Xerox DOCUPRINT N4525 Service Quick Reference Manual page 56

Table 2-11 Error Code C5-2 Paper Jam Clear Areas A,B (cont'd.)
Step Actions and Questions
5 TRAY 3 TAKE AWAY ROLLER CHECK
1. Enter Diagnostic Mode
2. From the Main Menu select, Comp Output Test / IOT
Unit / Main Motor On.
3. Open the left door B to observe the roller.
4. Press [4] to start, [0] to stop.
Does the Tray 3 Take Away Roller rotate when
you run the Main Motor?
HIGH CAPACITY FEEDER BOARD
6
REPLACEMENT
Replace the High Capacity Feeder Board [RRP 2-9
High Capacity Feeder Board (PL 12.2)].
Does the error code appear?
7 INPUT/OUTPUT Board REPLACEMENT
Replace the I/O Board [RRP 1-70 Input/Output Board
(PL 11.2)].
Does the error code appear?
8 PRINT ENGINE CONTROLLER BOARD
REPLACEMENT
Replace the Print Engine Controller Board [RRP 1-72
Print Engine Controller Board (PL 11.3)].
Does the error code appear?
9 The following printer components and areas are
associated with this specific problem. One or more of
these components or areas may have failed partially or
completely. If you cannot isolate this problem using the
steps in this FIP, replace each component or
troubleshoot each area listed below, one at a time, until
you isolate and solve the problem.
Wiring and connectors linking the components.


2-388 DocuPrint N4525 Network Printer - Service Guide
Yes No
Go to step 6 Troubleshoot
the drive
transmission
from the
High
Capacity
Feeder
Motor to the
Take Away
Gear
Go to step 7 Problem
solved
Go to step 8 Problem
solved
Go to step 9 Problem
solved