Troubleshooting Rts Failure - Nortel DMS-100 Series Maintenance Manual

12-6 Advanced troubleshooting procedures
2 Check for bent pins behind the 6X51, 6X52, 6X53, 6X73, and 6X50
3 If the LCM in the OPAC fails to load, initiate a warm switch activation

Troubleshooting RTS failure

Enter the command string RTS FORCE if the LCM in the OPAC fails to
return to service (RTS). The following steps describe the RTS Force
procedure.
1 Check LOGUTIL for reasons for RTS failure.
2 Replace any cards on the card list displayed at the MAP display or in the
3 Unseat the following cards:
4 If unit 0 fails to RTS, seat the cards in unit 1 again. Unseat the following
5 The system can return the LCM in the OPAC to service and place the
6 The system can return the LCM to service and place the ILCM in a SysB
7 If any light-emitting diodes (LED) on the RGs are illuminated, refer to
8 If both units fail to RTS, contact the next level of support.
297-8211-550 Standard 05.01 August 1999
cards. Verify the connector on slot 5 of each shelf on the backplane is
tight.
(SWACT) on the host XPM. Contact the next level of support.
logs.
— 6X51, 6X52, 6X53 cards from unit 1
— 6X50 (slot 20 of HIE shelf)
— 6X73 (slot 18 of HIE shelf)
— 2X70 (slot 25 of the HIE shelf)
Attempt to RTS FORCE unit 0.
cards:
— 6X51, 6X52, 6X53 cards from unit 0
— 6X50 (slot 19 of HIE shelf)
— 6X73 (slot 17 of HIE shelf)
— 2X70 (slot 22 of the HIE shelf)
Reload unit 1 and enter the command string RTS FORCE.
ILCM in a CBsy state. Perform a SWACT on the LGC. Enter the
command string RTS FORCE again.
state. In this event, there is a defective 6X54 card, line card, or drawer.
Check LOGUTIL for a possible card list.
the procedure Troubleshooting ringing generator problems.