerox Printer web site at: www.xerox.com/officeprinting/support Argentina Finland Puerto Rico (54)-114-378-5444 0800 11 8388 1-800-835-6100 Australia France Singapore...
Page 132 Appendix D - Xerox Customer Support Centers DocuPrint N3925 Network Laser Printer...
Page 133: Index
9 downloading fonts 54 menu system downloading forms 54 see menus downloading macros 54 messages 87 - 97 font download utility 54 cover sheets 38 custom paper sizes 43 - 44 configuring 43 DocuPrint N4525 Network Laser Printer...
Page 134 75 reconfigure existing printer 75 paper step-by-step AppleTalk 74 handling 84 troubleshooting 76 offsetting output 45 macros picking errors 84 downloading 54 parallel menu 22 MaiLinx Mail send and receive 48 password menu 11 DocuPrint N4525 Network Laser Printer...
Page 135 Index PCL commands tray sequence input tray 111 also see tray switching output destination 112 usage examples 42 paper size 109 usage rules 41 paper type 110 tray switching PCL emulation also see tray sequence drivers description 40 - 43 description 49 examples 42 PCL menu 16 - 17...
Page 136 Index DocuPrint N4525 Network Laser Printer...
Page 138 KEEP THE CONVERSATION GOING. SHARE THE KNOWLEDGE.

Xerox DOCUPRINT N4525 Advanced Features And Troubleshooting Manual

Control Panel

Control Panel Menus

Advanced Features

Managing Printer Usage

Fonts

Hard Disk Drive and Memory (DRAM and Flash ROM)

Networking

Troubleshooting

Control Panel Messages

Appendix A - Docuprint N4525 Network Laser Printer Specifications

Appendix B - Notices and Certifications

Appendix C - Unique Printer Commands

Appendix D - Xerox Customer Support Centers

Index

Quick Links

Troubleshooting

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Questions and answers

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Summary of Contents for Xerox DOCUPRINT N4525

Table of Contents