Answer Schedule Override - NEC IntraMail UX5000 Manual

Answer Schedule Override

Answer Schedule Override
Description
Enables an alternate greeting and alternate dialing options for callers.
Answer Schedule Override provides alternate answering for Automated Attendant calls. When enabled,
Answer Schedule Override sends calls to the specified Override Mailbox. The Override Mailbox can be an
Announcement, Call Routing, or Subscriber mailbox. You can use Answer Schedule Override to provide
holiday and bad weather closing announcements, for example. Enable override when you want callers to
hear the special announcements; disable override to have the Automated Attendant answer normally. You
can enable Answer Schedule Override from programming or from the System Administrator Mailbox.
If the Override Mailbox is an Announcement Mailbox, the outside caller will hear the recorded
●
announcement. Depending on how the Announcement Mailbox is programmed, IntraMail will then hang
up, reroute the call, or provide additional dialing options.
If the Override Mailbox is a Call Routing Mailbox, the outside caller will hear the instruction menu and
●
can dial any options allowed by the associated Dial Action Table.
● If the Override Mailbox is a Subscriber Mailbox, the outside caller hears the mailbox greeting (if
recorded) and can leave a message.
Conditions
● None
Default Setting
● Disabled
Programming
1. Optionally Enable Answer Schedule Override from programming.
1.
47-11-01: A
2.
47-11-02: O
3.
47-11-02: O
38 ◆ IntraMail Features
S O
NSWER CHEDULE VERRIDE
Enter 1 (Yes).
- You can also enable Answer Schedule Override from the System Administrator Mailbox. See
Operation below.
✔ By default, this option is 0 (No).
M C
VERRIDE AILBOX ATEGORY
For the selected Answer Table, choose the category of mailbox to which Automated Attendant calls
should route when you enable Answer Schedule Override.
- 1 (Subscriber Mailbox)
- 2 (Group Mailbox)
- 3 (Routing Mailbox)
- 0 (Undefined)
✔ By default, this option is 0 (undefined).
M N
VERRIDE AILBOX UMBER
Enter the override mailbox number:
- Announcement Mailbox number
- Call Routing Mailbox number
- Department Group Mailbox number
- Subscriber Mailbox number
- UND (Undefined - entered by dialing 0 )
- The mailbox number you select should match the mailbox category specified in the previous
option.
✔ By default, this option is undefined.
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UX IntraMail Manual