Multiple Company Greetings - NEC IntraMail UX5000 Manual

Multiple Company Greetings

Multiple Company Greetings
Description
By assigning a unique Answer Table to each line, a single IntraMail can provide individual
greetings and dialing options for several companies.
The Automated Attendant can answer each individual line with a unique greeting and unique set of dialing
options. Since there are a total of 8 Answer Tables, this allows up to 8 companies or departments to share a
single IntraMail. Callers to each company hear that company's greeting (Instruction Menu) and can dial
options that may be only available to that specific company. You set this up as follows:
● Assign a unique Answer Table (1-8) to each line that you want to have an individual greeting.
● For each Answer Table, assign the Call Routing Mailbox that will handle the call.
For each of the assigned Call Routing Mailboxes, set up the dialing options (Dial Action Table) and
●
record an Instruction Menu.
If multiple companies or departments share an IntraMail, messaging and calling between the workers of
each company or department are not restricted.
Conditions
None
●
Default Setting
All trunks are assigned to Answer Table 1.
●
Programming
1. Assign an Answer Table to each line.
1.
47-10-01: A
2. See the following features for more:
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-
-
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Other Related Features
Features
None
IntraMail Features
A T
NSWER
Determines how the Automated Attendant answers outside calls on each trunk.
A
UTOMATED
The Automated Attendant can automatically answer incoming calls, play an Instruction Menu mes-
sage, and provide dialing options to callers.
C R
ALL OUTING
The mailbox associated with an Answer Table that specifies which dialing options (Dial Action Table)
and announcements are available to Automated Attendant callers.
D A
IAL CTION
Defines the dialing options for the Call Routing Mailbox chosen by the active Answer Table.
186 ◆ IntraMail Features
T A
NSWER ABLE SSIGNMENT
Assign an Answer Table ( 1 - 8 ) to each trunk that the Automated Attendant should answer.
✔ By default, all trunks are answered by Answer Table 1.
.
A T ( 41)
NSWER ABLES PAGE
A A (
UTOMATED TTENDANT PAGE
C R M (
ALL OUTING AILBOX PAGE
D A T ( 81)
IAL CTION ABLE PAGE
( 41)
ABLES PAGE
A ( 57)
TTENDANT PAGE
M ( 69)
AILBOX PAGE
T ( 81)
ABLE PAGE
( 281)
PAGE
.
57)
.
69)
.
UX IntraMail Manual