Table 6-29 Error Code H5-81 - Xerox DOCUPRINT N4525 Service Quick Reference Manual

RAP 6-26
Error Code H5-81
There is a problem with the Finisher Exit Roller Assembly.
Logic Control on the Print Engine Controller Board sensed that there is a problem at the
Exit Roller Assembly.

Table 6-29 Error Code H5-81

Step Actions and Questions
1 EXIT ROLLER HOME POSITION SENSOR TEST
1. Enter Diagnostics Mode.
2. From the Main Menu, select Comp Input Test / Finisher
Unit / Exit Rol Open HP.
3. Press [4] to start, [0] to stop.
4. Observe the display and manually move the upper Exit
Rollers to the full up position.
Does the display read "Home" shen the roller
are in the full up position (home position) and
"Not Home" when not in the full up position?
2 EXIT ROLLER HOME POSITION SENSOR
REPLACEMENT
1. Replace the Exit Roller Home Position Sensor (RRP
6-56).
2. Repeat the Exit Roller Home Position Sensor Test in
Step 1 above.
Does the display read "Home" shen the roller
are in the full up position (home position) and
"Not Home" when not in the full up position?
3 EXIT ROLLER OPEN/CLOSE MOTOR TESTS
1. Enter Diagnostics Mode.
2. From the Main Menu, select Comp Output Test /
Finisher Unit / Exit Motor Open.
3. Press [4] to start. The Exit Motor Open should cycle,
then stop. You can observe the rollers breifly when
this happens. This action will happen each time you
press [4].
Does the Exit Motor cycle?
4. From the Main Menu, select Comp Output Test /
Finisher Unit / Exit Motor Close.
5. Press [4] to start. The Exit Motor Close should cycle,
then stop. You can observe the rollers breifly when
this happens. This action will happen each time you
press [4].
Does the Exit Motor cycle?
EXIT ROLLER OPEN/CLOSE MOTOR
4
REPLACEMENT
1. Replace the Exit Roller Open/Close Motor (RRP 6-61).
2. Repeat the Exit Roller Open/Close Motor Tests in Step
3 above.
Does the Exit Motor cycle?
6-700 DocuPrint N4525 Network Laser Printer - Service Guide
Finisher Failure
Power Off/On
Yes
Go to step 3
Problem
solved
Go to step 5
Problem
solved
No
Go to step 2
Go to step 6
Go to step 4
Go to step 5