Xerox DOCUPRINT N4525 Service Quick Reference Manual page 69

RAP 2-16
Error Code H4-3
There is a problem with paper fed from Tray 3.
Tray 3 out of paper or size/type is incorrect for print job.
Table 2-19 Error Code H4-3 Load Tray 3
Step Actions and Questions
1 TRAY 3 LIFT MOTOR TEST
1. Remove the High Capacity Feeder Rear Cover [RRP
2-2 High Capacity Feeder Rear Cover (PL 12.1)].
2. Load paper into Tray 3 and slide Tray 3 into Feeder.
3. Enter Diagnostic Mode
4. From the Main Menu, select Comp Output Test / HCF
Unit / Tray 3 Lift.
5. Press [4] to start a 2-second test.
Does the Tray 3 Lift Motor run when you Press
[4]?
2 TRAY 3 CHECK
Slowly slide Tray 3 out of Feeder 3.
Can you hear the Tray 3 bottom plate drop as
you slide the Tray out of the Feeder?
3 TRAY 3 NO PAPER SENSOR TEST
1. Enter Diagnostic Mode
2. From the Main Menu, select Comp Input Test / HCF
Unit / Tray 3 Paper Sen.
3. Press [4] to start test, [0] to stop.
4. Remove Tray 3 from the printer and push the Actuator
up and release it, while observing the display.
Does the Control Panel display "With Paper"
when you push the actuator up, and
display"Without Paper" when you release it?
4 HIGH CAPACITY FEEDER BOARD
REPLACEMENT
Replace the High Capacity Feeder Board [RRP 2-9
High Capacity Feeder Board (PL 12.2)].
Does the error code appear?
5 PRINT ENGINE CONTROLLER BOARD
REPLACEMENT
Replace the Print Engine Controller Board [RRP 1-72
Print Engine Controller Board (PL 11.3)].
Does the error code appear?
Volume 2 / High Capacity Feeder - Error Codes
Load Tray 3
Yes
Go to step 2
Go to step 2
Go to step 4
Go to step 5
Go to step 6
No
Replace
Tray 3 Lift
Motor [RRP
2-10 Lift
Motor (PL
12.3)]
Replace
Tray 3
Replace the
Tray 3 No
Paper
Sensor
[RRP 2-15
Trays 3, 4,
and 5 No
Paper
Sensors (PL
12.3~PL
12.4)]
Problem
solved
Problem
solved
2-401